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Hotel Hafen Hamburg

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Hafen Hamburg

Cocktail bar
Creator video - submitted by Pack&Travel
Sundeck
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Seewartenstr. 9, Hamburg, HH, 20459
  • Place, St. Pauli Piers
    ‪1 min walk‬
  • Place, Reeperbahn
    ‪7 min walk‬
  • Place, St. Michaelis Church
    ‪9 min walk‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

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About the neighborhood

Hamburg

Located in Hamburg-Mitte, Hotel Hafen Hamburg is adjacent to St. Pauli Piers and within a 10-minute walk of other popular attractions like Reeperbahn. This 380-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • St. Pauli Piers - 1 min walk - 0.1 miles
  • Reeperbahn - 7 min walk - 0.4 miles
  • St. Michaelis Church - 9 min walk - 0.5 miles
  • Fish Market - 12 min walk - 0.7 miles
  • Miniatur Wunderland - 18 min walk - 1.0 mile

Getting around

  • Landungsbrücken Station - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Blockbräu - ‬3 min walk
  • ‪Hard Rock Cafe Hamburg - ‬3 min walk
  • ‪BrewDog St. Pauli - ‬5 min walk
  • ‪Nomi - ‬5 min walk
  • ‪Mojo Club - ‬4 min walk

About this property

Hotel Hafen Hamburg

Guests of Hotel Hafen Hamburg enjoy free WiFi in public areas, meeting rooms, and a terrace. Self parking is available for EUR 25 per day. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a reception hall, and a vending machine.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 for adults and EUR 13.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar
  • Willi's Bierstube

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 5 2026 to May 17 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per day
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 13.50 for children
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Frequently asked questions

What is there to do near Hotel Hafen Hamburg?

This hotel is situated in Hamburg-Mitte within a 10-minute walk of St. Pauli Piers and Reeperbahn. You'll also find Elbe Philharmonic Hall and Miniatur Wunderland within a short drive.

How much does it cost to stay at Hotel Hafen Hamburg?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Hafen Hamburg on Apr 5, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Hafen Hamburg?

Yes, covered parking is offered for EUR 25 per day.

Does Hotel Hafen Hamburg feature a casino?

No, Hotel Hafen Hamburg doesn't have a casino.

Is there an indoor pool at Hotel Hafen Hamburg?

No, there is no indoor pool at this hotel.

Is Hotel Hafen Hamburg good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as 2 bars.

Are there hot tubs at Hotel Hafen Hamburg?

No, there isn't a spa tub at this hotel.

Does Hotel Hafen Hamburg have a restaurant that serves breakfast?

Yes, Hotel Hafen Hamburg serves buffet breakfast for a surcharge each morning at Restaurant Port.

Does Hotel Hafen Hamburg allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Hafen Hamburg for a fee of EUR 30 per pet, per day.

Does Hotel Hafen Hamburg have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Hafen Hamburg?

The closest major airport to Hotel Hafen Hamburg is Hamburg Airport (HAM), which is 7.3 mi away (16 minutes by car).

Are there rooms with balconies at Hotel Hafen Hamburg?

No, at Hotel Hafen Hamburg, there aren't any guestrooms that list a balcony.

Hotel Hafen Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Walter

Liked: Cleanliness, staff & service
The room was clean and orderly in a nice quiet neighborhood.
Stayed 4 nights in Oct 2025

2/10 Terrible

Parteek Singh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and dinner area was a bit pricy, decided to eat at the Melt cafe down the street for breakfast (highly recommend)! Overall the stay was nice and centrally located.
Stayed 2 nights in Sep 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hafen by the port

The position is fantastic and the restaurant is very good. Rooms are comfy and the shower was excellent complete with towel warmer. Small fridge in the room was appreciated but there was nowhere to make a cuppa, either in the room or a communal area. We were there for the Parade of Cruisers. Excellent weekend.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Stayed 2 nights in Sep 2025

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025

6/10 Okay

JULIE

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(ENG) I have stayed here twice passing through the city and both times found it the ideal location. Immediate access to the Landungsbrucken train station and a short walk to many incredible restaurants set the stage for any length of stay in Hamburg.
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sewar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sébastien

Stayed 6 nights in Jun 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient location for us - hotel very comfortable except the night was extremely hot and air con not really that good.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
Stayed 2 nights in May 2025

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was excellent and is in a fantastic location. The rooms are well appointed and clean. The staff professional and helpful. It has great bar and restaurant facilities which are resonably priced. My only criticism is over the cost of the parking facilities. Its underground public parking, but the hotel has elevators directly down there. Given this and the cost of the rooms at the Hafen, I would have liked to see the parking subsidised and not just full public cost (around €30 per day).
Stayed 3 nights in May 2025

8/10 Good

Frederick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from our premium room. Breakfast way overpriced at 27€ per person. Hotel layout confusing, 3 separate buildings with the only common connection was a parking lot. No common hallway. Our room number was 40502. It took us two attempt’s to find the right elevator. Nice view from rooftop bar but to small and limited menu.
Stayed 1 night in May 2025

10/10 Excellent

Stafford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and excellent value.

No complaints from my instructor who thoroughly enjoyed his stay. We will return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joe

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Vivien

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Abdulraof, Much

Business traveler
Liked: Cleanliness, staff & service
My flight to Hamburg was late and that was not my fault so I had arrived to the Hotel at 23:00pm and the restaurant was closed and there was no for served at the Bar plus no Room Service .....
Stayed 1 night in Nov 2024

10/10 Excellent

TH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually wanted to stay i the.old wing.. Next time
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Stayed 1 night in Nov 2024

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