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Steigenberger Hotel Hamburg

VIP Access

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Photo gallery for Steigenberger Hotel Hamburg

Exterior
Lobby
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Place, Hamburg City Hall
    ‪8 min walk‬
  • Place, Miniatur Wunderland
    ‪9 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room

9.6 out of 10
Exceptional
(44 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Suite

  • Canal view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Junior Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Canal view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room

8.8 out of 10
Excellent
(11 reviews)
  • Canal view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room (Riverside)

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Superior Room (Riverside)

9.6 out of 10
Exceptional
(28 reviews)
  • Canal view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Suite

  • Canal view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Presidential Suite

  • Canal view
  • 1981 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Hamburg

Located in Hamburg City Center, Steigenberger Hotel Hamburg is next to popular attractions like Neuer Wall and International Baptist Church of Hamburg. This 235-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and a 24-hour gym. Centrally located in Hamburg, the hotel is connected to the convention center and also a short walk from Bleichenhof-Passage Hamburg and St. Nikolai Church.

What's nearby

  • St. Michaelis Church - 6 min walk - 0.4 miles
  • Hamburg City Hall - 8 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 11 min walk - 0.6 miles
  • St. Pauli Piers - 14 min walk - 0.8 miles

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Ruby Lotti Hotel & Bar - ‬3 min walk
  • ‪Peter Pane - ‬4 min walk
  • ‪Daily - ‬1 min walk
  • ‪Bar Bleu Tortue - ‬4 min walk
  • ‪brasserie TORTUE HAMBURG - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Guests staying at Steigenberger Hotel Hamburg enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Self parking is available for EUR 38 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include laundry facilities, a ballroom, and a vending machine.
49-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Sitting areas, minibars, and espresso makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 40 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 38 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day
  • Towels fee: EUR 0 per accommodation, per night (or guests may bring their own)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at Steigenberger Hotel Hamburg?

Steigenberger Hotel Hamburg provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see within easy reach of Steigenberger Hotel Hamburg?

This hotel is situated in Hamburg City Center within a short 11-minute walk of Miniatur Wunderland and also 14 minutes on foot from St. Pauli Piers. You'll also find Elbe Philharmonic Hall and Reeperbahn less than a mile away.

Will I be able to park at Steigenberger Hotel Hamburg?

Yes, parking is offered for EUR 38 per day with in/out privileges. Accessible parking is also available for guests.

Is there a spa available at Steigenberger Hotel Hamburg?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Steigenberger Hotel Hamburg include a casino on the premises?

No, Steigenberger Hotel Hamburg doesn't have a casino.

Is there an indoor pool at Steigenberger Hotel Hamburg?

No, there is no indoor pool at this hotel.

Is Steigenberger Hotel Hamburg a good place to stay for couples?

There are many amenities for couples at this hotel, including a bar and a restaurant with al fresco dining plus some guestrooms feature fireplaces.

Are there hot tubs at Steigenberger Hotel Hamburg?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Steigenberger Hotel Hamburg have a restaurant that serves breakfast?

Yes, Steigenberger Hotel Hamburg has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Steigenberger Hotel Hamburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Steigenberger Hotel Hamburg for a fee of EUR 40 per pet, per day. The property also provides food and water bowls.

Does Steigenberger Hotel Hamburg have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Steigenberger Hotel Hamburg?

The closest major airport to Steigenberger Hotel Hamburg is Hamburg Airport (HAM), which is 7.7 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Steigenberger Hotel Hamburg?

No, there aren't any guestrooms with balconies at Steigenberger Hotel Hamburg.

Steigenberger Hotel Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1009 reviews
Rating 8 - Good. 222 out of 1009 reviews
Rating 6 - Okay. 58 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anne, Beckenham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was in a great location - walking distance to all the main sights and near to the S1 station to/from the airport. The staff on reception were very efficient. The room was spacious, contemporary, comfortable and clean and had excellent amenities. We enjoyed great negronis from the bar compliments of our VIP Access. We’d definitely recommend this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Armine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable hotel
Stayed 1 night in Oct 2025

10/10 Excellent

SHIEKH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Choice to stay in Hamburg
Stayed 1 night in Nov 2025

10/10 Excellent

Emily Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, extremely friendly and helpful staff, perfectly located in the town. Would definitely return!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew, Olney

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience service and staff are well trained and hospitable.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mario

Stayed 4 nights in Oct 2025

10/10 Excellent

CELESTE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect area. The rooms and bed were cozy. It was in walking distance to a lot of attractions, transportation and food areas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mousa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

4/10 Poor

Carrie

Liked: Cleanliness, property conditions & facilities
Nice location, beautiful view, close to shopping. The valet was rude. I don’t think they like foreigners.
Stayed 2 nights in Sep 2025

10/10 Excellent

DRAGOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect experience

Stayed 1 night in Sep 2025

2/10 Terrible

Rich

Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Edel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a wonderful location along the water.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Generally clean and very well kept. Service was friendly but dropped the ball on a number of occasions
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Clive, Paphos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By all accounts this was one of the finest hotels we have stayed in. Great service, excellent location, unbelievably good breakfast. Staff couldn’t do more to help. Well done Steigenberger, we will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Clive, Paphos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stop over in Hamburg, situated in the centre of Hamburg! The breakfast is quite unbelievable. Will stay here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Maxime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Steingenberger. Beautiful hotel, great aide room, awesome breakfast, and fantastic service!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory, Pompano Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I had, and the view, was spectacular. I felt blessed with the room they chose for me. Very spotless, comfortable and peaceful. The facility is centrally located and right next to the subway, which is good as I did a lot of sightseeing. I had a couple of tasty beers at the bar and enjoyed the service.
Stayed 2 nights in Aug 2025

2/10 Terrible

Carol

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk did not address issues with the room. The shower flooded the bathroom. The a/c and refrigerator did not work. I reported issues 4 times.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nicholas, Chicoutimi

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Indiana

Stayed 1 night in Jul 2025

10/10 Excellent

Jenny

Stayed 1 night in Jul 2025

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