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Sheraton Hai Phong

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Hai Phong

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Photo gallery for Sheraton Hai Phong

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Presidential Suite, 1 Double Bed (View) | Living room | LCD TV
Lobby
Lobby
Executive Suite, 1 King Bed | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Vinhomes Imperia Urban Area, Ha Noi Str, Thuong Ly Ward, Hong Bang District, Hai Phong, 180000
  • Place, Hai Phong Museum
    ‪6 min drive‬
  • Place, Queen of the Rosary Cathedral
    ‪6 min drive‬
  • Place, Hai Phong Opera House
    ‪6 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Double Bed (View)

Presidential Suite, 1 Double Bed (View) | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 Double Bed (View)

  • 3229 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

About the neighborhood

Hai Phong

Located in Hồng Bàng, Sheraton Hai Phong is 16.8 mi (27.1 km) from Do Son Beach. This 5-star hotel has 362 rooms and welcomes guests with 2 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Hai Phong, and a short drive from Tam Bac Lake and Hai Phong Museum.

What's nearby

  • Tam Bac Lake - 18 min walk - 1.0 mile
  • Du Hang Pagoda - 5 min drive - 1.6 miles
  • Hai Phong Museum - 6 min drive - 1.6 miles
  • Queen of the Rosary Cathedral - 6 min drive - 1.6 miles
  • Hai Phong Opera House - 6 min drive - 1.9 miles

Getting around

  • Hai Phong Train Station - 10 min drive
  • Haiphong (HPH-Cat Bi) - 22 min drive

Restaurants

  • ‪T-Pub - Craft Beer Station - ‬4 min walk
  • ‪The Sheraton Club - ‬3 min walk
  • ‪Harbour Restaurant - ‬3 min walk
  • ‪Cà phê cốt dừa - ‬4 min drive
  • ‪Sunset Beer Resfaurant - ‬9 min walk

About this property

Sheraton Hai Phong

Luxury hotel with 2 restaurants connected to a shopping center in Hai Phong
At Sheraton Hai Phong, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for VND 2079000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 396,900 for adults and VND 396,900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aqua Bar
  • Harbor
  • Lobby Cafe
  • Yi Ling Ling

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 9,741 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (40 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Extra beds are available only for children 4-11 years old.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 1270500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 396900 for adults and VND 396900 for children
  • Airport shuttle fee: VND 2079000 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: VND 2079000 (roundtrip)
  • Rollaway bed fee: VND 1270500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Vinpearl Hotel Imperia
Vinpearl Imperia Hai Phong
Vinpearl Imperia
Sheraton Hai Phong Hotel
Sheraton Hai Phong Hai Phong
Vinpearl Hotel Imperia Hai Phong
Sheraton Hai Phong Hotel Hai Phong

Frequently asked questions

Is free cancellation available at Sheraton Hai Phong?

Sheraton Hai Phong offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Hai Phong?

As of Dec 25, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hai Phong on Jan 3, 2026 start from $68.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sheraton Hai Phong?

This hotel is situated in Hồng Bàng, close to Hai Phong Opera House, Hai Phong Museum, and Du Hang Pagoda. You'll also find Lach Tray Stadium and Aeon mall lê chân hải phòng within a short drive.

Is there parking available at Sheraton Hai Phong?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Sheraton Hai Phong?

There is a full-service spa available for guests to enjoy and services include massages.

Does Sheraton Hai Phong include a casino on the premises?

No, Sheraton Hai Phong doesn't have a casino.

Is there an indoor pool at Sheraton Hai Phong?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sheraton Hai Phong?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Sheraton Hai Phong?

Yes, this hotel has a spa tub.

Does Sheraton Hai Phong have a restaurant with a breakfast menu?

Yes, Sheraton Hai Phong has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Hai Phong allow pets to stay for free?

No, pets and service animals aren't allowed at Sheraton Hai Phong.

Are there connecting rooms at Sheraton Hai Phong?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sheraton Hai Phong?

The closest major airport to Sheraton Hai Phong is Haiphong (HPH-Cat Bi), which is 5.7 mi away (22 minutes by car).

Are there rooms with balconies at Sheraton Hai Phong?

No, at Sheraton Hai Phong, there aren't any guestrooms that list a balcony.

Does Sheraton Hai Phong offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Hai Phong.

Sheraton Hai Phong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 263 reviews
Rating 8 - Good. 57 out of 263 reviews
Rating 6 - Okay. 16 out of 263 reviews
Rating 4 - Poor. 7 out of 263 reviews
Rating 2 - Terrible. 7 out of 263 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Seong won

Stayed 2 nights in Sep 2025

10/10 Excellent

Ung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Jack, Collins

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Great staff. Good breakfast. Good bar. Nice pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Mikhail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying! Will come back.
Stayed 9 nights in Aug 2025

10/10 Excellent

Ngoc Anh

Stayed 2 nights in Aug 2025

10/10 Excellent

jaehyun

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Christina who is working on the reception desk is excellent and kind person . Furthermore she is beautiful. I want to visit in soon.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MINJUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MINJUN

Stayed 1 night in Aug 2025

10/10 Excellent

Jenchieh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

MENG I

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Hangil

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Please retrain the restaurant manager.

I made ten calls to the reception from my room, but not a single one was answered. As a result, I had to inconveniently go down to the first floor multiple times. It seems that the Vietnamese staff have not received proper training. Additionally, the way the restaurant assigns tables to guests is strange. Personally, I do not care which table I sit at—that is my choice. So I chose my own table and took a seat. My wife is pregnant, so I reserved the table and went to get food. When I sat down at the table, there were no issues and the staff even welcomed me. However, when I returned with my food, someone who appeared to be the restaurant manager told me that another guest was already seated there and moved me to a less desirable corner. I told him that I had reserved the table five minutes ago, but he suddenly lied and claimed that someone else had already taken the table ten minutes earlier. When I first sat down five minutes ago, there were clearly no problems with the table. I was extremely displeased by this experience. My wife did not want any conflict, so she avoided the situation, but this is completely unacceptable.
Stayed 1 night in May 2025

10/10 Excellent

GIPYO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Seigi

Stayed 1 night in Apr 2025

8/10 Good

Ronnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bedding are great.
Stayed 1 night in May 2025

10/10 Excellent

JAESEOL

Stayed 1 night in Apr 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything are good
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 2 nights in Mar 2025

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kyoung han

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말좋아요
Stayed 3 nights in Feb 2025

10/10 Excellent

Mardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room great helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Kwok Fong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Not expensive hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vi was a very nice and pleasant person and because of her, I would visit this hotel when I have chances. Dep is another person who did great job to make me happy. Thank you.
Stayed 2 nights in Jan 2025