8/10 Good
Darren
Jun 20, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Arrived about 10 minutes before 15:00 and was told that they were making guests wait until 15:00 to check in!
Paid deposit on card to order food to room bill but when had the meal in the restaurant there was no record of this and the waiter went to reception to sort it out. When he came back there was still no record and I had to pay with credit card.
When I checked out I mentioned this and the receptionist said they had forgotten to tick a box on the system but they would refund the £50 deposit onto my card which took several days to cancel.
The room was clean comfortable and tidy and the housekeeping is to a high standard.
The food in the restaurant was excellent but the dining was rushed - the starter arrived in about 3 minutes before the waiter had even got the wine, and only about 10 minutes after that the main course arrived so the meal was over in about half an hour. Ideal if you’re in a hurry but less so if you’re wanting a relaxing evening meal.
Darren
Stayed 1 night in Jun 2025
