The Westin Hamburg Elbphilharmonie

Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for The Westin Hamburg Elbphilharmonie

Serves breakfast, lunch, and dinner
Exterior
Couples treatment rooms, sauna, steam room, body treatments
Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed with Sofa bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Parking available

Explore the area

Map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
  • Elbe Philharmonic Hall
    ‪1 min walk‬
  • Miniatur Wunderland
    ‪4 min walk‬
  • Reeperbahn
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

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Room options

Junior Suite, 1 King Bed, City View

  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, City View

  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • Water view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

  • City view
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, City View

  • City view
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • City view
  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed

  • City view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1744 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center, The Westin Hamburg Elbphilharmonie is adjacent to Elbe Philharmonic Hall and within a 10-minute walk of other popular attractions like Miniatur Wunderland. This hotel has 244 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Elbe Philharmonic Hall - 1 min walk - 0.0 miles
  • Miniatur Wunderland - 4 min walk - 0.3 miles
  • St. Michaelis Church - 13 min walk - 0.7 miles
  • Hamburg City Hall - 16 min walk - 0.9 miles
  • Reeperbahn - 3 min drive - 1.2 miles

Getting around

  • Baumwall U-Bahn - 5 min walk
  • Michaeliskirche Hamburg Station - 13 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Heimathafen - ‬7 min walk
  • ‪Speicherstadt Kaffeerösterei - ‬6 min walk
  • ‪Störtebeker Elbphilharmonie - ‬2 min walk
  • ‪Campus Suite - ‬1 min walk
  • ‪Café Minah - ‬7 min walk

About this property

The Westin Hamburg Elbphilharmonie

Eco-certified hotel with a full-service spa and a fitness center
The Westin Hamburg Elbphilharmonie features a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BLICK
  • Fang & Feld

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 7,696 square feet of conference space

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 75 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 18.55 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg
The Westin Hamburg Elbphilharmonie Hotel
The Westin Hamburg Elbphilharmonie Hamburg
The Westin Hamburg Elbphilharmonie Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at The Westin Hamburg Elbphilharmonie?

The Westin Hamburg Elbphilharmonie offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Westin Hamburg Elbphilharmonie?

As of May 24, 2025, prices found for a 1-night stay for 2 adults at The Westin Hamburg Elbphilharmonie on Jun 3, 2025 start from $324.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Westin Hamburg Elbphilharmonie?

This hotel is situated in Hamburg City Center within a 10-minute walk of Elbe Philharmonic Hall and Miniatur Wunderland. You'll also find Hamburg Cruise Center and St. Pauli Piers less than a mile away.

Is there parking available at The Westin Hamburg Elbphilharmonie?

Yes, parking is offered for EUR 35 per day. Accessible parking and bicycle parking are also available.

Is a spa located at The Westin Hamburg Elbphilharmonie?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, mani/pedis, and massages.

Does The Westin Hamburg Elbphilharmonie include a casino on the premises?

No, The Westin Hamburg Elbphilharmonie doesn't have a casino.

Is there an indoor pool at The Westin Hamburg Elbphilharmonie?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at The Westin Hamburg Elbphilharmonie?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at The Westin Hamburg Elbphilharmonie?

No, but this hotel does have a steam room.

Does The Westin Hamburg Elbphilharmonie have a restaurant with a breakfast menu?

Yes, The Westin Hamburg Elbphilharmonie serves buffet breakfast for a surcharge each morning at Fang & Feld.

Does The Westin Hamburg Elbphilharmonie allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Westin Hamburg Elbphilharmonie for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at The Westin Hamburg Elbphilharmonie?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Westin Hamburg Elbphilharmonie?

The closest major airport to The Westin Hamburg Elbphilharmonie is Hamburg Airport (HAM), which is 7.6 mi away (30 minutes by car).

Are there rooms with balconies that I can book at The Westin Hamburg Elbphilharmonie?

No, at The Westin Hamburg Elbphilharmonie, there aren't any guestrooms that list a balcony.

Does The Westin Hamburg Elbphilharmonie have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Hamburg Elbphilharmonie.

The Westin Hamburg Elbphilharmonie Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff pleasant and helpful and a great location. Definitely recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are a fan of classical music, Elbphilharmonie is literally few steps from the main lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 15min walk to town centre short walk to miniture wunderland
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Dadajon

Stayed 3 nights in Oct 2024

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Location, location location if you are a regular at the Elbphilharmonie then this is heaven for you, you just need few steps to be inside the concert hall, the views from the room are stunning , the Spa is really good, breakfast is amazing and all the staff there are fabulous, the only drawback in the hotel is the express service or speed service button on the phone sadly no one answers the line in a hotel which is a Marriott I never experienced this before and the reason is always we are busy, it happened so many times wether you want to order in for room dining or if you need help with your luggage, every time I have to go down to ask for assistance and that was not convenient at all, I mean there should be a designated person for this line just to reply and if they are busy just to assure you that we will get back to you instead of keep on trying for more than half an hour or 45 minutes.
Stayed 3 nights in Oct 2024

8/10 Good

JAQUELINA, Houston

Stayed 6 nights in Jul 2024

6/10 Okay

Imke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the Elbphilharmonie building. Wow! Spacious, beautiful room on higher floor with breathtaking views! Large, delicious breakfast buffet! Friendly, helpful staff. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 3 nights in Sep 2024

10/10 Excellent

Y., Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Hamburg Hotel is one of our most favorite hotels in Europe. The hotel is especially convenient for us going to Elbphiharmonie almost every evening. The view from our suite is spectacular! We shall definitely return to Hamburg just for the Westin and Elbphilharmonie!
Stayed 6 nights in Sep 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re going on a cruise. Near the cruise terminals. Easy access to area attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, I am from Hamburg and I used to work across the street for a huge media company for years. I left when the Hafen City was being planned. Oliver the concierge is a true gem. The hotel is very clean and well located (not talking about the whole controversy about the Elbe-Philarmonie). Friendly and very professional staff all around. Cleaning crew could benefit from being less intrusive (they REALLY wanted to clean the room regardless of the Do Not Disturb sign), but this almost neat picking...
Stayed 9 nights in Jul 2024

10/10 Excellent

Ida Marie

Stayed 1 night in Jul 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
All was great except one day where we had a false fire alarm and had to evacuate the hotel at 7 am.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My New Hamburg Favorite Hotel.

The Westin Hamburg might be the nicest hotel that I have ever stayed in. The rooms were outstanding with modern fixtures and very comfortable beds. The Westin is located the same building as Hamburg’s amazing Elbephilharmonie concert hall. A recommendation for guests: make a reservation in the bar on concert nights. Otherwise you will not be able to get a table and see the view of shipping traffic and lights along the Elbe River.
Stayed 1 night in Jun 2024

8/10 Good

SoonPil

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, Great architecture of the building, very clean. Good breakfast. Just need a smile from receptionists. Their face and communication style tell me it’s German…
Stayed 1 night in May 2024

10/10 Excellent

Indra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect from the assistant that helped us with our bags, the concierge , the restaurant staff . The concierge went out of their way to accompany me to the concert hall to get tickets for mum in a wheelchair . The place was so accessible for someone in a wheelchair, my mum felt safe and staff ever willing to help . They were so pleasant and helpful at everystage. I intend to go back in early June and without hesitation will be right back at the Westin again . Many thanks for the excellent service .
Stayed 2 nights in May 2024

10/10 Excellent

Jinming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is great!
Stayed 2 nights in May 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Staff were awesome. My only suggestion would be to have a small conscience store to get water or snacks for kids. Only stayed one night but it was fantastic. The plaza walk was really cool. Loved the heated bathroom floors too! Thank you!
Stayed 1 night in Mar 2024