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Plaza Chapala Hotel

3.5 star property
Hotel with free breakfast, 8-minute walk to Lake Chapala

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Photo gallery for Plaza Chapala Hotel

Garden
Penthouse | Living area | 50-inch Smart TV with cable channels, TV
Front of property
Master Suite 2 | Premium bedding, memory foam beds, in-room safe, individually decorated
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I. Madero 232, Centro, Chapala, JAL, 45900
  • Place, Chapala Malecon
    ‪3 min walk‬
  • Place, Crafts Market
    ‪9 min walk‬
  • Place, Jesus Gonzalez Gallo Cultural Center
    ‪14 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Suite 1

Junior Suite 1 | Premium bedding, memory foam beds, in-room safe, individually decorated

Junior Suite 1

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite 2

Master Suite 2 | Premium bedding, memory foam beds, in-room safe, individually decorated

Master Suite 2

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar 3

Estandar 3 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar 3

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar Amplia 6

Estandar Amplia 6 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar Amplia 6

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden suite 7

Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden suite 7

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse | Premium bedding, memory foam beds, in-room safe, individually decorated

Penthouse

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Villa 9

Garden Villa 9 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Villa 9

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden

Standard Garden | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Garden

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Master

Garden Master | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Master

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Chapala

Located in Chapala Centro within a 5-minute walk of Chapala Malecon, Plaza Chapala Hotel is within a 15-minute stroll of Lake Chapala. This 7-room, 3.5-star hotel has free breakfast and a restaurant, along with free in-room WiFi.

What's nearby

  • Chapala Malecon - 3 min walk - 0.2 miles
  • Crafts Market - 9 min walk - 0.5 miles
  • Jesus Gonzalez Gallo Cultural Center - 14 min walk - 0.8 miles
  • Expo Guadalajara - 51 min drive - 39.0 miles
  • Plaza del Sol - 53 min drive - 39.7 miles

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive

Restaurants

  • ‪Fonda chapala's - ‬2 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Beer Garden - ‬3 min walk
  • ‪El Fogón Del Mezquite - ‬1 min walk
  • ‪Cafeteria De Vuelta A Ti - ‬5 min walk

About this property

Plaza Chapala Hotel

Hotel with free breakfast, 8-minute walk to Lake Chapala
At Plaza Chapala Hotel, guests have access to a garden. If you decide to drive, there's free offsite parking. Front-desk staff are standing by 24/7 to assist with any requests.
50-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer hair dryers. Safes are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MXN 500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: MXN 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Frequently asked questions

Are free cancellation options available at Plaza Chapala Hotel?

Plaza Chapala Hotel provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do near Plaza Chapala Hotel?

This hotel is situated in Chapala Centro within a 10-minute walk of Lake Chapala and Chapala Malecon. You'll also find Ajijic Malecón and Chula Vista Country Club within a short drive.

Is parking available on site at Plaza Chapala Hotel?

Yes, though there is a max of 5 spaces per unit.

Does Plaza Chapala Hotel have a casino?

No, Plaza Chapala Hotel doesn't have a casino.

Is there an indoor pool at Plaza Chapala Hotel?

No, there is no indoor pool at this hotel.

Is Plaza Chapala Hotel a good place to stay for couples?

This boutique hotel offers many amenities for couples such as a restaurant and proposal/romance packages with some guestrooms featuring fireplaces.

Are there hot tubs at Plaza Chapala Hotel?

No, this hotel doesn't have a spa tub.

Does Plaza Chapala Hotel feature a restaurant that includes a breakfast menu?

Yes, Plaza Chapala Hotel serves free full breakfasts each morning from its restaurant.

Does Plaza Chapala Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Plaza Chapala Hotel.

Are there connecting rooms at Plaza Chapala Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Plaza Chapala Hotel?

The closest major airport to Plaza Chapala Hotel is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 20.8 mi away (35 minutes by car).

Can I book a room with a balcony at Plaza Chapala Hotel?

Yes, some guestrooms at this hotel offer a deck where guests can enjoy garden or city views.

Plaza Chapala Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 132 reviews
Rating 8 - Good. 21 out of 132 reviews
Rating 6 - Okay. 5 out of 132 reviews
Rating 4 - Poor. 5 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable personal
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful grounds and great location

Plaza Chapala Hotel is in great location and is close to shopping, food and the city Centro. The grounds were lush and lovely and the staff was wonderful.
Stayed 3 nights in Sep 2025

10/10 Excellent

KAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A blend of old beauty and modern ideas

When you walk in, the grand staircase, Mexico style, presents a lush garden view as you ascend the stairs. The front desk, well versed in English, greets you warmly. The staff is friendly, well trained, and informative. You get a feeling they really care about your stay. They say, they are there to answer any of my needs. You are shown around your room, TV, Air-con, Fan, safe, how keys work for night closed doors and any other questions I can ask.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alinna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! We will come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The garden is very pretty.
Stayed 2 nights in Jul 2025

8/10 Good

scott

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay....
Stayed 3 nights in Jul 2025

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2025

10/10 Excellent

Edgar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
View from the junior suite.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean good staff, good security. Good breakfast included.
Stayed 1 night in May 2025

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The downtown area and the pier were within walking distance. Very beautiful city.
Stayed 1 night in Jun 2025

10/10 Excellent

JANET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Stayed 4 nights in May 2025

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and the staff are extremely attentive and kind. Thank you.
Stayed 6 nights in Apr 2025

6/10 Okay

NOHEMI, Cicero

Liked: Staff & service, property conditions & facilities
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Stayed 2 nights in Apr 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Garden with hot tub was nice and relaxing.
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSE DE JESUS

Stayed 1 night in Mar 2025

10/10 Excellent

Gerhard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 4 nights in Mar 2025

10/10 Excellent

ELIDA

Stayed 4 nights in Mar 2025

8/10 Good

Robert, Huntington Beach

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff average. Room okay. Area noisy and dirty. No pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder stay - We will be back soon!

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

A truly lovely boutique hotel with a very comfortable room, lovely garden, and a very friendly, warm, accommodating staff. A gem!
Stayed 6 nights in Feb 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the traditional Mexican style of this hotel. The garden room was lovely with a terrace opening out to a beautiful green space. It felt very luxurious breakfast was included with our room. The plaza is right across the street. The town is very walkable. We would definitely come back.
Stayed 5 nights in Feb 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retreat on the Lake

Lovely quaint hotel in the heart of the strip. Delicious breakfast and lovely garden.
Stayed 2 nights in Jan 2025