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Shangri-La Guilin

5.0 star property
Riverwalk hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Shangri-La Guilin

Garden
Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004
  • Place, Mulong Lake
    ‪19 min walk‬
  • Place, Elephant Trunk Hill
    ‪5 min drive‬
  • Place, Sun and Moon Twin Pagodas
    ‪6 min drive‬
  • Airport, Guilin (KWL-Liangjiang Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Mountain View Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 1 King Bed

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, River View

Horizon, Room, 1 King Bed, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, River View

  • Garden view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Deluxe Room, 2 Twin Beds, River View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, River View

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Mountain View Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Terrace Mountain View Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, River View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, City View

Horizon, Room, 2 Twin Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Room, 2 Twin Beds, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Family Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Guilin

Located in Qixing within a mile (2 km) of Mulong Lake, Shangri-La Guilin is within 2 miles (3 km) of Lijiang Folk Customs Garden. This 439-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Mulong Lake - 19 min walk - 1.0 mile
  • Seven Star Park - 4 min drive - 2.0 miles
  • Elephant Trunk Hill - 5 min drive - 3.5 miles
  • Sun and Moon Twin Pagodas - 6 min drive - 3.5 miles
  • Riyue Shuangta Cultural Park - 6 min drive - 3.5 miles

Getting around

  • Guilin North Railway Station - 10 min drive
  • Guilin (KWL-Liangjiang Intl.) - 41 min drive

Restaurants

  • ‪Chunji (椿记烧鹅) - ‬2 min drive
  • ‪Lobby Lounge - ‬5 min walk
  • ‪KFC - ‬4 min drive
  • ‪Li Café - ‬5 min walk
  • ‪椿记烧鸡 - ‬4 min drive

About this property

Shangri-La Guilin

Riverwalk hotel with 2 restaurants and a full-service spa
At Shangri-La Guilin, guests enjoy a full-service spa, an indoor pool, and a children's pool. There's free parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other amenities include refrigerators, minibars, and coffee makers.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 141 for adults and CNY 141 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Li Cafe
  • Lobby Lounge
  • Shang Palace
  • U Bar

Things to do

  • Arcade/game room
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 28 to December 31:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 350.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 141 for adults and CNY 141 for children
  • Rollaway bed fee: CNY 350.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Is free cancellation available at Shangri-La Guilin?

Shangri-La Guilin provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do near Shangri-La Guilin?

This hotel is situated in Qixing within a short 18-minute walk of Mulong Lake. You'll also find Seven Star Park and Riyue Shuangta Cultural Park within a short drive.

Will I be able to park at Shangri-La Guilin?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Guilin?

There is a full-service spa available for guests to enjoy and services include massages, body treatments, and facials.

Does Shangri-La Guilin include a casino?

No, Shangri-La Guilin doesn't have a casino.

Will I find an indoor pool at Shangri-La Guilin?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from June until September.

What will couples enjoy most about a stay at Shangri-La Guilin?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Shangri-La Guilin?

No, but this hotel does have a steam room.

Does Shangri-La Guilin have a restaurant with a breakfast menu?

Yes, Shangri-La Guilin has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Guilin allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Guilin.

Are there connecting rooms at Shangri-La Guilin?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La Guilin?

The closest major airport to Shangri-La Guilin is Guilin (KWL-Liangjiang Intl.), which is 24.9 mi away (41 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Guilin?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy river or garden views.

Does Shangri-La Guilin have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Guilin.

Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 306 reviews
Rating 8 - Good. 73 out of 306 reviews
Rating 6 - Okay. 24 out of 306 reviews
Rating 4 - Poor. 9 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yihua

Traveled with family
Liked: Cleanliness, amenities
Clean room. Beautiful surroundings.
Stayed 1 night in Oct 2025

4/10 Poor

Longsheng

Traveled with partner
Disliked: Cleanliness
The room was generally nice, but unfortunately, I found hair on the bed sheets when I checked in. It made me feel that the cleanliness could be improved. I hope the hotel pays more attention to room hygiene, as the rest of the environment and service were quite good.
Stayed 1 night in Oct 2025

8/10 Good

Imtiaz, MARKHAM

Stayed 4 nights in Sep 2025

10/10 Excellent

Hue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, Lily who worked outside was super friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Anatoly

Stayed 1 night in Aug 2025

10/10 Excellent

melva

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Carpet is old looking and need to be clean
Stayed 2 nights in Jul 2025

2/10 Terrible

Yuren

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Beverly

Excellent breakfast, lovely property location. Had a comfortable stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

T J HART

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were exceptionally good
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort

Great staff in a tired facility

We love the Shangri-La brand but were disappointed with several aspects of our visit to Guilin. 1) The pool was closed for maintenance. If we had known ahead of time, we wouldn’t have booked. 2) No bathroom scales. 3) very few outlets and ancient tech support. 4) The facility is showing its age. TV old and small. Staff, however, was superb!
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place with very nice view on the lake. provided very nice breakfast at a large sitting area.
Stayed 2 nights in Mar 2025

8/10 Good

chiew fong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable stay

Nice hotel with good breakfast . Quiet and safe
Stayed 1 night in Jan 2025

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best breakfast buffet I ever had. Thank you!
Stayed 2 nights in Oct 2024

10/10 Excellent

ray

Stayed 1 night in Jan 2025

10/10 Excellent

Jinran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star treatment!

Fabulous stay. Friendly staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

ray

Stayed 1 night in Dec 2024

10/10 Excellent

Geisy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with our 10 year old son, and a couple friends of us. We booked a Suite for us, and our friends had a Suite too. This is such a beautiful hotel within a small town, surrounded by nature. Our son loved the animals encounter, and the car raising there. The food was so incredible fresh and delicious. We loved their local noodles soup with pork skins... it is something that we will miss. Also, their fruits were all amazing, especially their sweet passion fruits... The staff at this hotel was so welcoming and kind, that we will miss them too. THANK YOU!!

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed four nights in Oct 24. In short, the hotel is rather outdated and needs urgent refurbishment. Whilst the lobby is spacious and impressive, rooms are small, cramped and all the equipment is seriously worn out. It has also been the first time I have seen a facility claiming to be a 5 star hotel to offer basic amenities (soap, hair conditioner, body lotion) in dispensers mounted to the walls. Interestingly, there were no dispensers available nearby the tub. Additionally, the air con was smelly and too loud when operating, making us not to use it during the stay, Overall quite a humble standard compared with other 5 star facilities in China.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sorcha

Stayed 1 night in May 2024

10/10 Excellent

thierry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and no hassle
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

8/10 Good

Lai Shu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Xia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and service. Nice breakfast with variety of options.
Stayed 4 nights in Jun 2023

8/10 Good

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and in good location. Highly recommended for a short stay.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

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