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Oriental Deluxe

Property class: 4.5

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Photo gallery for Oriental Deluxe

A multi-level atrium with a central glass dome, polished floors, and palm trees.
A gym with treadmills, stationary bikes, and a rowing machine.
A hotel room with a sofa, armchair, and a small table. There is a chandelier on the ceiling and a bed with a headboard.
A hotel room with two beds, a desk, a chair, and a nightstand.
A banquet hall with round tables, red chairs, and a red carpet.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
288 West Gengshan Road, Jianggan, District, Hangzhou, Zhejiang, 310017
  • Place, Zhejiang University Huajiachi Campus
    ‪1 min walk‬
  • Place, Wulin Square
    ‪3 min drive‬
  • Place, Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

Superior Room

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premier Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Single Room, 1 Twin Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Oriental Deluxe is adjacent to Zhejiang University Huajiachi Campus and within 2 miles (3 km) of Hangzhou Stadium. This 4.5-star hotel has 239 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Zhejiang University Huajiachi Campus - 1 min walk - 0.1 miles
  • Hangzhou China Silk Town - 3 min drive - 1.6 miles
  • Wulin Square - 3 min drive - 1.7 miles
  • Hangzhou Tower Shopping Mall - 3 min drive - 1.9 miles
  • West Lake - 5 min drive - 3.1 miles

Getting around

  • Hangzhou Station - 7 min drive
  • Zhalongkou Station - 20 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪Luckin Coffee 瑞幸咖啡 - ‬2 min drive
  • ‪KFC (肯德基) - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪一麦食府 - ‬18 min walk
  • ‪cafe 群记 - ‬8 min walk

About this property

Oriental Deluxe

At Oriental Deluxe, guests enjoy features like an indoor pool, a gym, and a sauna. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Guests can expect free WiFi and wired Internet, along with TVs. Other standard amenities include sitting areas, minibars, and coffee makers. Private bathrooms are not ensuite.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 50 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinese Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately CNY 50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Oriental Deluxe Hotel
Oriental Deluxe Hotel Zhejiang
Oriental Deluxe Hotel Zhejiang Hangzhou
Oriental Deluxe Zhejiang
Oriental Deluxe Zhejiang Hangzhou
Oriental Deluxe Hotel Hangzhou
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel
Oriental Deluxe Hangzhou
Oriental Deluxe Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Oriental Deluxe?

Oriental Deluxe offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Oriental Deluxe?

This hotel is situated in Downtown Hangzhou, close to West Lake, Hangzhou China Silk Town, and Wulin Square. You'll also find Hangzhou Tower Shopping Mall and Westlake Culture Plaza within a short drive.

Is there parking available at Oriental Deluxe?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Oriental Deluxe?

Spa services at the hotel include massages.

Are there luxury amenities available at Oriental Deluxe?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and massages at this hotel.

Does Oriental Deluxe include a casino at the property?

No, Oriental Deluxe doesn't have a casino.

Will I find an indoor pool at Oriental Deluxe?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Oriental Deluxe?

Couples staying at this hotel will appreciate amenities like a minibar and free wired internet as well as an indoor pool.

Does Oriental Deluxe have a hot tub?

No, but this hotel does have a sauna.

Does Oriental Deluxe have a restaurant that serves breakfast?

Yes, Oriental Deluxe serves breakfast for a surcharge at Chinese Restaurant.

Does Oriental Deluxe have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Oriental Deluxe?

The closest major airport to Oriental Deluxe is Hangzhou (HGH-Xiaoshan Intl.), which is 17.2 mi away (39 minutes by car).

Are there rooms with balconies at Oriental Deluxe?

No, there aren't any guestrooms with balconies at Oriental Deluxe.

Does Oriental Deluxe offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Oriental Deluxe.

Oriental Deluxe Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性价比高，位置好
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Staff & service

フロントの対応悪い

予約が繋がって無かったらしく、夜遅いにも拘らずえらく待たされた。挙句に自分でhotel.comに確認しろという始末。フロントの対応には呆れるが、部屋は値段相応。NHKが映るのは良かった
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE !! A fuire absolument !!

Pour l'hôtel : Nous sommes arrivés à 22 heures, il y a 3 réceptionnistes à l'accueil, et les 3 sont toutes occupées en même temps sur un SEUL dossier du monsieur devant nous. 1/2h d'après, enfin c'est notre tour, mais l'hôtel nous a dit qu'il n'a aucune réservation à notre nom, il faut contacter nous même le site Hôtels.com. Après mon appel, Hôtels.com a rappelé immédiatement l'hôtel, mais là, hallucinant, aucune entre elles ne parle anglais, je dois faire la traduction au tél. afin de résoudre le problème. Pour la chambre : Le salle de bain est ignoble, tâche suspecte (jaune ou noire ) sur le WC et dans le baignoire. Mini bar fermé à clé, pas de bouteille d'eau dans la chambre. on peut même entendre le sujet de conversation du voisin. etc. etc. La liste est tellement longue !!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THEY DO NOT HONOR HOTELS.COM RESERVATIONS

They did not honor my hotels.com reservation. They said that they don't take any reservation from hotels.com, even though I showed them the confirmation email I had received from hotels.com, which included my payment. Therefore, I paid for a room that I could not use. Hotels.com did not issue any refund for that.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay - good value

Booked a single room but think was upgraded to a junior suite that comes with a suana in the bathroom, my first such experience. Had wonderful stay there as the hotel staff were friendly and the facilities are good. Will definitely come back again in my next trip.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot!

Absolutely amazing!
Verified review

4/10 Poor

boite de nuit au 5 " etage. mais pas de bruit. donc ca c est bien confort des chambres buffet tres bon et varié local et européen personnel aimable et conciliant trop eloigné du centre ville
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

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