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The Westin Hamburg Elbphilharmonie

Luxury hotel with a full-service spa, steps from Elbe Philharmonic Hall

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Photo gallery for The Westin Hamburg Elbphilharmonie

Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace
Couples treatment rooms, sauna, steam room, body treatments
Suite, 1 King Bed with Sofa bed | Living room | 42-inch flat-screen TV with satellite channels, TV
Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
  • Place, Elbe Philharmonic Hall
    ‪1 min walk‬
  • Place, Miniatur Wunderland
    ‪5 min walk‬
  • Place, St. Michaelis Church
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪24 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(23 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, City View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, City View

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(16 reviews)
  • Water view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1023 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View

Presidential Suite, 1 King Bed with Sofa bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1744 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 1 King Bed with Sofa bed, City View

Family Suite, 1 King Bed with Sofa bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed with Sofa bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • 657 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Hamburg

Located in Hamburg City Center, The Westin Hamburg Elbphilharmonie is adjacent to Elbe Philharmonic Hall and within a 15-minute walk of popular sights like Miniatur Wunderland. This 5-star hotel has 244 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Elbe Philharmonic Hall - 1 min walk - 0.1 miles
  • Miniatur Wunderland - 5 min walk - 0.3 miles
  • St. Michaelis Church - 11 min walk - 0.6 miles
  • St. Pauli Piers - 13 min walk - 0.7 miles
  • Hamburg City Hall - 18 min walk - 1.0 mile

Getting around

  • Baumwall U-Bahn - 9 min walk
  • Michaeliskirche Hamburg Station - 17 min walk
  • Hamburg Airport (HAM) - 41 min drive

Restaurants

  • ‪Heimathafen - ‬10 min walk
  • ‪Wunderland Bistro - ‬11 min walk
  • ‪Das Feuerschiff - ‬12 min walk
  • ‪Fisch & Co - ‬12 min walk
  • ‪Café Minah - ‬11 min walk

About this property

The Westin Hamburg Elbphilharmonie

Luxury hotel with a full-service spa, steps from Elbe Philharmonic Hall
The Westin Hamburg Elbphilharmonie features a full-service spa, an indoor pool, and a gym. Self parking is available for EUR 35 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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8.6 out of 10, Excellent, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 37 for adults and EUR 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BLICK
  • Fang & Feld

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 7,696 square feet of conference space

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 75 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 18.50 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg
The Westin Hamburg Elbphilharmonie Hotel
The Westin Hamburg Elbphilharmonie Hamburg
The Westin Hamburg Elbphilharmonie Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at The Westin Hamburg Elbphilharmonie?

The Westin Hamburg Elbphilharmonie offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near The Westin Hamburg Elbphilharmonie?

This hotel is situated in Hamburg City Center within a short 1-minute walk of Elbe Philharmonic Hall and also 10 minutes on foot from Miniatur Wunderland. You'll also find Hamburg Cruise Center and St. Pauli Piers less than a mile away.

Is parking available on site at The Westin Hamburg Elbphilharmonie?

Yes, parking is offered for EUR 35 per day. Accessible parking and bicycle parking are also available.

Is a spa located at The Westin Hamburg Elbphilharmonie?

There is a full-service spa available for guests to enjoy and services include aromatherapy, massages, body scrubs, and mani/pedis.

Does The Westin Hamburg Elbphilharmonie include a casino on the premises?

No, The Westin Hamburg Elbphilharmonie doesn't have a casino.

Is there an indoor pool at The Westin Hamburg Elbphilharmonie?

Yes, this hotel has an indoor pool.

Is The Westin Hamburg Elbphilharmonie a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and a bar.

Does The Westin Hamburg Elbphilharmonie have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Westin Hamburg Elbphilharmonie have a restaurant with a breakfast menu?

Yes, The Westin Hamburg Elbphilharmonie serves buffet breakfast for a surcharge each morning at Fang & Feld.

Does The Westin Hamburg Elbphilharmonie allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Westin Hamburg Elbphilharmonie for a fee of EUR 40 per pet, per night. The property also provides food and water bowls.

Does The Westin Hamburg Elbphilharmonie have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Westin Hamburg Elbphilharmonie?

The closest major airport to The Westin Hamburg Elbphilharmonie is Hamburg Airport (HAM), which is 7.9 mi away (41 minutes by car).

Are there rooms with balconies that I can book at The Westin Hamburg Elbphilharmonie?

No, you won't find guestrooms with balconies at The Westin Hamburg Elbphilharmonie.

Does The Westin Hamburg Elbphilharmonie have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Westin Hamburg Elbphilharmonie.

The Westin Hamburg Elbphilharmonie Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Olivia

Business traveler
Liked: Cleanliness, staff & service
Lovely staff. Room was spacious and a very good size. Spa and swimming pool was disappointing, didn’t look like the online photos and old and outdated. No sauna. More like a kids pool with weird lights and pretty cold.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! The assistant manager the best!
Stayed 5 nights in Oct 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here because I was attending a concert at the Philharmonie, and it couldn’t have been more convenient — it’s just steps away! The hotel is clean, modern, and within walking distance of many of Hamburg’s most iconic sights. A perfect choice for anyone visiting the city.
Stayed 1 night in Sep 2025

6/10 Okay

ANDREY, Beverly Hills

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1. The reception desk blocked the payment twice on my two cards and the accountant department didn’t do anything to correct the mistake through I was asking for help because I needed the frozen funds. 2. Again, at the reception the staff didn’t give me the bill with the net payment, considering the frozen funds and the intermediate payments the hotel took from me during my stay. 3. The cleaning personnel didn’t do the job correctly until I tipped them. Nothing was changed even after my complaint. 4. The spa receptionist made not one, not two but three mistakes in making my appointments. Thus I had had to rearrange my schedule just because their mistake I was blamed for by them. I was not “clear enough” when I was making my appointments in person standing in front of the receptionist. 5. The breakfast was merely enough for 4 star hotel. In Zurich I had breakfast better in three star hotels.
Stayed 10 nights in Sep 2025

10/10 Excellent

Haiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. World class concert venue.
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a corner room upgrade. Had amazing views. Floor to ceiling glass all over. Even the bathroom has great views. Was a great experience to stay in an iconic piece of architecture.
Stayed 1 night in Jul 2025

10/10 Excellent

Grzegorz

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service. Stunning building!
Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in May 2025

10/10 Excellent

Cezara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 8 nights in Apr 2025

10/10 Excellent

Gabriel Rodrigo

Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff pleasant and helpful and a great location. Definitely recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are a fan of classical music, Elbphilharmonie is literally few steps from the main lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 15min walk to town centre short walk to miniture wunderland
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Nov 2024

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Nov 2024

10/10 Excellent

Dadajon

Stayed 3 nights in Oct 2024

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Location, location location if you are a regular at the Elbphilharmonie then this is heaven for you, you just need few steps to be inside the concert hall, the views from the room are stunning , the Spa is really good, breakfast is amazing and all the staff there are fabulous, the only drawback in the hotel is the express service or speed service button on the phone sadly no one answers the line in a hotel which is a Marriott I never experienced this before and the reason is always we are busy, it happened so many times wether you want to order in for room dining or if you need help with your luggage, every time I have to go down to ask for assistance and that was not convenient at all, I mean there should be a designated person for this line just to reply and if they are busy just to assure you that we will get back to you instead of keep on trying for more than half an hour or 45 minutes.
Stayed 3 nights in Oct 2024

8/10 Good

JAQUELINA, Houston

Stayed 6 nights in Jul 2024

6/10 Okay

Imke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the Elbphilharmonie building. Wow! Spacious, beautiful room on higher floor with breathtaking views! Large, delicious breakfast buffet! Friendly, helpful staff. Highly recommend.
Stayed 2 nights in Oct 2024

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