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ARCOTEL Rubin Hamburg

4.5 star property
Pet-friendly hotel with a bar connected to the convention center in Hamburg

Choose dates to view prices

Photo gallery for ARCOTEL Rubin Hamburg

Superior Room | In-room safe, desk, blackout drapes, soundproofing
Exterior
Spa
Lobby
Daily buffet breakfast (EUR 24 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Steindamm 63, Hamburg, HH, 20099
  • Place, Alster Lakes
    ‪8 min walk‬
  • Place, Hamburger Kunsthalle
    ‪10 min walk‬
  • Place, Moenckebergstrasse
    ‪11 min walk‬
  • Airport, Hamburg (HAM)
    ‪21 min drive‬

Room options

View all photos for Comfort Room

Comfort Room | In-room safe, desk, blackout drapes, soundproofing

Comfort Room

9.2 out of 10
Wonderful
(38 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, soundproofing

Superior Room

8.8 out of 10
Excellent
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Hamburg

Located in Hamburg-Mitte, ARCOTEL Rubin Hamburg is a leisurely stroll from sights such as Moenckebergstrasse and Alster Lakes. This 217-room, 4.5-star hotel has a bar/lounge, free in-room WiFi, and a 24-hour business center. It's connected to the convention center in central Hamburg and also close to Miniatur Wunderland and Hamburg Cruise Center.

What's nearby

  • Alster Lakes - 8 min walk - 0.5 miles
  • Hamburger Kunsthalle - 10 min walk - 0.6 miles
  • Moenckebergstrasse - 11 min walk - 0.6 miles
  • Inner Alster Lake - 13 min walk - 0.7 miles
  • Hamburg City Hall - 3 min drive - 1.1 miles

Getting around

  • Lohmuhlenstrasse U-Bahn - 4 min walk
  • Hamburg Central Station - 10 min walk
  • Hamburg Airport (HAM) - 32 min drive

Restaurants

  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪Singh - ‬3 min walk
  • ‪Saray Köz Restaurant - ‬3 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬2 min walk
  • ‪Dragon Sauna - ‬5 min walk

About this property

ARCOTEL Rubin Hamburg

Pet-friendly hotel with a bar connected to the convention center in Hamburg
Guests of ARCOTEL Rubin Hamburg enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is available for EUR 24 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, laundry facilities, and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Electric kettles, hair dryers, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 24 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,854 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 24 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Rubin
ARCOTEL Rubin Hamburg
ARCOTEL Rubin Hotel
ARCOTEL Rubin Hotel Hamburg
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hamburg
ARCOTEL Rubin Hamburg Hotel Hamburg

Frequently asked questions

Is free cancellation available at ARCOTEL Rubin Hamburg?

ARCOTEL Rubin Hamburg provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of ARCOTEL Rubin Hamburg?

This hotel is situated in Hamburg-Mitte within a short 10-minute walk of Moenckebergstrasse and also 17 minutes on foot from Inner Alster Lake. You'll also find Hamburg Cruise Center and Miniatur Wunderland within a short drive.

Will I be able to park at ARCOTEL Rubin Hamburg?

Yes, parking is offered for EUR 24 per night.

Does ARCOTEL Rubin Hamburg have a casino at the property?

No, ARCOTEL Rubin Hamburg doesn't have a casino.

Will I find an indoor pool at ARCOTEL Rubin Hamburg?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at ARCOTEL Rubin Hamburg?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and city views.

Does ARCOTEL Rubin Hamburg have a hot tub?

No, this hotel doesn't have a spa tub.

Does ARCOTEL Rubin Hamburg have a restaurant with a breakfast menu?

Yes, ARCOTEL Rubin Hamburg serves buffet breakfast each morning for a surcharge from its cafe.

Will ARCOTEL Rubin Hamburg allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at ARCOTEL Rubin Hamburg for a fee of EUR 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at ARCOTEL Rubin Hamburg?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from ARCOTEL Rubin Hamburg?

The closest major airport to ARCOTEL Rubin Hamburg is Hamburg Airport (HAM), which is 6.8 mi away (32 minutes by car).

Are there rooms with balconies at ARCOTEL Rubin Hamburg?

No, there aren't any guestrooms with balconies at ARCOTEL Rubin Hamburg.

ARCOTEL Rubin Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 433 out of 1000 reviews
Rating 8 - Good. 431 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hawar Esmail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Helle, Orcutt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to transit. Staff very friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Marko

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Basic stay

The room is clean, not far from the train station. But it is quite basic, maybe too basic for the price. Breakfast is usually expensive in Germany and I think a good breakfast can be found for much less outside the hotel. We were not told at the reception that the room cleaning had to be ordered so we were left without it. The street from the station to the hotel is quite scary so I recommend caution.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. The staff was kind and helpful. The location was great. The room was well-maintained.
Stayed 3 nights in Aug 2025

8/10 Good

Mourad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay. Quiet and clean hotel. Excellent breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lovely large room and bathroom. Good service.
Stayed 1 night in Jun 2025

10/10 Excellent

Vaidas, Vilnius

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been only 1 night. Really friendly staff. Quick checkin and checkout. Twin beds a bit larger and confortable, nice rooms.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Stian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, area around the hotel is not the best but not terrible.
Stayed 1 night in Jul 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Walter

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Haythem

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room great breakfast,
Stayed 5 nights in Sep 2023

8/10 Good

Andonios

Stayed 3 nights in Aug 2023

8/10 Good

KYRIAKOS

Liked: Cleanliness, staff & service, property conditions & facilities
the people at the reception were friendly and ready to help. Although the area is dirty and with strange people around especially during night. The hotel was safe but the area is not so good
Stayed 6 nights in Jul 2023

10/10 Excellent

Elizabeth

Stayed 4 nights in Jun 2023

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent. Hotel clean. Breakfast excellent
Stayed 3 nights in May 2023

10/10 Excellent

Davida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Haress Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration
Stayed 1 night in Jan 2023

10/10 Excellent

Hamid, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, clean, and located a short walk to a street with many good restaurants and from the Central Station in Hamburg. Also a short walk to a beautiful lake and we enjoyed our evening walks around the lake. Staff are friendly and upgraded us to a nice room with views when we told them we are not happy with the room we were given at the check-in. Breakfasts are really great and offer variety of foods. I highly recommend this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Sujoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay in Hamburg !!

Nice hotel close to underground, only one stop from main station. Well organised, has everything in the room that you need. Pleasant stay. Lot of Turkish eateries around.
Stayed 2 nights in Aug 2022

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