Located in Downtown Hangzhou, Crystal Orange Hotel Hangzhou Alibaba Future Technology City is within a mile (2 km) of sights such as Si Cheng Church and Wushan Night Market. This 4-star hotel welcomes guests with 180 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.
What's nearby
Wushan Night Market - 19 min walk - 1.0 mile
Hangzhou Jiali Center - 4 min drive - 1.2 miles
Hangzhou China Silk Town - 4 min drive - 1.2 miles
Phoenix Mosque - 4 min drive - 1.2 miles
West Lake - 5 min drive - 1.6 miles
Getting around
Wan’an Bridge Station - 3 min walk
Hangzhou Railway Station (HZD) - 17 min drive
Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive
Restaurants
KFC 肯德基 - 12 min walk
麦当劳(大华·星河商务大厦店) - 12 min walk
海底捞 - 14 min walk
SUBWAY 赛百味 - 6 min walk
C-straits Cafe - 7 min walk
About this property
Crystal Orange Hotel Hangzhou Alibaba Future Technology City
Guests staying at Crystal Orange Hotel Hangzhou Alibaba Future Technology City enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 200 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include meeting rooms, a business center, and a microwave in a common area.
Guests can expect 55-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have slippers and bathrobes. Other amenities include free minibar items, phones, and dining tables. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:00 PM
Onsite parking available only on request
Free covered, secured self parking on site
Free RV/bus/truck parking on site
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 29 for children
Things to do
24-hour health club
Full-service spa
Indoor pool (guest access)
Family friendly
Access to nearby indoor pool
Dining table
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Business services
Business center
Meeting rooms
Full-service spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No elevator
Tile flooring in room
Well-lit path to entrance
More
Communal living room
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Slippers
Entertainment
55-inch LCD TV with cable channels
Food and drink
Dining table
Free bottled water
Free stocked minibar
More
Individually decorated
Laptop workspace
Phone
Window screens
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Minimum check-in age: 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Service animals exempt from fees
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately CNY 58 for adults and CNY 29 for children
Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: CNY 100 (one-way), (from 1 to 16 years old)
Spa fee: CNY 399 per person per night
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Check-in: 6:00 AM—-anytime
Check-out: 2:00 PM
Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Guests must contact this property in advance to reserve onsite parking.
This property accepts credit cards and debit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property class
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
What's there to do near Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
This hotel is situated in Downtown Hangzhou within a short 16-minute walk of Wushan Night Market. You'll also find West Lake and Wulin Night Market within a short drive.
How much does it cost to stay at Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Crystal Orange Hotel Hangzhou Alibaba Future Technology City on Oct 28, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there parking available at Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
Yes, secured self parking is offered for free at the hotel. Though parking is available on request, an electric car charging station and free RV/bus/truck parking are also available.
Is there a spa at Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
There is a full-service spa at this available for guests to enjoy at this hotel.
Does Crystal Orange Hotel Hangzhou Alibaba Future Technology City include a casino at the property?
No, Crystal Orange Hotel Hangzhou Alibaba Future Technology City doesn't have a casino.
Is there an indoor pool at Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
No, there is no indoor pool at this hotel.
Is Crystal Orange Hotel Hangzhou Alibaba Future Technology City good for couples?
Amenities that appeal to couples at this hotel include a free stocked minibar, free wired internet, and bathrobes.
Does Crystal Orange Hotel Hangzhou Alibaba Future Technology City have a hot tub?
No, this hotel doesn't have a spa tub.
Does Crystal Orange Hotel Hangzhou Alibaba Future Technology City have a restaurant that serves breakfast?
Crystal Orange Hotel Hangzhou Alibaba Future Technology City offers buffet breakfast each morning for a surcharge though there is no restaurant.
Does Crystal Orange Hotel Hangzhou Alibaba Future Technology City allow pets to stay free of charge?
No, pets aren't allowed at Crystal Orange Hotel Hangzhou Alibaba Future Technology City though service animals are welcome.
Does Crystal Orange Hotel Hangzhou Alibaba Future Technology City have connecting rooms available?
No, this hotel doesn't feature connecting guestrooms.
Where is the closest airport to Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
The closest major airport to Crystal Orange Hotel Hangzhou Alibaba Future Technology City is Hangzhou (HGH-Xiaoshan Intl.), which is 16.8 mi away (43 minutes by car).
Are there rooms with balconies at Crystal Orange Hotel Hangzhou Alibaba Future Technology City?
No, there aren't any guestrooms at Crystal Orange Hotel Hangzhou Alibaba Future Technology City that offer a balcony.
Crystal Orange Hotel Hangzhou Alibaba Future Technology City Reviews