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Four Seasons Hotel Hangzhou At Hangzhou Centre

Property class: 5 and above

Choose dates to view prices

Photo gallery for Four Seasons Hotel Hangzhou At Hangzhou Centre

A modern indoor pool with a city view, large windows, and a lounge area with a glass table and cushions.
Property video
A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a leather chair.
A modern lobby with a reception desk, seating area, and decorative elements.
Garden

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
493 Zhongshan North Road, Gongshu District, Hangzhou, Zhejiang, 310005
  • Place, Wulin Square
    ‪3 min walk‬
  • Place, Hangzhou Tower Shopping Mall
    ‪7 min walk‬
  • Place, Hangzhou China Silk Town
    ‪8 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Canal View

A modern hotel room with a large bed, a seating area, a dining table, and a city view.

Deluxe Room, 1 King Bed, Non Smoking, Canal View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a seating area, a dining table, and a view of the city through large windows.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Panorama)

A modern living room with a city view, a dining area, and a TV mounted on the wall.

Room, 1 King Bed (Panorama)

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Panoramic)

A modern living room with a city view, a dining area with a marble table, and a large window.

Executive Suite (Panoramic)

  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Hangzhou)

A modern hotel room with a large bed, a seating area, and a view of the city.

Suite (Hangzhou)

  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Canal View

A modern hotel room with a large bed, a sitting area with a sofa and chairs, a small table with a lamp, and a view of the city through large windows.

Premier Room, 1 King Bed, Canal View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Canal View

A modern hotel room with a large bed, two armchairs, a small table, and a city view.

Premier Room, 2 Double Beds, Canal View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a view of the outside.

Premier Room, 1 King Bed, City View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Room

Premier Room, 2 Double Beds, City View

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Premier Suite, 1 King Bed

  • 893 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Premier Suite, 2 Double Beds

  • 893 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Hangzhou

Located in Downtown Hangzhou, Four Seasons Hotel Hangzhou At Hangzhou Centre is within a 5-minute walk of Wulin Square and within 15 minutes of other popular attractions like Hangzhou Tower Shopping Mall. This 214-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Hangzhou and also close to Hangzhou China Silk Town and West Lake.

What's nearby

  • Wulin Square - 3 min walk - 0.2 miles
  • Hangzhou Tower Shopping Mall - 7 min walk - 0.4 miles
  • Hangzhou China Silk Town - 8 min walk - 0.5 miles
  • Westlake Culture Plaza - 14 min walk - 0.8 miles
  • West Lake - 2 min drive - 1.6 miles

Getting around

  • North Zhonghe Road Station - 10 min walk
  • Yuhang Railway Station - 18 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪颂 Song - ‬1 min walk
  • ‪山缓缓 - ‬1 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Tims 天好咖啡(武林银泰C馆捷枫店) - ‬7 min walk
  • ‪吉阿婆 JOOPO - ‬7 min walk

About this property

Four Seasons Hotel Hangzhou At Hangzhou Centre

Built in 2024, the brand new Four Seasons Hotel Hangzhou At Hangzhou Centre features a full-service spa, an indoor pool, and a gym. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, local meal delivery service, and a ballroom.
Guests can expect free WiFi and 65-inch LCD TVs with satellite channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and children's slippers. Sitting areas, minibars, and espresso makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open daily.

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  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 47 reviews
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Oct 18 - Oct 19
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 268 for adults and CNY 134 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's toys
  • High chair
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (46 inch wide door)
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 268 for adults and CNY 134 for children
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel
Four Seasons Hotel Hangzhou At Hangzhou Centre Hangzhou
Four Seasons Hotel Hangzhou At Hangzhou Centre Hotel Hangzhou

Frequently asked questions

Is free cancellation available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Four Seasons Hotel Hangzhou At Hangzhou Centre provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Four Seasons Hotel Hangzhou At Hangzhou Centre?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou At Hangzhou Centre on Nov 1, 2026 start from $357, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Four Seasons Hotel Hangzhou At Hangzhou Centre?

This hotel is situated in Downtown Hangzhou, just steps from Zhejiang Science and Technology Museum, and within a 10-minute walk of Wulin Square and Hangzhou Tower Shopping Mall. You'll also find Hangzhou China Silk Town and Westlake Culture Plaza less than a mile away.

Is there parking available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Four Seasons Hotel Hangzhou At Hangzhou Centre?

There is a full-service spa available for guests to enjoy and services include couples treatments and body treatments.

Are there luxury amenities available at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yes, guests can indulge in luxuries such as an indoor pool, 3 restaurants, and champagne service at this hotel.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a casino?

No, Four Seasons Hotel Hangzhou At Hangzhou Centre doesn't have a casino.

Is there an indoor pool at Four Seasons Hotel Hangzhou At Hangzhou Centre?

Yes, this hotel has an indoor pool.

Is Four Seasons Hotel Hangzhou At Hangzhou Centre good for couples?

There are many amenities for couples at this hotel, including champagne service as well as 3 restaurants and an indoor pool.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a hot tub?

No, there isn't a spa tub at this hotel.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a restaurant with a breakfast menu?

Yes, Four Seasons Hotel Hangzhou At Hangzhou Centre has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Four Seasons Hotel Hangzhou At Hangzhou Centre allow pets to stay free of charge?

No, pets aren't allowed at Four Seasons Hotel Hangzhou At Hangzhou Centre though service animals are welcome.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Four Seasons Hotel Hangzhou At Hangzhou Centre?

The closest major airport to Four Seasons Hotel Hangzhou At Hangzhou Centre is Hangzhou (HGH-Xiaoshan Intl.), which is 18.8 mi away (39 minutes by car).

Are there rooms with balconies at Four Seasons Hotel Hangzhou At Hangzhou Centre?

No, there aren't any guestrooms at Four Seasons Hotel Hangzhou At Hangzhou Centre that offer a balcony.

Does Four Seasons Hotel Hangzhou At Hangzhou Centre have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Four Seasons Hotel Hangzhou At Hangzhou Centre.

Four Seasons Hotel Hangzhou At Hangzhou Centre Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 44 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, facilities and food was excellent!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and new
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a spectacular stay from start to finish. The room was spotless, the staff were incredibly kind and professional, and the overall atmosphere was relaxing and comfortable. Everything exceeded my expectations. I would definitely stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly attentive and professional. The doorman, however, could be more proactive in assisting guests. I wasn’t expecting much from the breakfast, but it completely exceeded my expectations. The variety and quality were outstanding. I had a wonderful time and would highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good and very new hotel
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all v good service just that sometimes too many people queuing up for breakfast and have to wait!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, comfortable bed and friendly staff. Hotel is in a mall with many shops and dining options. What more can you ask for from a hotel when on vacation. Perfect!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and classic four seasons service. As a new hotel, some of the staff seems new to work, but I can see them trying their best to accommodate.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is great that
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful without being disturbing. The hotel is very new and comfortable. The layout of the hotel room is spacious.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and attentive customer service.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New 4 Seasons Hotel

Brand new 4 Seasons Hotel. V good service. Different from the old 4 Seasons but it is brand new! Lovely river view and got upgraded to corner room with 270 degree view.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel, and a big part of that was thanks to the exceptional service at the front desk—especially Isabella. From the moment I arrived, she was warm, professional, and genuinely attentive. What truly stood out was how she went above and beyond to make sure everything was taken care of, even anticipating needs before I had to ask. Whether it was handling requests efficiently, offering helpful local tips, or simply checking in to make sure my stay was comfortable, Isabella made a lasting impression. Her attitude and dedication reflect incredibly well on the hotel, and she turned what could have been a standard stay into a memorable one. The hotel itself was clean, comfortable, and well-managed, but it was the human touch—especially Isabella’s—that really elevated the experience. I would absolutely stay here again and highly commend the management for having such a standout team member at the front desk.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An extraordinary stay

Excellent service for both parents and kids! We stayed at the hotel during the Easter holiday. The kids were given a pack of Easter souvenirs and puzzle hunt materials. They even received their own room card. We were also surprised when we returned to our room from West Lake to find that the hotel had prepared Easter desserts for the kids, as well as an anniversary cake and decorations for the parents. We both enjoyed our stay at the Four Seasons. The weather was bad when we checked out, but the staff even accompanied us from the hotel to the metro station to help us avoid getting wet from the rain. Thank you for the beautiful room and services!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le séjour etait magnifique, la chambre est tres confortable et le staff tres serviable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早晨超級豐富，早起也值得
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務員非常貼心，房間大又明亮，床相當舒服，整體而言非常滿意。
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
除了自助早餐比較一般外，其他方面都頗為不俗。
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
員工服務態度良好。
餐廳頌很值得一試的中菜
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
入住酒店舒服整潔，服務專業、貼心，有賓至如歸的感覺
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026

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