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The St James

5.0 star property
Fun on the slopes, near Hanmer Springs Thermal Reserve

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Photo gallery for The St James

Lake
Daily continental breakfast (NZD 16 per person)
St James Suite | Private kitchen | Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Front of property - evening/night

Popular amenities

  • Breakfast available
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
20 Chisholm Crescent, Hanmer Springs, 7334
  • Hanmer Springs Thermal Reserve
    ‪5 min walk‬
  • Conical Hill
    ‪12 min walk‬
  • Hanmer Heritage Forest
    ‪13 min walk‬

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Room options

View all photos for One Bedroom Ground Floor Unit

Premium bedding, pillowtop beds, in-room safe, blackout drapes

One Bedroom Ground Floor Unit

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Spa Studio

Executive Spa Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Executive Spa Studio

10.0 out of 10
Exceptional
(6 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for St James Suite

St James Suite | In-room dining

St James Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mt Isobel Suite

Mt Isobel Suite | Living area | Flat-screen TV, DVD player, iPod dock

Mt Isobel Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Studio

9.8 out of 10
Exceptional
(23 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Wheelchair Accessible Studio Unit

Wheelchair Accessible Studio Unit | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Wheelchair Accessible Studio Unit

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Hanmer Springs

The St James places you within a 10-minute stroll of popular attractions such as Hanmer Springs Thermal Reserve and Conical Hill Walkway. Each of the 16 rooms at this 5-star motel includes a kitchen, a balcony, and an iPod dock.
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What's nearby

  • Hanmer Springs Thermal Reserve - 5 min walk - 0.3 miles
  • Conical Hill Walkway - 7 min walk - 0.4 miles
  • Conical Hill - 12 min walk - 0.6 miles
  • Hanmer Heritage Forest - 13 min walk - 0.7 miles
  • A Maze N Golf - 15 min walk - 0.8 miles

Getting around

  • Christchurch International Airport (CHC) - 103 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬6 min walk
  • ‪Sushi & Bowl - ‬1 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬2 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬3 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬1 min walk

About this property

The St James

Fun on the slopes, near Hanmer Springs Thermal Reserve
Guests of The St James enjoy free WiFi in public areas, free newspapers, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can assist with securing valuables and luggage storage.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, balconies or patios, and iPod docks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 for adults and NZD 16 for children

Things to do

  • Ski storage

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 50.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Rollaway bed fee: NZD 50.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:30 PM—-8 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.
  • This property accepts major credit cards. Cash is not accepted.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The motel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

St James Hanmer Springs
St James Motel Hanmer Springs
The St James Motel
The St James Hotel Hanmer Springs
The St James Hanmer Springs
The St James Motel Hanmer Springs

Frequently asked questions

Is free cancellation available at The St James?

The St James offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What is there to do near The St James?

Located steps from Chisholm Park, this motel is in Hanmer Springs, and within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. You'll also find Hanmer Heritage Forest and A Maze N Golf less than a mile away.

Is there parking available at The St James?

Yes, self parking is offered for free at the motel. Accessible parking is also available for guests.

Does The St James feature a casino on the premises?

No, The St James doesn't have a casino.

Will I find an indoor pool at The St James?

No, there is no indoor pool at this motel.

Is The St James good for couples?

Amenities that appeal to couples at this motel include a pillowtop mattress, a kitchen, and free Internet access.

Does The St James have a hot tub?

No, there isn't a spa tub at this motel.

Does The St James have a restaurant with a breakfast menu?

The St James offers continental breakfast each morning for a surcharge though there is no restaurant.

Will The St James allow pets to stay free of charge?

No, pets aren't allowed at The St James.

Does The St James have connecting rooms?

No, this motel doesn't feature connecting guestrooms.

Can I book a room with a balcony at The St James?

Yes, every guestroom at The St James comes with a balcony with some featuring mountain views.

The St James Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 417 out of 485 reviews
Rating 8 - Good. 59 out of 485 reviews
Rating 6 - Okay. 6 out of 485 reviews
Rating 4 - Poor. 2 out of 485 reviews
Rating 2 - Terrible. 1 out of 485 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Hanmer

Fabulous professional service. Kind and courteous front of house and housekeeping. Bed and linen fantastic. Lovely and quiet. Been to Hanmer a few times but first stay here and now number 1 stay for me
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accomodating when we asked for a upstairs room and late check out thankyou
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent really helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay,so quiet and extremely clean very thing you need is so close to walk too, will differently stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice receptionist, friendly & helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Beth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sharon was kind and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time

Great place to stay when visiting Hanmer springs. Great location an parking
Stayed 2 nights in Mar 2025

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, always love to return
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Stayed 2 nights in Feb 2025

10/10 Excellent

Tushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb accommodation in great location.

We are frequent visitors to Hanmer Springs and have stayed in a variety of accommodation types and locations. The St James is my favourite thus far. From the friendly and personal check-in experience to the generous luxurious, immaculately clean and well appointed room ,The St James did not disappoint. The location was fabulous - adjacent to the shops and town centre, close walking distance to the thermal pools, recreational activities, restaurants and cafes along with outdoor walking tracks and amenities. I will definitely be back , this time for a longer stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely,generous room with nice views .Definitely our favorite place to stay in Hanmer.
Stayed 3 nights in Feb 2025

10/10 Excellent

SiuFai

Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ann Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ever motel

All brilliant, even supplied towels for the thermal springs in a carrier bag for. Would give it 6*. Best motel we have ever stayed in and we have stayed in loads.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to staff with very friendly staff we will be back
Stayed 1 night in Jan 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
St. JAMES IS A TREAT! TASTFULLY DECORATE, ROOM WELL APPOINTED, EVEN HAS FILTERED WATER. DEFINITELY WORTH CHECKING IN TO!
Stayed 1 night in Jan 2025

10/10 Excellent

Sandy

Short stay but very nice accommodation and right next to the Main Street and all the happenings
Stayed 1 night in Jan 2025

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good views and comfortable room. Hosts were very pleasant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Clean apartment, with kitchenette. Balcony to enjoy breafast/drinks. Adequate study space for business. Within walking distance to town, conical hill and hot springs.
Stayed 2 nights in Jan 2025

10/10 Excellent

Corinne

Stayed 1 night in Nov 2024

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights in an upstairs room facing the mountains. The staff are friendly and professional. Everything in our room was clean, comfortable and modern. I particularly liked the balcony and kitchenette. The bathroom was lovely too and it was a nice touch to be given towels specifically for the hot pools. Although the accommodation is located close to the heart of town but it’s still peaceful and relaxing.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Very well appointed and clean room with everything you could want including a dishwasher! Easy and friendly check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service
Fantastic property loved our stay
Stayed 1 night in Nov 2024