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Novotel Hamburg Central Station

Central hotel with a restaurant connected to a rail/subway station in Hamburg

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Lunch and dinner served, Scandinavian cuisine
Meeting facility
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Steinstrasse 1, Hamburg, 20095
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Place, Miniatur Wunderland
    ‪17 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪20 min walk‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Exterior

Ruby Lotti Hotel Hamburg

Hamburg City Center
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
$122 nightly
The price is $131
Nov 23 - Nov 24
Total with taxes and fees
Ruby Lotti Hotel Hamburg

About the neighborhood

Hamburg

Located in Hamburg City Center, Novotel Hamburg Central Station is within a mile (2 km) of popular sights such as Miniatur Wunderland and Hamburg Cruise Center. This 227-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's connected to a rail/subway station in central Hamburg and also close to Elbe Philharmonic Hall and Reeperbahn.

What's nearby

  • Hamburg City Hall - 9 min walk - 0.5 miles
  • Miniatur Wunderland - 17 min walk - 0.9 miles
  • Hamburg Cruise Center - 17 min walk - 1.0 mile
  • Elbe Philharmonic Hall - 20 min walk - 1.1 miles
  • St. Pauli Piers - 4 min drive - 1.5 miles

Getting around

  • Steinstraße Station - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 7 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • ‪Huang - ‬2 min walk
  • ‪Roncalli Grand Café - ‬4 min walk
  • ‪Daniel Wischer - ‬3 min walk
  • ‪Tschebull - ‬4 min walk
  • ‪Ngan Tinh - ‬4 min walk

About this property

Novotel Hamburg Central Station

Central hotel with a restaurant connected to a rail/subway station in Hamburg
Novotel Hamburg Central Station offers free WiFi in public areas and meeting rooms. Self parking is offered for EUR 35 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and hair dryers. Sitting areas, minibars, and safes are also standard.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mysa
  • Mysa Bar & Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 35 per night
  • Early check-in fee: EUR 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hamburg Central
Novotel Hamburg Central Station Hotel
Novotel Hamburg Central Station Hamburg
Novotel Hamburg Central Station Hotel Hamburg
Novotel Hamburg Central Station (Eröffnung März 2024)

Frequently asked questions

Are free cancellation options available at Novotel Hamburg Central Station?

Novotel Hamburg Central Station offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around Novotel Hamburg Central Station?

This hotel is situated in Hamburg City Center, just steps from Moenckebergstrasse, and within a 10-minute walk of CHOCOVERSUM and Hamburger Kunsthalle. You'll also find Miniatur Wunderland and Hamburg Cruise Center within a short drive.

Is there parking available at Novotel Hamburg Central Station?

Yes, parking is offered for EUR 35 per night.

Does Novotel Hamburg Central Station have a casino on the premises?

No, Novotel Hamburg Central Station doesn't have a casino.

Is there an indoor pool at Novotel Hamburg Central Station?

No, there is no indoor pool at this hotel.

Is Novotel Hamburg Central Station good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a rainfall showerhead.

Does Novotel Hamburg Central Station have a hot tub?

No, this hotel doesn't have a spa tub.

Does Novotel Hamburg Central Station have a restaurant with a breakfast menu?

Yes, Novotel Hamburg Central Station serves buffet breakfast for a surcharge each morning at Mysa.

Does Novotel Hamburg Central Station allow pets to stay for free?

No, pets aren't allowed at Novotel Hamburg Central Station.

Does Novotel Hamburg Central Station have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Novotel Hamburg Central Station?

The closest major airport to Novotel Hamburg Central Station is Hamburg Airport (HAM), which is 7.8 mi away (30 minutes by car).

Can I book a room with a balcony at Novotel Hamburg Central Station?

No, there aren't any guestrooms with balconies at Novotel Hamburg Central Station.

Novotel Hamburg Central Station Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 208 reviews
Rating 8 - Good. 63 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to rail station
Stayed 2 nights in Sep 2025

10/10 Excellent

Neritan, Washington

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY convenient location for busses, trains, metro and walking to Old Town sights. Hotel is nice though no amenities stand out. They do have a restaurant and bar if needed but plenty of nearby places to eat or drink at. You can rent bikes also. Good value .. especially if you are touring the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Alastair

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nearly new hotel, very clean and friendly. Located near central station
Stayed 4 nights in Jul 2025

10/10 Excellent

Kin Sang Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Alastair

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the first time I stayed at this hotel It is relatively new, located very centrally in Hamburg. I liked the cleanliness, the breakfast and the room was good (A room with two single beds. The beds were on the small side and if you are taller then you might find them too short.) Most of the staff were friendly/helpful. I dined in the hotel 3 times because I needed to work. I would say the food was better than average, what I had was different and nice. However, on the first night I was told that there would be no food although I persuaded them to give me a Mysa Sandwich (good). On the second night I was told no food because there was a party on (when I complained I was told I could have the cold buffer at 35Euro) on the third night all was good. The time I went to dinner was 19:45 each night - so not really an extreme time.
Stayed 5 nights in May 2025

10/10 Excellent

John

Stayed 2 nights in May 2025

8/10 Good

Victor Napoleon

Liked: Cleanliness, property conditions & facilities
Location is really convenient and the overall experience at the hotel is good
Stayed 2 nights in May 2025

6/10 Okay

Jerome

Traveled with family
Liked: Amenities, property conditions & facilities
No service in the restaurant. And I mean no no no service. Had to go into the kitchen to get things. Food was equally bad. Vietnam restaurant around the corner.
Stayed 1 night in May 2025

8/10 Good

Ria

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Geraldine

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

Room was prepared for us with hide a bed ready dispite a short time between booking and arriving. Hotel clean, safe and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

MOIRA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you’d expect with a pricier Novotel- and handy for the main train station.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable price for the location and the room type. I will definitely come back.
Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be cautious when crossing the street in front of the hotel where is no signal for pedestrian. Bed was not so comfortable. Transportation is very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

VISHAL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Stay but Average Food Options

Courteous Staff, Clean & Spacious Room. Breakfast Menu was limited and repetitive, Lunch / Dinner Options in the restaurant were too restrictive.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Hamburg

A new and clean hotel offering comfortable accommodation in a very convenient location near train station and easy walking distance to main shopping district. Excellent buffet breakfast.
Stayed 3 nights in Dec 2024

4/10 Poor

Carmen

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet and clean room. I recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a good location

Excellent hotel near central station. Room was large and well appointed. Staff were friendly and efficient from reception, restaurant and housekeeping. Hotel is on a busy road but there is no traffic noise. It is very central and we walked to most of the sites we wanted to visit. U Bahn station is directly outside hotel entrance. Liked everything about this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel near the main shopping area and a short walk from Central Station. The room was comfortable and had everything you need and breakfast was amazing. I can't wait to come back
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Stayed 1 night in Oct 2024