Haines Independent

"Comfortable, clean room. Quiet street and town. Breakfast provided nutrition, but not much more "

"Christine was WONDERFUL! She helped us store our bags before our rooms were ready and was so friendly. The next morning the woman working the desk was an absolute nightmare. She was so rude and made us feel shameful that we didn’t pre-book a taxi. She didn’t stop at just one insult-she just kept them coming. As a person who manages a team in the hospitality industry I would be so embarrassed if any of my staff ever treated a guest with such disrespect. "

"I stayed here the night before I caught the ferry and it was fantastically comfortable. The only issue that I had, and it was very minor, was finding the check-in instructions, but it was no trouble - another guest showed me the way. Well, there was a second issue. The driveway is very steep with some very sharp turns. I had everything I owned in the back of my pickup, so with the added weight, it was problematic for me to maneuver the driveway. If I'd known, I would have parked on the road and walked up, found my room, planned my route, and then driven in. If the weather had been different, it would have been a problem. All of that said, I loved it and I would absolutely both recommend it and stay there again. "