TORTUE HAMBURG

Hotel with 3 restaurants, a short walk to St. Michaelis Church

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Photo gallery for TORTUE HAMBURG

Double Room Grande | 1 bedroom, premium bedding, down comforters, free minibar
Room amenity
3 restaurants, French cuisine
Lobby
3 restaurants, French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Stadthausbrücke 10, Hamburg, 20355
  • Miniatur Wunderland
    ‪13 min walk‬
  • Elbe Philharmonic Hall
    ‪16 min walk‬
  • Reeperbahn
    ‪16 min walk‬
  • Hamburg (HAM)
    ‪14 min drive‬

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Room options

Double Room Classique

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room Petite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room Grande

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Petite Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Apartment

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center, TORTUE HAMBURG is a leisurely stroll from popular sights such as Miniatur Wunderland and Hamburg City Hall. This 128-room hotel welcomes guests with conveniences like 3 restaurants, 5 bars/lounges, and free in-room WiFi.

What's nearby

  • Hamburg City Hall - 6 min walk - 0.4 miles
  • St. Michaelis Church - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 13 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 16 min walk - 0.9 miles
  • Reeperbahn - 16 min walk - 0.9 miles

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Kimchi Guys - ‬2 min walk
  • ‪Edelcurry - ‬1 min walk
  • ‪Public Coffee Roasters - ‬3 min walk
  • ‪Rheinischer Hafen - ‬3 min walk
  • ‪Kardelen - ‬4 min walk

About this property

TORTUE HAMBURG

Hotel with 3 restaurants, a short walk to St. Michaelis Church
At TORTUE HAMBURG, guests have access to free WiFi in public areas, meeting rooms, and a terrace. Valet parking is offered for EUR 39 per day. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this boutique hotel include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, coffee makers, and free local calls.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 39 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; EUR 55 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs only
  • 1 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at TORTUE HAMBURG?

TORTUE HAMBURG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to do within easy reach of TORTUE HAMBURG?

This hotel is situated in Hamburg City Center within a 10-minute walk of Hamburg City Hall and St. Michaelis Church. You'll also find Miniatur Wunderland and Reeperbahn less than a mile away.

Is there parking available at TORTUE HAMBURG?

Yes, valet parking is offered for EUR 39 per day.

Does TORTUE HAMBURG have a casino at the property?

No, TORTUE HAMBURG doesn't have a casino.

Is there an indoor pool at TORTUE HAMBURG?

No, there is no indoor pool at this hotel.

Is TORTUE HAMBURG a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include a minibar stocked with free items, premium bedding, and bathrobes.

Does TORTUE HAMBURG have a hot tub?

No, there isn't a spa tub at this hotel.

Does TORTUE HAMBURG have a restaurant that serves breakfast?

Yes, TORTUE HAMBURG has 3 restaurants, and serves a full breakfast each morning for a surcharge.

Does TORTUE HAMBURG allow pets to stay for free?

Although they can't stay for free, dogs are welcome at TORTUE HAMBURG for a fee of EUR 30 per pet, per night.

Does TORTUE HAMBURG have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TORTUE HAMBURG?

The closest major airport to TORTUE HAMBURG is Hamburg Airport (HAM), which is 6.9 mi away (32 minutes by car).

Are there rooms with balconies that I can book at TORTUE HAMBURG?

No, there aren't any guestrooms with balconies at TORTUE HAMBURG.

TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 402 out of 498 reviews
Rating 8 - Good. 72 out of 498 reviews
Rating 6 - Okay. 14 out of 498 reviews
Rating 4 - Poor. 3 out of 498 reviews
Rating 2 - Terrible. 7 out of 498 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diann, Glen Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went over and above helping us figure out rental car replacement issues - they were great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We will be back!
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Stayed 3 nights in May 2024

10/10 Excellent

melanie

Stayed 1 night in May 2024

10/10 Excellent

melanie

Stayed 3 nights in May 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Petra

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel amazing breakfast
Stayed 2 nights in Feb 2024

8/10 Good

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2023

10/10 Excellent

James, Delray Beach

Stayed 4 nights in Jul 2023

10/10 Excellent

or

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023

10/10 Excellent

Ana, Beaverton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Giorgio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the architecture of the building with a court space, the bronze turtle at the entrance and the shower space in the room. The brasserie where we dined overlooks the court and it was a good option during the summer. the breakfast area is also quite pleasant. The breakfast menu is a little heavy on the egg side and the cake choices in the vitrine were not promptly replenished when out of available slices.
Stayed 1 night in Aug 2022

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the hassle

Really enjoyed our stay at the time. However, upon check-in hotel took a deposit on my card which was due to be refunded at checkout. In spite of paying in full upon departure i am still waiting on a refund of this amount almost a month later. Hotel has assured me that it has been credited back but this hasnt happened and have had to contact my credit card company to resolve. Due to this fraudelnt activity I cannot recommend and would not return.
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Stayed 2 nights in Aug 2022

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our short stay at Tortue. Very impressed with location of hotel. The finish of the lobby, brasserie and room were outstanding. Nice touches like complimentary mini bar. The staff were always extremely pleasant and helpful. The on site Bar Noir had very nice cocktails and it was lovely to sit out on the terrace in the evening. Pricing was fine, much like any other hotel bar. The one anomaly was a surprise €12 bottle of water which I thought was excessive. Overall I’d highly recommend this hotel for a short break
Stayed 1 night in Aug 2022

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at torture Hamburg. Would thoroughly recommend.
Stayed 4 nights in Jul 2022

10/10 Excellent

Petra

Stayed 4 nights in Jul 2022

10/10 Excellent

Petra

Stayed 1 night in Jul 2022