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The Fontenay

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for The Fontenay

Rooftop terrace
Property preview
Indoor pool, outdoor pool, sun loungers
Lobby lounge
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Laundry

Explore the area

View in a map
Fontenay 10, Hamburg, 20354
  • Place, Alster Lakes
    ‪1 min walk‬
  • Place, Congress Center Hamburg
    ‪12 min walk‬
  • Place, Jungfernstieg
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪18 min drive‬

Room options

View all photos for Fontenay Deluxe

Fontenay Deluxe | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe

10.0 out of 10
Exceptional
(65 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Classic

Fontenay Classic | Premium bedding, free minibar items, in-room safe, desk

Fontenay Classic

9.6 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Park view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Fontenay Premier Room

Premium bedding, free minibar items, in-room safe, desk

Fontenay Premier Room

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Fontenay Deluxe Alster

Fontenay Deluxe Alster | Premium bedding, free minibar items, in-room safe, desk

Fontenay Deluxe Alster

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Europa Suite

Europa Suite | Premium bedding, free minibar items, in-room safe, desk

Europa Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, free minibar items, in-room safe, desk

Premier Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senator Suite

Senator Suite | Premium bedding, free minibar items, in-room safe, desk

Senator Suite

  • 915 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, free minibar items, in-room safe, desk

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, free minibar items, in-room safe, desk

Park Suite

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Alster Suite

Alster Suite | Premium bedding, free minibar items, in-room safe, desk

Alster Suite

  • 1894 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Fontenay Suite

Fontenay Suite | Premium bedding, free minibar items, in-room safe, desk

Fontenay Suite

  • 2110 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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9.4 out of 10, Exceptional, 1,004 reviews
$252 nightly
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About the neighborhood

Hamburg

Located in Eimsbuettel within a 5-minute walk of Alster Lakes, The Fontenay is within a 15-minute stroll of University of Hamburg. This 130-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Elbe Philharmonic Hall.

What's nearby

  • Alster Lakes - 1 min walk - 0.1 miles
  • University of Hamburg - 10 min walk - 0.6 miles
  • Congress Center Hamburg - 12 min walk - 0.7 miles
  • Inner Alster Lake - 13 min walk - 0.7 miles
  • Jungfernstieg - 13 min walk - 0.7 miles

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 28 min drive

Restaurants

  • ‪Bourbon Street Bar - ‬8 min walk
  • ‪Fontenay Bar - ‬3 min walk
  • ‪Parkview - ‬1 min walk
  • ‪Boulevard Café - ‬7 min walk
  • ‪Henriks Bar & Restaurant - ‬6 min walk

About this property

The Fontenay

Luxury hotel with 3 restaurants connected to the convention center in Hamburg
At The Fontenay, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Valet parking is EUR 35 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 175 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, coffee makers, and free newspapers. Housekeeping is available on request.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Exterior
Fairmont Hotel Vier Jahreszeiten Hamburg
  • Spa
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  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 727 reviews
$387 nightly
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Jan 8 - Jan 9, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Osteria due
  • Parkview

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 5 to October 11:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 42 for adults and EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

This hotel is rated 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at The Fontenay?

The Fontenay provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Fontenay?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at The Fontenay on Jan 7, 2026 start from $373.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Fontenay?

This hotel is situated in Eimsbuettel, just steps from Alster Lakes. You'll also find Reeperbahn and Miniatur Wunderland within a short drive.

Is parking available on site at The Fontenay?

Yes, valet parking is offered for EUR 35 per day. Electric car charging is also available for guests.

Is there a spa available at The Fontenay?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, mani/pedis, and massages.

Does The Fontenay feature a casino?

No, The Fontenay doesn't have a casino.

Will I find an indoor pool at The Fontenay?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is The Fontenay good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Are there hot tubs at The Fontenay?

Yes, guests can enjoy a spa tub at this hotel.

Does The Fontenay have a restaurant that serves breakfast?

Yes, The Fontenay has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will The Fontenay allow pets to stay for free?

No, pets aren't allowed at The Fontenay though service animals are welcome.

Does The Fontenay have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Fontenay?

The closest major airport to The Fontenay is Hamburg Airport (HAM), which is 6.1 mi away (28 minutes by car).

Are there rooms with balconies at The Fontenay?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy lake or park views.

Does The Fontenay offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at The Fontenay.

Reviews

The Fontenay Reviews

9.8

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 517 reviews
Rating 8 - Good. 32 out of 517 reviews
Rating 6 - Okay. 14 out of 517 reviews
Rating 4 - Poor. 5 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

Reviews

10/10 Excellent

Rita, Old Greenwich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel on the beautiful Alster Lake. All the amenities you would expect and a friendly and professional staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a thoroughly enjoyable stay at the Fontenay. The staff were excellent- polite and friendly with knowledge of the city. Cannot recommend highly enough!
Stayed 2 nights in Sep 2025

10/10 Excellent

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel. Great staff
Stayed 1 night in May 2025

10/10 Excellent

tearrance

Stayed 1 night in May 2025

10/10 Excellent

Rafael

Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic chic hotel. Beautiful design great staff especially the concierge team. Rooms are funky and pool area amazing. Grounds and restaurants stunning too. Totally recommend this place.
Stayed 3 nights in Apr 2025

2/10 Terrible

Michelle

Stayed 1 night in Apr 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

L

Stayed 2 nights in Jan 2025

10/10 Excellent

Niels

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Dec 2024

10/10 Excellent

Manuel

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing high tech hotel!

Overall the hotel property was excellent! The rooms were spacious and very modern -incorporating best of class technology for room controls. The service for the restaurant could be improved - as we felt the waiters were not well versed with the menu and might not be as trained. We didn’t understand what the purpose of the bar at the atrium when the waiters still had to go to the rooftop bar to get drinks. Our toilet rolls were replaced when the rooms are serviced which felt unnecessary. Loved the spa which was great for rewinding after the 2 weeks road trip we just did.
Stayed 3 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime!

Four days of pure luxury. We upgraded to the Europa suite and it was the most magical venue for Christmas. We enjoyed a magnificent Christmas lunch, delicious breakfasts and wonderful room service meals. The staff were absolutely phenomenal. We really don’t have enough superlatives for our stay at the Fontenay. Worth every penny!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eleanor

Stayed 1 night in Jul 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Loved the Hotel and the Service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kimy

Liked: Cleanliness, amenities
Overall stay was exception and in a beautiful city!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie Marrero

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and thoughtful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karsten

Stayed 1 night in Oct 2024

10/10 Excellent

Bijan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

KEITH MORGAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Excellent property , rooms have very high level of detail . Good food and very attentive staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca

Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

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