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Shangri-La Hambantota

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Hambantota

Poolside bar
Lobby
Rainfall showerhead, designer toiletries, hair dryer, bathrobes
3 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, 2 poolside bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Sittrakala Estate, Chithragala, Ambalantota, Hambantota, 82100
  • Shangri-La's Golf and Country Club
    ‪1 min walk‬
  • Birds Park
    ‪18 min drive‬
  • Hambantota Beach
    ‪19 min drive‬

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Room options

View all photos for Deluxe Twin Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

  • 517 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds (Ocean)

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

Premier Room, 2 Twin Beds (Ocean)

  • 517 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed (Ocean)

1 bedroom, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed (Ocean)

9.0 out of 10
Wonderful
(4 reviews)
  • 517 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (Ocean)

1 bedroom, premium bedding, minibar, in-room safe

Premier Suite, 1 King Bed (Ocean)

  • 1033 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hambantota

Shangri-La Hambantota places you next to Shangri-La's Golf and Country Club and within a 15-minute drive of Dry Zone Botanical Garden. This 274-room, 5-star resort has 3 outdoor pools along with a golf course and a full-service spa.
View more Resorts in HambantotaOpens in a new window

What's nearby

  • Shangri-La's Golf and Country Club - 1 min walk - 0.1 miles
  • Birds Park - 18 min drive - 11.1 miles
  • Hambantota Beach - 19 min drive - 9.7 miles
  • Parewella Natural Swimming Area - 49 min drive - 26.7 miles
  • Tangalle Beach - 50 min drive - 24.0 miles

Restaurants

  • ‪Ulpatha Clubhouse & Bar - ‬5 min walk
  • ‪Bojunhala - ‬1 min walk
  • ‪Gimanhala Lounge - ‬1 min walk
  • ‪නෝනගම Village - ‬11 min drive
  • ‪Pela Restaurant - ‬15 min walk

About this property

Shangri-La Hambantota

Luxury resort on the beach, with 3 outdoor pools
Shangri-La Hambantota features a golf course, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 100 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, sitting areas, and minibars are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a 24-hour health club and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI, The Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, French, German, Hindi, Malay, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Bojun Hala
  • Sera

Things to do

  • 18-hole golf course
  • 24-hour health club
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Hiking/biking trails
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 200.00
  • New Year's Eve (December 31) Gala Dinner per child: USD 100.00 (from 6 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Shangri Hambantota Resort
Shangri Hambantota
Shangri-La's Hambantota Golf Resort
Shangri-La's Golf Resort
Shangri-La's Hambantota Golf
Shangri-La's Golf
Shangri La Hambantota Resort Spa
Shangri La Hambantota Resort
Shangri La's Hambantota
Shangri-La Hambantota Resort
Shangri-La Hambantota Hambantota
Shangri-La Hambantota Resort Hambantota
Shangri La's Hambantota Golf Resort Spa

Frequently asked questions

Is free cancellation available at Shangri-La Hambantota?

Shangri-La Hambantota provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Hambantota?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Hambantota on Jul 16, 2025 start from $129.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Shangri-La Hambantota?

This resort is located in Hambantota, just steps from Shangri-La's Golf and Country Club. Dry Zone Botanical Garden is also within a driving distance of 4.4 mi.

Is parking available on site at Shangri-La Hambantota?

Yes, valet parking and self parking are offered for free at the resort. Electric car charging and bicycle parking are also available.

Is there a spa at Shangri-La Hambantota?

CHI, The Spa is the resort's spa and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does Shangri-La Hambantota include a casino on the premises?

No, Shangri-La Hambantota doesn't have a casino.

Will I find an indoor pool at Shangri-La Hambantota?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Shangri-La Hambantota a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and a restaurant with al fresco dining.

Does Shangri-La Hambantota have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Shangri-La Hambantota feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Hambantota has 3 restaurants, and serves an English breakfast each morning for a surcharge.

Will Shangri-La Hambantota allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Hambantota.

Are there connecting rooms at Shangri-La Hambantota?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Can I book a room with a balcony at Shangri-La Hambantota?

Yes, every guestroom at Shangri-La Hambantota comes with a furnished balcony with some featuring ocean or garden views.

Does Shangri-La Hambantota offer wedding services?

Take advantage of the wedding venue at Shangri-La Hambantota if you plan to say "I do" during your trip.

Shangri-La Hambantota Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 98 reviews
Rating 8 - Good. 24 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 6 out of 98 reviews
Rating 2 - Terrible. 3 out of 98 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Prasadini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, staff members very attentive, delicious food, beautiful resort
Stayed 2 nights in Aug 2024

10/10 Excellent

Prasanga

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is transportation
Stayed 1 night in Jul 2024

6/10 Okay

Iliana

Traveled with family
Liked: Cleanliness, room comfort

Ok for families but dated

The hotel is good, but seems as old as if you traveled in time. And the staff is really slow.
Stayed 1 night in Apr 2024

10/10 Excellent

Mohamad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great service. Amazing place to chill
Stayed 1 night in Jul 2024

4/10 Poor

Iliana

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Back to the 90s

It seems that since it first open, no investment has gone into the hotel. Old facilities, very slow service with just a few good service guys trying their best. 70% of them go in circles. It can take an hour to get drinks and pizza. We played golf, tho the caddies try their best, the equipment for rental is incomplete and old. No shop… really poor vision of what this business could do.
Stayed 2 nights in Apr 2024

8/10 Good

Mafooza

Liked: Cleanliness, amenities, property conditions & facilities
Overall we loved all facilities in and around the hotel. Its absolutely amazing. We look for to stay in Shangrila Hambantota during our next vacation in Sri Lankan
Stayed 1 night in Feb 2024

8/10 Good

Mariam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had to wait for an hour for our room to be ready even though we arrived on time and pre-booked months before. There was no compensation offered either for the inconvenience. The rooms are quite far from the elevators so there was a lot of walking involved just to get anywhere. Apart from that, the hotel was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Maduka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Mikhail

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big and nice facility similar to 5-star hotels in Turkey. Food is quite nice. Area around the hotel is also big and nice. There is nowhere to go other than the hotel area and there is really nothing to do if the weather is not good - no leisure is organized for the hotel guests except for 12.00pm aerobics once a day. Prepare for a one-week waiting like to the spa, they only have 2 massage girls and 1 ayurveda specialist for a huge facility. Ocean is not good for swimming. Sunbathing beds/decks are few and occupied by some guests in the morning and abandoned till the come to enjoy the pool around noon time, so prepare to fight for those to get a space by the pool. Staff is friendly but many of them do not understand English very well or may be there is some other reason, but getting things done - should it be a cup of coffee or getting your laundry bag back to the room can take 5 times more times and efforts than you originally planned. Really this hotel is overestimated and except for a fancy facility and good food, it is the most boring place on Earth.
Stayed 4 nights in Dec 2023

8/10 Good

Christi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with good staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who looked after our 18 month old daughter well. Clean and well maintained hotel with links to all main attractions and special services such as helicopter rides.
Stayed 2 nights in Apr 2022

10/10 Excellent

Nesha

Stayed 7 nights in Mar 2022

2/10 Terrible

MELVYN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like many things from China, appearances can be deceiving. Rooms and the hotel grounds may look 5 star but there are so many things such as quality of service, food, drink and the calibre of staff is distinctly low grade that degrade this place to 2 stars. You are treated as a customer, not a guest. When you enter the hotel grounds you are interrogated and your vehicle is searched by security dogs at the top of the access road to the hotel. There is no valet parking and several more facilities have been removed 'due to covid'. After a 3.5-4 hour drive from the airport you will sweat like pig in the entrance hall as the fans are switched off while you wait for a long time to be checked in. There is no air conditioning in this area. When we enquired as to why there is a delay in check in we were ushered away from the queue without explanation by a rude staff member who struggled to speak english! At check in the staff tried charging me for my hotel stay even though I had paid for it on Expedia 1.5 months earlier and they refused my request to settle bills on checkout. They instead insisted I pay a unexpected surcharge of Rs.30000 (nearly £120) at check in to cover potential extras like room service. Which is utter rubbish. The staff have a poor understanding of English, messed up and delayed our order. The prices are extortionate. Before check out a letter was sent to my room explaining the hotel IT system is unreliable and that they would prefer if I settle any bills the nig
Stayed 2 nights in Feb 2022

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in sri lanka

I’ve never did any review before, but this hotel made me do one. I booked for two nights for my honeymoon trip in shangri-la Hambantota because it looked amazing in the pictures. I sent them an email informing them that we want something special since we are honeymooners. First when we arrived, the lobby and rooms looked so old although the hotel is 3 years old. What we disliked the most is that everything is paid on the property(any activity) even we asked for golf car tour to see the hotel around since it is huge, they asked for money. The only “special” thing they did for us is throwing some flowers on our bed as “honeymoon decoration”. Their food is below average. The cherry on top was a lizard on the bed before sleep and we couldn’t sleep comfortably. At 8:00 am the cleaning person knocked on the door many times and entered while we were still asleep. I woke up at 8:30 called another hotel and checked out directly. They did nothing about it they were only waiting me to settle the 4$ remaining from the balance😂. Never visit this hotel it is the worst..
Stayed 2 nights in Nov 2021

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Great food! Great people!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Lovely hotel but I had cash stolen from my room

I enjoyed my stay a lot in this hotel during the Covid-19 lockdown BUT I had $900 stolen from my purse during the stay. The hotel did carry out an investigation but hey couldn't find the culprit. I would recommend keeping your valuable extra safe when staying in this hotel. This is not what I expected in a 5* hotel but I was a lone female traveller staying in a very empty hotel (less than 10% occupancy) and didn't realise that I would possibly be more susceptible to these types of crimes. Overall the restaurants, rooms and pools are very nice. The downsides are that sea is not suitable for swimming in and the airport is about 4-5 hours drive away.
Stayed 3 nights in Mar 2020

6/10 Okay

Yoko

Liked: Cleanliness, room comfort

Shangri-La Twilight

For a resort of the caliber of Shangri-La the service was more like a business hotel where you have to carry your language into the hotel and where the attendant left you after a lift without coming to the room to explain everything. The food was no where near the status of other hotels in the same category. The concierge was not very inclined to help.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service- very accommodating. Beautiful beach and pools.
Stayed 4 nights in Mar 2020

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amzing stay at Shangri-La Hambantota resort.
Stayed 3 nights in Feb 2020

8/10 Good

C N

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a great family stay, but very expensive

Travelled with my family, including parents and four year old daughter. Check-in service was excellent. I really appreciated their extra effort to find two rooms next to each other. My daughter loved the pool, water slides and separate kids buffet. The in resort prices are very, very high. I would only come again or recommend to family and friends if they are on a generously priced full-board package.
Stayed 4 nights in Jan 2020

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely stay and enjoyed the free activities they offer during the day. We played golf and it was a nice course.
Stayed 3 nights in Jan 2020

10/10 Excellent

Al, Jeddah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This by far is the best resort in Sri Lanka, we just spent 5 days with 2 small children and enjoyed every minute of it. From the food, to the activities, kids centre to the Spa everything was amazing. This our second time at the resort and once again Jeevon from check in staff was amazing and is now a member of our family. He helped us with everything and was always calling and checking on what we required. There really is not enough ways i can express our gratitude to every one there. They have an amazing property with so much todo that you could literally spent a week and never leave. Yalla national park is near and it is the best Safari we had ever been on. We are able to see all the animals in their natural environment. Don't miss out on a Golf cart tour of the property as you will be able to see many animals.
Stayed 4 nights in Jan 2020

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fabulous!

Love, love, love the hotel. My room was gorgeous, spacious and a lovely balcony overlooking the pool and beach. I ordered room service lots, it was super. The breakfast buffet is fabulous too. The staff gave personalised service and were excellent. The hotel has thought of everything, even mosquito coils for the balcony. Spa Ceylon, a wonderful Sri Lankan brand, has jasmine and coconut fragrance just for this hotel. OMGosh. It’s gorgeous! Two people deserve mention. The F and B manager, whose name sadly I can’t recall. He made a point of speaking to me each day, he was so attentive. Sameera Weerathunga from housekeeping. I left my wedding and engagement rings in the safe, when I checked out. He worked so hard to get these to me, I was able to collect them at the Shangri-La booth at Colombo airport. What a superstar! I really hope I can return to this hotel in the future.
What a view from the room!
Peacock almost camouflaged by the hotel towels!
Hotel life guards, watching guests in the sea! They were such lovely lifeguards.
Hotel little gift for new year. What a nice surprise.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Beautiful property, excellent golf course, great location. Staffs need a lot of basic trainings and most of all confidence in what they do and empowerment (perhaps senior leadership need be more hands on). No senior team members to be seen anywhere at the property during our stay apart from the Chef - Ashok. Incredibly talented gentleman. F&B service very poor (except the club house), massive room for improvement for food offerings as well. Loads of plastic debris at the beach.
Stayed 3 nights in Dec 2019

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort and facilities. Staff were also really friendly and helpful.
Stayed 3 nights in Nov 2019