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The Tray Hotel

4.0 star property
Suburban hotel with 2 restaurants and a full-service spa

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Photo gallery for The Tray Hotel

Couples treatment rooms, body treatments, aromatherapy
Nam Cuong Suite | Balcony
Indoor pool
City view
Couples treatment rooms, body treatments, aromatherapy

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Lach Tray Stadium
    ‪5 min walk‬
  • Hai Phong Opera House
    ‪18 min walk‬
  • Aeon mall lê chân hải phòng
    ‪3 min drive‬
  • Haiphong (HPH-Cat Bi)
    ‪8 min drive‬

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Room options

View all photos for Nam Cuong Suite

Nam Cuong Suite | 1 bedroom, minibar, in-room safe, desk

Nam Cuong Suite

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

About the neighborhood

Hai Phong

Located in Ngo Quyen within a short walk of Lach Tray Stadium, The Tray Hotel is within a mile (2 km) of Hai Phong Opera House. This 78-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lach Tray Stadium - 5 min walk - 0.3 miles
  • Hai Phong Opera House - 18 min walk - 1.0 mile
  • Hai Phong Museum - 2 min drive - 1.0 mile
  • Du Hang Pagoda - 3 min drive - 1.2 miles
  • Aeon mall lê chân hải phòng - 3 min drive - 1.4 miles

Getting around

  • Hai Phong Train Station - 16 min walk
  • Haiphong (HPH-Cat Bi) - 7 min drive

Restaurants

  • ‪Bánh đa cua 48 Lạch Tray - ‬2 min walk
  • ‪Nhà máy bia Hải Phòng - ‬5 min walk
  • ‪Quán Bánh Bèo - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪牛肉鍋屋 - ‬1 min walk

About this property

The Tray Hotel

Suburban hotel with 2 restaurants and a full-service spa
At The Tray Hotel, guests enjoy a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Minibars, electric kettles, and safes are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology, and thalassotherapy.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 285,000 for adults and VND 190,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,184 square feet of space)

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for VND 405000.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 285000 for adults and VND 190000 for children
  • Rollaway bed fee: VND 405000.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 1 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • At check-in, guests must provide a negative PCR COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

What's there to see around The Tray Hotel?

This hotel is situated in Ngo Quyen, just steps from Lach Tray Stadium. You'll also find Hai Phong Opera House and Aeon mall lê chân hải phòng within a short drive.

Is parking available on site at The Tray Hotel?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is available on request, accessible parking is also available.

Is there a spa available at The Tray Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages, Swedish massages, reflexology, and couples treatments.

Does The Tray Hotel include a casino?

No, The Tray Hotel doesn't have a casino.

Will I find an indoor pool at The Tray Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:30 AM and 10:00 PM.

What amenities will couples enjoy at The Tray Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at The Tray Hotel?

Yes, this hotel has a spa tub.

Does The Tray Hotel have a restaurant with a breakfast menu?

Yes, The Tray Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Tray Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at The Tray Hotel.

Does The Tray Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Tray Hotel?

The closest major airport to The Tray Hotel is Haiphong (HPH-Cat Bi), which is 3.6 mi away (7 minutes by car).

Are there rooms with balconies at The Tray Hotel?

No, there aren't any guestrooms with balconies at The Tray Hotel.

The Tray Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Loc

Stayed 2 nights in May 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.

8/10 Good

Mikael

Stayed 3 nights in Jan 2025

8/10 Good

YUKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019

8/10 Good

Mimi, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018