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IntercityHotel Hamburg Hauptbahnhof

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Daily buffet breakfast (EUR 20 per person)
Exterior
Lobby
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Place, Moenckebergstrasse
    ‪3 min walk‬
  • Place, Jungfernstieg
    ‪7 min walk‬
  • Place, Hamburg City Hall
    ‪9 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room

8.4 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(87 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Twin Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Apr 12 - Apr 13
Total with taxes and fees
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About the neighborhood

Hamburg

Located in Hamburg City Center, IntercityHotel Hamburg Hauptbahnhof is adjacent to Hamburger Kunsthalle and within a 5-minute walk of Inner Alster Lake. This 155-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Hamburger Kunsthalle - 2 min walk - 0.1 miles
  • Moenckebergstrasse - 3 min walk - 0.2 miles
  • Inner Alster Lake - 3 min walk - 0.2 miles
  • Jungfernstieg - 7 min walk - 0.4 miles
  • Hamburg City Hall - 9 min walk - 0.5 miles

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Hofbräu München im Hauptbahnhof - ‬4 min walk
  • ‪Espresso House - ‬3 min walk
  • ‪Gosch Sylt - ‬4 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Guests of IntercityHotel Hamburg Hauptbahnhof enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can expect free WiFi and 30-inch flat-screen TVs with digital channels. Beds sport down comforters and bathrooms offer hair dryers. Minibars, free newspapers, and safes are also available.

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ibis Hamburg Alster Centrum
  • Pet friendly
  • Free WiFi
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8.0 out of 10, Very Good, 885 reviews
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The price is $99
Apr 6 - Apr 7
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Art gallery
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is a free cancellation option available at IntercityHotel Hamburg Hauptbahnhof?

IntercityHotel Hamburg Hauptbahnhof offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at IntercityHotel Hamburg Hauptbahnhof?

As of Mar 16, 2026, prices found for a 1-night stay for 2 adults at IntercityHotel Hamburg Hauptbahnhof on Apr 5, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to IntercityHotel Hamburg Hauptbahnhof?

This hotel is situated in Hamburg City Center, just steps from Hamburger Kunsthalle and Inner Alster Lake, and within a short walk of Moenckebergstrasse. You'll also find Hamburg Cruise Center and Miniatur Wunderland within a short drive.

Is there parking available at IntercityHotel Hamburg Hauptbahnhof?

Yes, covered parking is offered for EUR 25 per day.

Does IntercityHotel Hamburg Hauptbahnhof have a casino?

No, IntercityHotel Hamburg Hauptbahnhof doesn't have a casino.

Will I find an indoor pool at IntercityHotel Hamburg Hauptbahnhof?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at IntercityHotel Hamburg Hauptbahnhof?

Couples staying at this hotel will appreciate amenities like a down comforter and a minibar as well as an art gallery.

Does IntercityHotel Hamburg Hauptbahnhof have a hot tub?

No, there isn't a spa tub at this hotel.

Does IntercityHotel Hamburg Hauptbahnhof have a restaurant with a breakfast menu?

IntercityHotel Hamburg Hauptbahnhof offers buffet breakfast on weekday mornings for a surcharge though there is no restaurant.

Will IntercityHotel Hamburg Hauptbahnhof allow pets to stay for free?

Although they can't stay for free, dogs are welcome at IntercityHotel Hamburg Hauptbahnhof for a fee of EUR 15 per pet, per night.

Does IntercityHotel Hamburg Hauptbahnhof have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to IntercityHotel Hamburg Hauptbahnhof?

The closest major airport to IntercityHotel Hamburg Hauptbahnhof is Hamburg Airport (HAM), which is 7 mi away (35 minutes by car).

Are there rooms with balconies at IntercityHotel Hamburg Hauptbahnhof?

No, there aren't any guestrooms at IntercityHotel Hamburg Hauptbahnhof that offer a balcony.

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 403 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, good and quiet room, helpfull staff
Stayed 2 nights in Dec 2025

8/10 Good

Ian Winther

Liked: Cleanliness, staff & service, amenities
Easy check-in procedure. Friendly and helpful staff and a very nice, clean and quiet room. Would have been nice if the room was equipped with a kettle and some instant coffee/tea for the evening, since the hotel's restaurant is only open for breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

masae

Liked: Cleanliness, staff & service
スタッフは丁寧でしたが部屋全体が暗かった
Stayed 1 night in Nov 2025

10/10 Excellent

Shingo

Liked: Cleanliness, staff & service, amenities
Sehr gut
Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room, but by Intercity Hotels standards, quite drab and feeling out of date. Room also poorly laid out with bathroom in the middle of the room rather than by the entrance, lots of wasted space. Also more lighting needed. Breakfast was unimpressive with far less choice and quality than I expect from this brand. All the same the hotel is clean and quiet. Convenient for the main station and the old town. Staff helpful.
Stayed 4 nights in Nov 2025

10/10 Excellent

Stig

Liked: Cleanliness, amenities
Supr
Stayed 3 nights in Oct 2025

6/10 Okay

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Broken shower head should have been noticed/reported by house keeping, but otherwise clean & convenient. Good wifi
Stayed 2 nights in Nov 2025

10/10 Excellent

ADRIAN

Stayed 1 night in Oct 2025

10/10 Excellent

BYUNGJIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Yoshifumi

Stayed 2 nights in Oct 2025

8/10 Good

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel og fint værelse. Trafikken kan ikke høres. Jeg kunne godt have brugt en el-kedel og kaffe/te på værelset. God udsigt fra tagterassen på 8. sal Jeg spiste ikke morgenmad på hotellet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Masayoshi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Another couple of pillows wouldn’t have gone amiss
Stayed 1 night in Sep 2025

8/10 Good

Tomasz

Stayed 1 night in Sep 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very convenient, just a short walk to the train station, restaurants, and museums. The staff were friendly and helpful, making the stay very pleasant. The only minor issue was a slow drain in the shower cabin, but it didn’t affect my overall experience. I enjoyed my time at the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ramnarain Karttikeya Jayant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super!! Check in and check out was super easy. Room was amazing! All in all had a really good stay.
Stayed 1 night in Sep 2025

6/10 Okay

Steffen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Der Raum hat einfach muffig gerochen. Furchtbar. Check-in hatvsixh nciht gut funktioniert.
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Karol jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

the hotel is placed fantastic that’s why I use it down a negative thing I have to say was that it seems like I was disturbing the receptionist when I arrived at 9 o’clock but it’s legal to have a bad day Nice breakfast And the room was clean and working, okay
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service. Lovely receptionists
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing + comfortable overnight stay in Hamburg

Very good location across the street from the Hauptbahnhof and close to the main shopping area. Easy access to the metro in order to visit other areas of Hamburg I.e St Pauli. The hotel is nicely decorated and well maintained. The room allocated was spacious, very clean and very comfortable. There was a fridge and a bottle of free water in the room. The breakfast provided was very good with hot and cold options available. All the staff I encountered were friendly and helpful. I would definitely consider the hotel again if I was revisiting Hamburg.
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamil Marwan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great place
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco Andres

Business traveler
Disliked: Room comfort

MANAGER IS BAD!

Desde el primer día en que llegué, solicité que por favor me dieron una habitación con una cama grande y no dos camas pequeñas, me tuvieron tres días, indicándome que me cambiarían a otra habitación, luego él nunca ocurrió hasta que yo consulté en recepción y me indican que la única cama que había tenido una vista que no era favorable versus la vista que ya tenía. Cabe recalcar que la atención entregada por el manager fue pésima, en todo momento estuvo a la defensiva y no fue nada empático con el trato hacia mi persona, también cabe destacar que cada vez que le hablaba en inglés, me corregía cada palabra que él consideraba que estaba mal pronunciado. Entendiendo que su manager debería estar a la altura de su cargo y no optar, por tener actitudes como las que tiene, considerando que al ser asiático debería ser mucho más empático con otras personas de otras nacionalidades, debido a que él probablemente sufrió o ha sufrido el mismo bullying
Stayed 4 nights in Aug 2025

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