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Crystal Hotel Hangzhou Xixigu Tianmushan

Property class: 4.5

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Photo gallery for Crystal Hotel Hangzhou Xixigu Tianmushan

Terrace/patio
A modern hotel lobby with a central bar area, seating arrangements, and a view of the cityscape.
A bar area with two stools, a bartender, and shelves of bottles.
A modern lobby with a central display of bottles, a reflective floor, and a wooden reception desk.
A modern lobby with a reflective floor, a chandelier, a display cabinet, and a large window with a forest view.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Floor 1, No. 50-51, Building 5, 4th to 10th Floors,, Lingxi North Road, Liuxia Subdistrict, Xihu District, Hangzhou, Zhejiang, 310013
  • Place, Xixi National Wetland Park
    ‪13 min walk‬
  • Place, National Wetland Museum of China
    ‪6 min drive‬
  • Place, Zhejiang University Yuquan Campus
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Superior Double Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Standard Double Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Double Room

A modern hotel room with a large bed, bedside tables, a desk with a chair, a small kitchenette, and a large window with curtains.

Comfort Double Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double Room

A modern hotel room with a bed, bedside table, desk, chair, and a round wall decoration.

Executive Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Twin Room

A hotel room with two beds, a TV on the wall, a desk, and a nightstand.

Business Twin Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Comfort Twin Room

A hotel room with a bed, bedside table, lamp, and a small desk with a vase of flowers.

Comfort Twin Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

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About the neighborhood

Hangzhou

Located in Xihu within a short walk of Xixi National Wetland Park, Crystal Hotel Hangzhou Xixigu Tianmushan is within 2 miles (3 km) of National Wetland Museum of China. This 136-room, 4.5-star hotel has a winery, a full-service spa, and a restaurant. Located centrally in Hangzhou, it's connected to a shopping center and also close to West Lake and Zhejiang University Yuquan Campus.

What's nearby

  • Xixi National Wetland Park - 13 min walk - 0.7 miles
  • National Wetland Museum of China - 6 min drive - 1.7 miles
  • Zhejiang University Yuquan Campus - 6 min drive - 2.1 miles
  • Lingyin Temple - 7 min drive - 2.7 miles
  • West Lake - 9 min drive - 3.3 miles

Getting around

  • Gudun Road Station - 6 min walk
  • Yuhang Railway Station - 23 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 54 min drive

Restaurants

  • ‪chic1699 - ‬12 min walk
  • ‪Mailman餐酒馆(天目里店) - ‬11 min walk
  • ‪NO.18 BREW PUB - ‬13 min walk
  • ‪Zouzou走走 - ‬9 min walk
  • ‪Nature's Own - ‬3 min walk

About this property

Crystal Hotel Hangzhou Xixigu Tianmushan

Guests of Crystal Hotel Hangzhou Xixigu Tianmushan have access to a winery, a full-service spa, and karaoke. You can take advantage of free parking, along with a shopping center shuttle. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a 24-hour gym, free WiFi in public areas, and coffee/tea in a common area.
65-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer children's slippers and slippers, and memory foam beds with pillow menus and down comforters ensure a restful night. Other standard amenities include free minibar items, sitting areas, and phones. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Lobby
Crystal Hotel Hangzhou Xihu
Shangcheng
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$72 nightly
The price is $77
Oct 18 - Oct 19
Total with taxes and fees
Crystal Hotel Hangzhou Xihu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 39 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Books
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Karaoke
  • Winery

Family friendly

  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • At least 80% organic food
  • Double-glazed windows
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's slippers
  • Slippers

Entertainment

  • 65-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Dining table
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 3 years old or younger stays free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 58 for adults and CNY 39 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Check-in: 2:00 PM—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 91330106MAEJJERA5G

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What's there to do near Crystal Hotel Hangzhou Xixigu Tianmushan?

This hotel is situated in Xihu within a short 11-minute walk of Xixi National Wetland Park. You'll also find West Lake and Hangzhou Botanical Garden within a short drive.

How much does it cost to stay at Crystal Hotel Hangzhou Xixigu Tianmushan?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou Xixigu Tianmushan on Sep 20, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Crystal Hotel Hangzhou Xixigu Tianmushan?

Yes, secured self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Is a spa located at Crystal Hotel Hangzhou Xixigu Tianmushan?

There is a full-service spa available for guests to enjoy and services include massages.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have luxury amenities?

Yes, guests can indulge in luxuries such as a sauna, a restaurant, and a winery at this hotel.

Does Crystal Hotel Hangzhou Xixigu Tianmushan feature a casino?

No, Crystal Hotel Hangzhou Xixigu Tianmushan doesn't have a casino.

Is there an indoor pool at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crystal Hotel Hangzhou Xixigu Tianmushan?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Are there hot tubs at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, but guests can enjoy a sauna at this hotel.

Does Crystal Hotel Hangzhou Xixigu Tianmushan have a restaurant that serves breakfast?

Yes, Crystal Hotel Hangzhou Xixigu Tianmushan serves buffet breakfast each morning for a surcharge from its restaurant.

Does Crystal Hotel Hangzhou Xixigu Tianmushan allow pets to stay for free?

No, pets aren't allowed at Crystal Hotel Hangzhou Xixigu Tianmushan though service animals are welcome.

Are there connecting rooms at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Crystal Hotel Hangzhou Xixigu Tianmushan?

The closest major airport to Crystal Hotel Hangzhou Xixigu Tianmushan is Hangzhou (HGH-Xiaoshan Intl.), which is 22.4 mi away (54 minutes by car).

Are there rooms with balconies that I can book at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, you won't find guestrooms with balconies at Crystal Hotel Hangzhou Xixigu Tianmushan.

Crystal Hotel Hangzhou Xixigu Tianmushan Reviews