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Best Western Hotel Schmoeker-Hof

Hotel in Norderstedt with a restaurant and a bar

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Photo gallery for Best Western Hotel Schmoeker-Hof

Family Room, 1 King Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
Exterior
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
Oststrasse 18, Norderstedt, SH, 22844
  • Hagenbeck Zoo
    ‪20 min drive‬
  • Volksparkstadion
    ‪22 min drive‬
  • Reeperbahn
    ‪28 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

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Room options

Comfort Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Twin Beds (with Sofabed)

  • Sleeps 4
  • 2 Twin Beds

Comfort Room, 2 Twin Beds (with sleep chair)

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing

Standard Room, 1 Twin Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Norderstedt

Best Western Hotel Schmoeker-Hof is located 2.9 mi (4.7 km) from Kulturwerk Norderstedt City Museum and within a 10-minute drive of ARRIBA Erlebnisbad. This 122-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • ARRIBA Erlebnisbad - 7 min drive - 3.4 miles
  • Hagenbeck Zoo - 20 min drive - 13.1 miles
  • Volksparkstadion - 22 min drive - 13.9 miles
  • Reeperbahn - 28 min drive - 16.5 miles
  • Miniatur Wunderland - 30 min drive - 14.7 miles

Getting around

  • Norderstedt Quickborner Street Station - 5 min drive
  • Ochsenzoll U-Bahn - 6 min drive
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Restaurant Mongolei - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Flame - ‬4 min drive
  • ‪Schweinske Norderstedt - ‬4 min drive
  • ‪Moments Shisha Lounge & Cocktail - ‬4 min drive

About this property

Best Western Hotel Schmoeker-Hof

Hotel in Norderstedt with a restaurant and a bar
Guests of Best Western Hotel Schmoeker-Hof enjoy access to free WiFi in public areas, meeting rooms, and conference space. Self parking is offered for EUR 10.00 per night. The front desk has multilingual staff that can help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Electric kettles, free newspapers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ropes course

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 17.00 for adults and EUR 8.5 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20.00 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western Hotel Schmoeker-Hof
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Schmoeker-Hof
Schmoeker-Hof
Best Western Norderstedt
Best Western Schmoeker Hof
Norderstedt Best Western
Best Western Schmoeker-Hof Norderstedt
Best Schmoeker Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel Norderstedt

Frequently asked questions

What can I see around Best Western Hotel Schmoeker-Hof?

This hotel is located in Norderstedt, close to Kulturwerk Norderstedt City Museum, ARRIBA Erlebnisbad, and Alstertal Shopping Centre. You'll also find Duvenstedter Brook Nature Reserve nearby.

How much does it cost to stay at Best Western Hotel Schmoeker-Hof?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Schmoeker-Hof on Jun 29, 2025 start from $93.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Hotel Schmoeker-Hof?

Yes, parking is offered for EUR 10.00 per night.

Does Best Western Hotel Schmoeker-Hof include a casino on the premises?

No, Best Western Hotel Schmoeker-Hof doesn't have a casino.

Will I find an indoor pool at Best Western Hotel Schmoeker-Hof?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Hotel Schmoeker-Hof?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Best Western Hotel Schmoeker-Hof?

No, there isn't a spa tub at this hotel.

Does Best Western Hotel Schmoeker-Hof have a restaurant that serves breakfast?

Yes, Best Western Hotel Schmoeker-Hof serves buffet breakfast each morning for a surcharge from its restaurant.

Will Best Western Hotel Schmoeker-Hof allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Hotel Schmoeker-Hof for a fee of EUR 20.00 per pet, per night. The property also provides food and water bowls.

Does Best Western Hotel Schmoeker-Hof have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Best Western Hotel Schmoeker-Hof?

The closest major airport to Best Western Hotel Schmoeker-Hof is Hamburg Airport (HAM), which is 8.4 mi away (22 minutes by car). Another top airport is Lübeck (LBC), which is around 28.3 mi away.

Are there rooms with balconies that I can book at Best Western Hotel Schmoeker-Hof?

No, there aren't any guestrooms with balconies at Best Western Hotel Schmoeker-Hof.

Best Western Hotel Schmoeker-Hof Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 156 out of 502 reviews
Rating 8 - Good. 222 out of 502 reviews
Rating 6 - Okay. 76 out of 502 reviews
Rating 4 - Poor. 31 out of 502 reviews
Rating 2 - Terrible. 17 out of 502 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Moumen

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff customer service oriented, the room very spacious and the breakfast was fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Cassy

Traveled with family
Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again:

I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

6/10 Okay

Maryam

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

8/10 Good

Hans

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay, Not as website photos

The photos on the site are misleading, the room i was given 'standard queen' was tiny and nothing like the photos shown for that room grade, even tho the room was booked as a single person I would have thought the room would have been provided with a double quilt, instead I was greeted with a single pillow and a single quilt placed on top of the bed. Think dust found on top and behind the TV, also HDMI connections didn't work so was unable to use the TV as a screen for my laptop. There is only one English speaking channel, showing only stocks and shares 24/7 so be warned international channels doesn't cover British/USA channels. The bathroom is so small you are unable to enter the bathroom and close the door to use the bathroom without having to enter the shower. I was only staying 2 nights so didn't see the point in complaining. Don't be fooled by the photos of the sauna, it doesn't exist in the hotel anymore. Pictures must have been taken a while ago, the hotel seems tired, in need of a revamp, plaster fallen off the wall in places, Food was ok for the breakfast tho again doesn't look as good as the photos implied. Certainly won't
Stayed 2 nights in Sep 2021

6/10 Okay

Bjorn

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Aleksander

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Nigel, Hanbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and modern. Great choice of breakfast. Polite staff - and speak great English. Car park looks a little limited in size but there was a space for me both times I visited. Would definitely visit again.
Stayed 1 night in Feb 2020

8/10 Good

Jean Philippe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meeting expectations for a business trip

Comfortable bed, good shower and nice breakfast choice. What else to start a working day when staying in an Hotel ?
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Tron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel clean. Was hot with no AC. The staff provided fans.
Stayed 1 night in Aug 2019

6/10 Okay

Stephen

Business traveler

careful of parking lane and barrier!

one night stay. Reasonable condition but not so cheap and €7 to park car is a bit expensive. Also, parking lane is VERY tight and barrier failed to lift at top of steep slope. This made things difficult!
Stayed 1 night in Jul 2019

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smokerhof Hotel

Great for business - clean comfortable with good service, WiFi and restaurant facilities
Stayed 2 nights in Jun 2019