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The Cloud One Hamburg-Kontorhaus

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Photo gallery for The Cloud One Hamburg-Kontorhaus

A modern lounge area with seating arrangements and a large, colorful mural depicting a city skyline.
A modern lounge area with leather sofas, a blue armchair, and a patterned rug.
A cozy bar area with a television displaying a fire, plush chairs, and a wooden table.
A modern hotel room with a large bed, a desk, and a chair.
A modern bar area with a counter, pendant lighting, and a mural with text.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Hamburg City Hall
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪12 min walk‬
  • Airport, Hamburg (HAM)
    ‪32 min drive‬

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, Balcony (SPECIAL CLOUD)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed (THE CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, 1 Queen Bed (THE CLOUD)

8.4 out of 10
Very good
(15 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (THE CLOUD)

A hotel room with two beds, a view of the city, a chair, and a painting on the wall.

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(43 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room (SPECIAL CLOUD)

A hotel room with a striped wall, a bed, a chair, two lamps, and a view of a building through a window.

Room (SPECIAL CLOUD)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

About the neighborhood

Hamburg

Located in Hamburg City Center, The Cloud One Hamburg-Kontorhaus is a leisurely stroll from popular sights such as Hamburg City Hall and Miniatur Wunderland. This 457-room, 3-star hotel welcomes guests with conveniences like 2 bars/lounges, free in-room WiFi, and a 24-hour front desk. It's connected to the convention center in central Hamburg and also close to Reeperbahn and Elbe Philharmonic Hall.

What's nearby

  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Inner Alster Lake - 7 min walk - 0.4 miles
  • Hamburg City Hall - 7 min walk - 0.4 miles
  • Jungfernstieg - 8 min walk - 0.5 miles
  • Miniatur Wunderland - 12 min walk - 0.7 miles

Getting around

  • Meßberg Station - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 38 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪Gröninger Privatbrauerei - ‬4 min walk
  • ‪Laufauf - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk

About this property

The Cloud One Hamburg-Kontorhaus

At The Cloud One Hamburg-Kontorhaus, guests have access to free WiFi in public areas. Limited parking is available. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
46-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include hair dryers, safes, and desks.

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The price is $126
Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 to 24.50 per person
  • 2 bars/lounges
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Is free cancellation available at The Cloud One Hamburg-Kontorhaus?

The Cloud One Hamburg-Kontorhaus provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Cloud One Hamburg-Kontorhaus?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at The Cloud One Hamburg-Kontorhaus on Jul 19, 2026 start from $143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Cloud One Hamburg-Kontorhaus?

This hotel is situated in Hamburg City Center within a short 9-minute walk of Hamburg City Hall and also 12 minutes on foot from Miniatur Wunderland. You'll also find Elbe Philharmonic Hall and St. Pauli Piers within a short drive.

Is parking available on site at The Cloud One Hamburg-Kontorhaus?

Yes, though parking is limited parking.

Does The Cloud One Hamburg-Kontorhaus feature a casino at the property?

No, The Cloud One Hamburg-Kontorhaus doesn't have a casino.

Will I find an indoor pool at The Cloud One Hamburg-Kontorhaus?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Cloud One Hamburg-Kontorhaus?

Amenities at this hotel that appeal to couples include 2 bars/lounges and a 24-hour front desk.

Does The Cloud One Hamburg-Kontorhaus have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Cloud One Hamburg-Kontorhaus have a restaurant that serves breakfast?

Yes, The Cloud One Hamburg-Kontorhaus serves buffet breakfast each morning for a surcharge from its snack bar.

Will The Cloud One Hamburg-Kontorhaus allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Cloud One Hamburg-Kontorhaus for a fee of EUR 15 per pet, per night.

Does The Cloud One Hamburg-Kontorhaus have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Cloud One Hamburg-Kontorhaus?

The closest major airport to The Cloud One Hamburg-Kontorhaus is Hamburg Airport (HAM), which is 7.9 mi away (38 minutes by car). Another top airport is Hamburg Finkenwerder Airport (XFW), which is located 15.1 mi away (46-minute drive).

Are there rooms with balconies that I can book at The Cloud One Hamburg-Kontorhaus?

No, you won't find guestrooms with balconies at The Cloud One Hamburg-Kontorhaus.

The Cloud One Hamburg-Kontorhaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 410 reviews
Rating 8 - Good. 116 out of 410 reviews
Rating 6 - Okay. 37 out of 410 reviews
Rating 4 - Poor. 10 out of 410 reviews
Rating 2 - Terrible. 7 out of 410 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great location. Super friendly staff and room was perfect for our winter weekend break!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good stay Room a bit small but everything in a very good shape Great breakfast
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Casper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool bar | Very firm beds | I missed better pillows | nice staff | great location | U-bahn just outside the main entrance
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Hotel bar is very nice.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Burçak Zeynep

Liked: Cleanliness, staff & service, amenities
room was clean staff was great 10/10
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Excellent hotel, clean and feels like brand new
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, amenities
Clean, nice staff, good area, nice rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janus

Great atmosphere and excellent breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

jacques

Liked: Cleanliness, staff & service, amenities
Friendly staff, room very clean
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities
Nice hotel, close to everything
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Vassilis

Liked: Cleanliness, staff & service, amenities
Clean, a bit small for 2 guests but efficient. Friendly staff, modern environment. Great location in the center, easy access to tourist attractions and shopping area. Outside the hotel a metro station.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, lovely staff, nice bar, comfy room
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely no noise and wonderfully central location. We had a great stay with several good nights’ sleep and made use of both bars as well as the breakfast buffet. Next time, we will probably choose the nearby bakery, as the buffet is a bit pricey for what you get and compared to other hotels. There is a really lovely Asian restaurant right across from the hotel that is definitely worth a visit. It’s called ‘Today’ and can be highly recommended. All in all, a good experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stephen

Yes. Very high standard of accommodation. Comfortable bed, and convenient parking underground. Staff very courteous and helpful. Location very well placed for access to Hamburg highlights.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Yama

Liked: Cleanliness, staff & service, amenities
Top!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Peder Bøgelund

Liked: Cleanliness, staff & service, amenities
Q
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and quiet. Perfect central location for walking to sights in old town and a subway entrance at the front door to explore further away. Staff friendly and helpful, too!
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities
Helt ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, highly recommend
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024