Located in Xihu within a mile (2 km) of Zhejiang University Yuquan Campus, Oakwood Residence Hangzhou is within a few miles (5 km) of other popular sights such as Hangzhou Tower Shopping Mall. This 155-room, 4.5-star aparthotel has an indoor pool along with free in-room WiFi and free self parking. It's connected to a shopping center in central Hangzhou and also close to Wulin Square and Broken Bridge.
Zhejiang University Yuquan Campus - 19 min walk - 1.0 mile
Hangzhou Tower Shopping Mall - 3 min drive - 2.1 miles
Wulin Square - 3 min drive - 2.1 miles
West Lake - 5 min drive - 2.5 miles
Lingyin Temple - 6 min drive - 3.6 miles
Getting around
Wensan Road Station - 11 min walk
Yuhang Railway Station - 21 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive
Restaurants
卜家风情餐厅 - 1 min walk
杭州名茶总汇休闲茶吧 - 1 min walk
青青花艺 - 1 min walk
江民杀毒软件 - 1 min walk
杭州伟士电脑公司 - 1 min walk
About this property
Oakwood Residence Hangzhou
Luxury aparthotel with free parking connected to a shopping center in Hangzhou
Guests of Oakwood Residence Hangzhou have access to an indoor pool, a gym, and a sauna. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury aparthotel include free WiFi in public areas, a business center, and a meeting room.
Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom. A 47-inch LCD TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a rice cooker.
Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Family friendly
Free crib
Restaurants on site
Oakleaf
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Rice cooker
Stovetop
Toaster
Dining
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 124 for adults and CNY 70 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Room service (limited hours)
Bedrooms
Bedroom
Bedsheets provided
Down comforter
Pillow menu
Pillowtop mattress
Rollaway/extra bed: CNY 250 per night
Bathroom
Bathrobes
Free toiletries
Hair dryer
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
47-inch LCD TV with digital channels
Laundry
Laundry facilities
Laundry service
Washer/dryer
Work spaces
Business center
Desk
Meeting room
Comfort
Air conditioning
Pets
Pet friendly
Welcoming cats and dogs only
One pet total (up to 22 lbs per pet)
Fee: CNY 500 per pet per stay
One-time cleaning fee: CNY 500
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Free bottled water
Free local calls
Free newspapers in lobby
Housekeeping (daily)
Iron/ironing board
Laptop-compatible safe
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Location highlights
Connected to a shopping center
In a business district
In a regional park
In the city center
Things to do
Fitness classes
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
155 units
19 floors
Banquet hall
Built in 2011
Renovated - January 2023
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from May 12 to May 16:
One of the swimming pools
Access methods
Staffed front desk
Pets
This property welcomes pets for CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
Dogs and cats only
1 total (22 lbs is the maximum weight per pet)
Children and extra beds
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs/infant beds are available
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: CNY 2000 per day
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 124 for adults and CNY 70 for children
Pet fee: CNY 500 per pet, per stay plus CNY 500 one-time cleaning fee
Rollaway bed fee: CNY 250.0 per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Check-in: 2:00 PM
Check-out: noon
Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed in guestrooms.
Parking has height restrictions.
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou
Frequently asked questions
Are free cancellation options available at Oakwood Residence Hangzhou?
Oakwood Residence Hangzhou offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.
How much does it cost to stay at Oakwood Residence Hangzhou?
As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on Aug 3, 2025 start from $93.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do near Oakwood Residence Hangzhou?
This aparthotel is situated in Xihu within a short 17-minute walk of Yellow Dragon Sports Center and also 17 minutes on foot from Huanglong Stadium. You'll also find West Lake and Hangzhou Botanical Garden within a short drive.
Is parking available on site at this aparthotel?
Yes, self parking is offered for free at the aparthotel.
Does Oakwood Residence Hangzhou include a casino?
No, Oakwood Residence Hangzhou doesn't have a casino.
Is there an indoor pool at Oakwood Residence Hangzhou?
Yes, this aparthotel has an indoor pool.
Is Oakwood Residence Hangzhou a good place to stay for couples?
There are plenty of amenities for couples at this aparthotel, including an indoor pool, a bar, and a restaurant.
Does Oakwood Residence Hangzhou have a hot tub?
No, but this aparthotel does have a sauna.
Does Oakwood Residence Hangzhou have a restaurant with a breakfast menu?
Yes, Oakwood Residence Hangzhou serves buffet breakfast for a surcharge each morning at Oakleaf.
Will Oakwood Residence Hangzhou allow pets to stay free of charge?
Although they can't stay for free, cats and dogs are welcome at Oakwood Residence Hangzhou for a fee of CNY 500 per pet, per stay.
Does this aparthotel have connecting rooms?
No, there aren't connecting rooms at this aparthotel.
What is the closest airport to Oakwood Residence Hangzhou?
The closest major airport to Oakwood Residence Hangzhou is Hangzhou (HGH-Xiaoshan Intl.), which is 23 mi away (41 minutes by car).
Can I book a room with a balcony at Oakwood Residence Hangzhou?
No, at Oakwood Residence Hangzhou, there aren't any apartments that list a balcony.
Oakwood Residence Hangzhou Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Jane
Stayed 4 nights in Mar 2025
10/10 Excellent
Hamid
Traveled with family
Jan 4, 2025
Liked: Cleanliness, room comfort
Staying at Oakwood Hangzhou
The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm.
Other than that, would love to return to stay
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
The staff was extremely courteous and eager to please. The rooms had everything we needed for our week stay. There were many restaurants within a five minute walk.
Stayed for 8 nights so far because of the location. BUT,
their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off.
Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry.
Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.