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The Cloud One Hamburg - Kontorhaus

Hotel connected to the convention center in Hamburg with bars

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Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
2 bars/lounges
2 bars/lounges
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.6 out of 10
Excellent
(11 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(32 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About the neighborhood

Hamburg

Located in Hamburg City Center within a short walk of Miniatur Wunderland, The Cloud One Hamburg - Kontorhaus is within a mile (2 km) of other popular sights such as Hamburg Cruise Center. This 457-room, 3-star hotel welcomes guests with conveniences like 2 bars/lounges, free in-room WiFi, and a 24-hour front desk. It's connected to the convention center in central Hamburg and also close to Elbe Philharmonic Hall and St. Pauli Piers.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Jungfernstieg - 8 min walk - 0.5 miles
  • Miniatur Wunderland - 12 min walk - 0.7 miles
  • Elbe Philharmonic Hall - 15 min walk - 0.8 miles

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪beets&roots - ‬3 min walk
  • ‪O-Ren Ishii - ‬3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

Hotel connected to the convention center in Hamburg with bars
At The Cloud One Hamburg - Kontorhaus, guests have access to free WiFi in public areas. Limited parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
46-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, safes, and desks.

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Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.6 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Is free cancellation available at The Cloud One Hamburg - Kontorhaus?

The Cloud One Hamburg - Kontorhaus provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see close to The Cloud One Hamburg - Kontorhaus?

This hotel is situated in Hamburg City Center within a short 12-minute walk of Miniatur Wunderland and also 16 minutes on foot from Hamburg Cruise Center. You'll also find Elbe Philharmonic Hall and St. Pauli Piers within a short drive.

Is there parking available at The Cloud One Hamburg - Kontorhaus?

Yes, though parking is limited.

Does The Cloud One Hamburg - Kontorhaus feature a casino at the property?

No, The Cloud One Hamburg - Kontorhaus doesn't have a casino.

Will I find an indoor pool at The Cloud One Hamburg - Kontorhaus?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Cloud One Hamburg - Kontorhaus?

Amenities at this hotel that appeal to couples include 2 bars and a 24-hour front desk.

Does The Cloud One Hamburg - Kontorhaus have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Cloud One Hamburg - Kontorhaus have a restaurant that serves breakfast?

Yes, The Cloud One Hamburg - Kontorhaus serves buffet breakfast each morning for a surcharge from its snack bar.

Will The Cloud One Hamburg - Kontorhaus allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Cloud One Hamburg - Kontorhaus for a fee of EUR 15 per pet, per night.

Are there connecting rooms at The Cloud One Hamburg - Kontorhaus?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Cloud One Hamburg - Kontorhaus?

The closest major airport to The Cloud One Hamburg - Kontorhaus is Hamburg Airport (HAM), which is 7.9 mi away (38 minutes by car).

Are there rooms with balconies at The Cloud One Hamburg - Kontorhaus?

No, there aren't any guestrooms with balconies at The Cloud One Hamburg - Kontorhaus.

The Cloud One Hamburg - Kontorhaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 308 reviews
Rating 8 - Good. 89 out of 308 reviews
Rating 6 - Okay. 27 out of 308 reviews
Rating 4 - Poor. 5 out of 308 reviews
Rating 2 - Terrible. 5 out of 308 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Natascha

Stayed 1 night in Nov 2025

8/10 Good

daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was good experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025

6/10 Okay

Joshua

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and comfortable. Easy access to all the things to do.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Ping

Stayed 2 nights in May 2025

10/10 Excellent

Steve

Stayed 1 night in May 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Stayed 2 nights in Apr 2025

8/10 Good

Eugenio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Riki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Good hotel and clean room. The place close to everything in the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 2 nights in Jan 2025

10/10 Excellent

Dariana

Stayed 3 nights in Dec 2024

6/10 Okay

Emiliana

Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room and well serviced. Very small for two people, especially with lugguage. No fridge, no laundry or room service. Lobby and roof top bar were great.
Stayed 4 nights in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN, Montreal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024