The Palm Court Hotel

3.0 star property
Beachside hotel with indoor pool

Choose dates to view prices

Photo gallery for The Palm Court Hotel

Indoor pool
Lobby sitting area
Terrace/patio
Breakfast and dinner served
King Room plus Single  | Individually decorated, individually furnished, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
North Drive, Great Yarmouth, England, NR30 1EG
  • Britannia Pier Theatre
    ‪7 min walk‬
  • Great Yarmouth Beach
    ‪16 min walk‬
  • The Pleasure Beach
    ‪3 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪34 min drive‬

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Room options

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Twin Room, Sea View

  • Sleeps 3
  • 2 Twin Beds

King Room plus Single

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Luxury Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Great Yarmouth

The Palm Court Hotel places you next to Venetian Waterway Gardens and Caister-on-Sea Beach. This 3-star hotel has 69 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Britannia Pier Theatre - 7 min walk - 0.4 miles
  • Great Yarmouth Beach - 16 min walk - 0.9 miles
  • Sea Life Great Yarmouth - 19 min walk - 1.0 mile
  • The Pleasure Beach - 3 min drive - 1.5 miles
  • Gorleston Beach - 7 min drive - 3.9 miles

Getting around

  • Great Yarmouth Station - 19 min walk
  • Norwich (NWI-Norwich Intl.) - 38 min drive

Restaurants

  • ‪Prince Regent - ‬10 min walk
  • ‪Britannia Pier - ‬6 min walk
  • ‪Britannia Pier Tavern Bar - ‬6 min walk
  • ‪Pub on the Prom - ‬6 min walk
  • ‪Beach Terrace Tea Rooms - ‬5 min walk

About this property

The Palm Court Hotel

Beachside hotel with indoor pool
At The Palm Court Hotel, guests have access to an indoor pool, free WiFi in public areas, and meeting rooms. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include conference space, a business center, and coffee/tea in a common area.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers are also included.
Recreational amenities at the hotel include an indoor pool.

Languages

English, Polish, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1890
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to April 1 2026 (dates subject to change):
  • Swimming pool
The property is closed between December 18 and February 11.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm
Burlington Palm Great Yarmouth
Burlington Palm Hotel
Burlington Palm Hotel Great Yarmouth
Burlington Great Yarmouth
Burlington Hotel Great Yarmouth
Burlington Palm Hotel Great Yarmouth, Norfolk
Palm Court Hotel Great Yarmouth
Palm Court Great Yarmouth
The Palm Court Hotel Hotel
The Palm Court Hotel Great Yarmouth
The Palm Court Hotel Hotel Great Yarmouth

Frequently asked questions

Is a free cancellation option available at The Palm Court Hotel?

The Palm Court Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Palm Court Hotel?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at The Palm Court Hotel on Jun 9, 2025 start from $85.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of The Palm Court Hotel?

This hotel is located in Great Yarmouth, just steps from Caister-on-Sea Beach and Venetian Waterway Gardens, and within a short walk of Britannia Pier Theatre. You'll also find Norfolk Broads and Great Yarmouth Beach less than a mile away.

Will I be able to park at The Palm Court Hotel?

Yes, self parking is offered for free at the hotel.

Does The Palm Court Hotel feature a casino on the premises?

No, The Palm Court Hotel doesn't have a casino.

Is there an indoor pool at The Palm Court Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 7:00 PM. Note though that pool facilities will be unavailable from November 1 2025 until April 1 2026 (subject to change).

Is The Palm Court Hotel good for couples?

This beachfront hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and a restaurant.

Does The Palm Court Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Palm Court Hotel have a restaurant that serves breakfast?

Yes, The Palm Court Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Does The Palm Court Hotel allow pets to stay for free?

No, pets aren't allowed at The Palm Court Hotel.

Are there connecting rooms at The Palm Court Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to The Palm Court Hotel?

The closest major airport to The Palm Court Hotel is Norwich (NWI-Norwich Intl.), which is 25.9 mi away (38 minutes by car).

Can I book a room with a balcony at The Palm Court Hotel?

No, there aren't any guestrooms with balconies at The Palm Court Hotel.

Does The Palm Court Hotel offer wedding services?

There are wedding services available at The Palm Court Hotel if that's in your vacation plans.

The Palm Court Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 208 out of 455 reviews
Rating 8 - Good. 159 out of 455 reviews
Rating 6 - Okay. 53 out of 455 reviews
Rating 4 - Poor. 24 out of 455 reviews
Rating 2 - Terrible. 11 out of 455 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and nightporter were all amazing, hotel is rite near everything but far enough away to be quiet. Rooms could do with modernising however they are fully functional and comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Bulent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely the View from the Hotel brilliant
Stayed 1 night in Sep 2024

10/10 Excellent

Becky

Stayed 2 nights in Aug 2024

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Room comfort

Great Yarmouth - happy weekend

Wonderful staff and good location. Thank you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up! 👍

Friendly staff, clean room, comfortable eating areas and lovely food
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was excellent. Everything easy and convenient in room. And really liking great yarmouth.
Stayed 3 nights in Aug 2024

6/10 Okay

Franck

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reception great, room clean but very dated and tiny for a double, definitely too small for 2
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful staff

Very friendly and helpful staff. Room was good.Comfy bed. Bad point was there is no grab handle to hold onto when stepping in and out of the bath. The bath was set into a frame work which made it wide to step over.I had to lean over and hold onto the sink. An accident waiting to happen. Impossible for anyone with mobility issues to use the shower. We had one breakfast, which was lovely and used quality ingredients if a tad expensive at £13 each
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Traveled with family
Liked: Staff & service
The reception was lovely. The lady at the front desk was very welcoming and friendly. The room was not as described on the website. Our room backed onto a football pitch and the flood lights shine directly into the room. The room itself wasn’t thoroughly cleaned. Under the desk on the floor was old chewing gum, along the top of the wardrobe was thick dust. The bathroom was clean but the handle for the bath was very rusty. Our bedroom window was filthy full of handprints and smears as well as seagull mess. Overall, i don’t think the hotel is worth the money, it needs updating decorating wise and better cleaning. There is onsite parking as long as you can get a space as there’s not many for a hotel of this size.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disabled clients beware

I am disabled and informed the hotel of my mobility difficulties, prior to my stay. I was told if I needed a soft pillow or a mattress topper I should bring my own, there are no designated parking spaces, for disabled guests and I was told if I needed to park in the overflow car park, it was only a short walk! Try a short walk with arthritis in your joints and spine! I was given a room that required me climbing 6 stairs! When I asked to be put somewhere more suitable, I was told they didn't have any other room, so basically take it or leave it. That was the receptionist Nicki's attitude, she didn't welcome us or provide details of booking for breakfast or any information regarding the facilities. I have to say, had I not been so tired, I would have tried to find somewhere else to stay. The other staff, however were very nice and one young lady even carried my walker up the 6 stairs to my room for me. I fell in the bath as there were no handrails, on the wall only on the side of the bath, however I was so desperate to bathe, as the shower was far too hot, I tried to use the bath, what a mistake. There was mould around the silicone around the bath tub. The bed was uncomfortable, even with my own mattress topper. I found sweet wrappers beside the bed, that weren't ours. There was a strange smell in the hotel, which was very unpleasant, and guest have to go through the dining room to leave, which is unpleasant for those dining.
Stayed 3 nights in Aug 2024

8/10 Good

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Rosann

Traveled with partner
The Dunes restaurant- food exemplary, friendly helpful waitress (only member of staff who was). Receptionists conspicuous by their absence, I’m guessing because they were covering too many other duties rather than anything els, cost cutting exercises?
Stayed 1 night in Aug 2024

6/10 Okay

Costas

Position Needs updating
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and helpful. The hotel was very clean. Shower gel and soap supplied in the room. Ample parking. Loved the swimming pool. Didn’t get time to use the sauna but hopefully we will return and can use it then. Excellent location opposite the beach and only about 10-15 minutes to walk into town. Perfect.
Stayed 1 night in Aug 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Good value for this time of year. Rooms a bit dated but clean . Nice bar and restaurant area.
Stayed 2 nights in Aug 2024

4/10 Poor

Nick

Disliked: Staff & service, property conditions & facilities
Although a swimming pool is advertised I not allowed to use it as I was lone traveler When I requested a small breakfast was told staff to busy to do this
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alicja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to all attractions

Close to all attractions, but far enough to have a peace and quiet environment to rest. Friendly staff. Free parking. Clean rooms and good breakfast. Swimming pool was a bonus for families with children. Just pefect for weekend away.
Quiet area
Stayed 1 night in Aug 2024

4/10 Poor

Colin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Other than the friendly staff and good food quality there is nothing positive about this hotel. The room was dated, smelled of body odour and no air on or even a fan. There were no amenities. Not even soap in the bathroom, let alone any shampoo. The shower water flow was nothing more than a trickle. There is nothing that would make me return to this hotel and I certainly wouldn’t recommend it to friends or family.
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good budget hotel

Good stay
Stayed 1 night in Aug 2024

10/10 Excellent

paul

Stayed 1 night in Jul 2024