Hotels in Hali Ela

"Nice spacey room but small shower No hand towels only bath towel each Quiet AC Slippery floor"

"I wanted to love this hotel, I really did. It has a great location with amazing view. I’m going to preface this review by saying that the hotel manager/reception manager was AWESOME and went above and beyond to help us and make us welcome. She is the only reason this gets an “ok” rather than a terrible. The breakfast service was shocking. We sat for 40 mins. After ordering a simple breakfast with tea/coffee and juice/water, we sat though a comedy of errors where nothing was right. My coffee arrived after 10 mins along with a fruit plate I said specifically I didn’t want. A bowl of eight slices of stale bread pretending to be toast arrived. 15 mins after this my mum’s tea turned up without a lid on the pot and no milk. We sat for another 20 mins watching the assistant potter around and move dirty plates about, with no signs of breakfast arriving. We gave up after 45 mins, and went to check out. As we left the hotel, the breakfast we ordered had still not been made, and there was no sign of the water and juice on the table either. For a hotel that has been open just months, it’s fraying at the edges, much like the towels we were given, that were frayed, musty and stained. The room wasn’t tidied either, so the towels we had purposely left in the “please replace” position remained for us. We weren’t allowed to leave until our room had been “inspected”. I’m not sure what we were going to do to a room, but that was insulting after the experience we had here. "

"Every aspect of this hotel can be improved. First the Pro - the Hotel was Grand and impressive from outside. Breakfast was good and had variety. The Indian restaurant in a seperate building from the hotel had incredible food. The outside grounds were well designed. Cons - The staff were very upper lip and lacked English speaking skills. The rooms need major modernization and lacked simple Phone charging USB ports. The sinks drained very very slow. The plumbing needs upgrading. The Shower Tub needs a Glass enclosure instead of the flimsy curtain that blows open and wets the outside area. The electric fireplace was noisy and had an ancient look. The property had a British feeling but lacked warmth and was ancient in appearance. "