Four Seasons Hotel Hangzhou at West Lake

These fees and deposits will be charged at check-in, check-out, or the time of service.

• Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
• Early check-in is available for a fee (subject to availability)
• Late check-in fee for check-in between 3:00 PM and 6:00 PM
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CNY 292.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

• Check-in: 3 PM—-midnight
• Check-out: noon
• Minimum check-in age: 18

Details about charges, deposits, or other important information:

• This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
• Charges for extra guests may apply and vary depending on the property's policy.
• A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
• Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
• This property accepts credit cards, debit cards, and cash.
• Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
• Cashless payment methods are available for all transactions.
• This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Additional information about polices, regulations, and more:

• Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
• Registered guests are the only ones allowed in guestrooms.
• Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.