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Palacio Gran Vía, Royal Hideaway hotel

Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Where to?

Dates

November 2025

3

December 2025

Interior

Property preview

Interior detail

Terrace/patio

Spa

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Spa
Parking available
Gym
24/7 front desk
Housekeeping

Explore the area

Gran Vía Colon, 14, Granada, Granada, 18010

Place, Plaza Nueva
‪2 min walk‬
Place, Granada Cathedral
‪2 min walk‬
Place, Alhambra
‪5 min walk‬
Airport, Granada (GRX-Federico Garcia Lorca)
‪22 min drive‬

Room options

Deluxe Room, Corner | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Corner

Exceptional

258 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

Exceptional

646 sq ft
2 bedrooms
City view
Sleeps 6
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite

Exceptional

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed OR 1 Twin Bed

Deluxe Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, City View

Wonderful

258 sq ft
City view
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Plus)

Exceptional

237 sq ft
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Alhambra)

Exceptional

538 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed OR 1 Twin Bed

Deluxe Room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony

Exceptional

248 sq ft
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

Exceptional

237 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (1A1C)

237 sq ft
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Alhambra 2A1C)

538 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Alhambra 2A2C)

538 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite (2A1C)

646 sq ft
1 bedroom
City view
Sleeps 3
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite (2A2C)

646 sq ft
1 bedroom
City view
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite (2A3C)

646 sq ft
1 bedroom
City view
Sleeps 5
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite (2A4C)

646 sq ft
1 bedroom
City view
Sleeps 6
1 King Bed OR 1 Twin Bed

Street view

Suite (2A2C)

646 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite (2A4C)

646 sq ft
1 bedroom
Sleeps 6
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite (2A1C)

646 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Suite (2A3C)

646 sq ft
1 bedroom
Sleeps 5
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Connecting Rooms

517 sq ft
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Connecting Rooms (3 Adults 1 Child)

517 sq ft
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Connecting Rooms (2 Adults 2 Children)

517 sq ft
Sleeps 4
1 King Bed OR 1 Twin Bed

Hair dryer, bathrobes, slippers, towels

Deluxe Room, Connecting Rooms (1 Adult 3 Children)

517 sq ft
Sleeps 4
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Corner (1A-1C)

258 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, City View (1A-1C)

258 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Plus | 1A-1C)

237 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Balcony (1A-1C)

248 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 1 Twin Bed

1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

Sleeps 5

Deluxe Room With City View

Sleeps 2

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room With Balcony

Sleeps 2

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Alhambra)

Sleeps 2

Deluxe Room

Sleeps 2

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Plus Room

Sleeps 2

Deluxe Corner Room

Sleeps 2

2x2 Interconnecting Rooms

Sleeps 4

Suite

Sleeps 5

Junior Suite (Alhambra 2A1C)

Sleeps 2

Royal Suite (2A2C)

Sleeps 2

Deluxe Room, Connecting Rooms (2 Adults 2 Children)

Sleeps 2

Deluxe Room (1 Adult + 1 Child)

Sleeps 1

Suite (2 Adults + 2 Child)

Sleeps 2

Deluxe Connecting Room

Sleeps 4

Suite (2 Adults + 1 Child)

Sleeps 2

Royal Suite (2 Adults + 1 Child)

Sleeps 2

Junior Suite (Alhambra 2A2C)

Sleeps 2

Deluxe Room, Connecting Rooms (3 Adults 1 Child)

Sleeps 3

Royal Suite (2A3C)

Sleeps 2

Suite (2A3C)

Sleeps 2

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Interior entrance

Melia Granada Hotel

Granada City Center

Free WiFi
Restaurant
Air conditioning
Breakfast available

$120 nightly

Dec 1 - Dec 2

Total with taxes and fees

About the neighborhood

Granada

Located in Granada City Center, Palacio Gran Vía, Royal Hideaway hotel is adjacent to Granada Cathedral and within a 10-minute walk of other popular attractions like Alhambra. This 38-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and a 24-hour gym.

What's nearby

Calle Gran Via de Colon - 1 min walk - 0.0 miles
Plaza Nueva - 2 min walk - 0.1 miles
Granada Cathedral - 2 min walk - 0.1 miles
Alhambra - 5 min walk - 0.3 miles
Mirador de San Nicolas - 9 min walk - 0.5 miles

Getting around

Granada (YJG-Granada Train Station) - 18 min walk
Granada (GRX-Federico Garcia Lorca) - 26 min drive

Restaurants

‪Bodegas Castañeda - ‬2 min walk
‪Restaurante Fairuz - ‬2 min walk
‪Via Colón - ‬1 min walk
‪Kasbah - ‬2 min walk
‪Mcdonald's - ‬1 min walk

About this property

Palacio Gran Vía, Royal Hideaway hotel

Luxury hotel with 2 restaurants and a full-service spa

Renovated in 2023, Palacio Gran Vía, Royal Hideaway hotel offers a full-service spa, a gym, and free WiFi in public areas. Valet parking is EUR 30 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 99 per vehicle one-way. The front desk is staffed 24 hours a day to help with concierge services and securing valuables.

Guests can expect free WiFi and 45-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and bathrobes. Minibars, safes, and phones are also available.

Recreational amenities at the hotel include a health club.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Lobby

Free WiFi
Restaurant
Air conditioning
Breakfast available

$226 nightly

Dec 1 - Dec 2

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Covered valet parking on site (EUR 30 per day)

Food and drink

Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 25 for children
2 restaurants
Snack bar/deli

Restaurants on site

Le Bistró
Terraza

Things to do

24-hour gym
Full-service spa

Family friendly

Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Safe at front desk

Guest services

Concierge services
Housekeeping (daily)
Tour and ticket assistance

Full-service spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Hardwood flooring in public areas
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

1 building
4 floors
Built in 1905
Renovated entire property - June 2023
Smoking not allowed
Traditional architecture

Room amenities

Bedroom

Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Hair dryer
Slippers
Towels provided

Entertainment

45-inch flat-screen TV with cable/satellite channels

Food and drink

Minibar
Tea bags/instant coffee

More

Air conditioning
Connecting rooms available
Desk
Heating
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately EUR 35 for adults and EUR 25 for children
Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: EUR 99 (one-way)
Covered valet parking fee: EUR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 2:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

Property Registration Number H/GR/01516

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, mobile payments, and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Palacio De Gran Vía A Royal Hideaway Hotel

Palacio Gran Vía, Royal Hideaway hotel Hotel

Palacio Gran Vía, Royal Hideaway hotel Granada

Palacio Gran Vía, Royal Hideaway hotel Hotel Granada

Frequently asked questions

Is free cancellation available at Palacio Gran Vía, Royal Hideaway hotel?

Palacio Gran Vía, Royal Hideaway hotel offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Palacio Gran Vía, Royal Hideaway hotel?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Palacio Gran Vía, Royal Hideaway hotel on Dec 1, 2025 start from $335.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Palacio Gran Vía, Royal Hideaway hotel?

This hotel is situated in Granada City Center within a 10-minute walk of Alhambra and Granada Cathedral. You'll also find Calle Gran Via de Colon and Calle Elvira less than a mile away.

Is there parking available at Palacio Gran Vía, Royal Hideaway hotel?

Yes, covered valet parking is offered for EUR 30 per day.

Is there a spa at Palacio Gran Vía, Royal Hideaway hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Palacio Gran Vía, Royal Hideaway hotel feature a casino?

No, Palacio Gran Vía, Royal Hideaway hotel doesn't have a casino.

Is there an indoor pool at Palacio Gran Vía, Royal Hideaway hotel?

No, there is no indoor pool at this hotel.

Is Palacio Gran Vía, Royal Hideaway hotel good for couples?

There are many amenities for couples at this hotel, including 2 restaurants and a full-service spa plus some guestrooms feature fireplaces.

Are there hot tubs at Palacio Gran Vía, Royal Hideaway hotel?

No, this hotel doesn't have a spa tub.

Does Palacio Gran Vía, Royal Hideaway hotel have a restaurant that serves breakfast?

Yes, Palacio Gran Vía, Royal Hideaway hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Palacio Gran Vía, Royal Hideaway hotel allow pets to stay for free?

No, pets aren't allowed at Palacio Gran Vía, Royal Hideaway hotel.

Does Palacio Gran Vía, Royal Hideaway hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Palacio Gran Vía, Royal Hideaway hotel?

The closest major airport to Palacio Gran Vía, Royal Hideaway hotel is Granada (GRX-Federico Garcia Lorca), which is 12.4 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Palacio Gran Vía, Royal Hideaway hotel?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city or courtyard views.

Palacio Gran Vía, Royal Hideaway hotel Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

Scott

Traveled with family

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was overwhelmingly, friendly and helpful.

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicole

Jul 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Palacio Gran Via was one of my favorite solo stays. I stayed here over the 4th of July weekend and felt comfortable right away. The hotel is gorgeous. My room was always clean. I am someone who tends to return to my hotel room multiple times a day to rest and recharge. Housekeeping somehow managed to tidy up while I was out each time. On a few occasions they left a sweet detail, like a chocolate or tiny bottled fragrance. Francisco and Alexia at the front desk were so kind and intuitive about my needs. I landed at 9 a.m. and sent a chat message through Expedia asking about early check-in. I had forgotten to let the hotel know in advance I'd be arriving early, so I really did not expect them to have a room ready for an early-check in at the last minute. Francisco replied almost immediately and said my room was ready, which made my whole morning. The staff in general were really warm. They always smiled, greeted me, or held the door as I passed by. It never felt forced, just genuinely thoughtful, which meant a lot since I was traveling alone. The location was great. I walked to the Alhambra, the Moorish quarter, the Catedral, and San Nicolás. I barely needed to use a ride service and felt safe even walking around at night. Would definitely stay here again.

Stayed 3 nights in Jul 2025

10/10 Excellent

kristopher

Jul 9, 2025

Stayed 1 night in Jul 2025

10/10 Excellent

oscar

Traveled with partner, Traveled with family

Jul 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Hotel and in really great location with an splendid view to the La Alhambra and the Cathedral.

Stayed 1 night in Jul 2025

8/10 Good

Dominik

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, really appreciate the attention to good sleep with nice beds and soundproofing and pillow menu! Just the room was a bit small for the money and the layout not as functional as it could be.

Stayed 3 nights in Jun 2025

8/10 Good

Glen

Traveled with partner

Jun 9, 2025

Liked: Amenities, property conditions & facilities

Great centrally located hotel beautifully decorated, very clean, close to everything We were welcomed by Ania, who made us feel at home , she has great communication and customer service skills. Alex was very helpful and accommodating at all times. All staff were amazing and helpful . The only downside was that at breakfast time one particular staff member was ignoring us and we couldn't get our order and coffee for a long time. There were only 2 tables to serve. After waiting for 15 min my husband had to get up and ask for service. Another staff member Catherine was looking after us next morning and she was amazing and attentive. The selection and variety of food was amazing. Overall it's a great hotel that we will come back again and will highly recommend to friends.

Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Jun 7, 2025

Liked: Cleanliness

Stayed 3 nights in May 2025

10/10 Excellent

Sally

Traveled with partner

May 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We liked everything about the hotel - the welcome, our room, the food, the pool and the rooftop terrace, and most of all the wonderful staff. They were so kind and thoughtful and couldn't do enough for us. They made an amazing holiday even more special.

Stayed 6 nights in May 2025

10/10 Excellent

Kenneth I.

May 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2025

10/10 Excellent

Kimbirlee

Traveled with group

May 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand getaway

This is a class act, from the property to the staff: beautiful rooms, excellent service, convenient neighborhood.

Stayed 2 nights in Apr 2025

10/10 Excellent

Michele

May 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Granada getaway

Excellent hotel and location for visiting Granada. Very helpful staff Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.

Stayed 2 nights in May 2025

10/10 Excellent

David

May 14, 2025

Stayed 3 nights in May 2025

10/10 Excellent

Patrick

Traveled with partner

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.

Stayed 2 nights in May 2025

10/10 Excellent

Saul

Traveled with family

Apr 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were outstanding. Rooms stylish and clean. Fabulous food. Roof top bar and restaurant fantastic. Great location. Thank you to all the hotel team.

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Traveled with family

Apr 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, very clean, beautiful breakfast room and bar area. Rooftop sitting area was great - good views and could order food and drinks there when open. Pool was heated and had a quiet, relaxing atmosphere - was for relaxing only, not for bringing little kids to.

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Saratoga

Apr 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 3 nights in Apr 2025

10/10 Excellent

Rimma

Traveled with partner

Apr 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We like everything about the hotel, the service is impeccable! I wish every Hotel would be that wonderful!

Stayed 2 nights in Mar 2025

10/10 Excellent

Orijit

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Getaway - Incredible! One of the best.

Small boutique hotel in the heart of all the action. The welcome we received was very personalized and pleasant. There are tons of small amenities like a tea service that adds tons of charm. Built in a 1905 building that once housed the city's first ever private bank. being a small hotel, there was a lot of personal attention, which was definitely very welcome. there is a Turkish style hammam / bath , which we enjoyed along with the steam room. rooftop is beautiful with views of Alhambra and the cathedral. We stayed in the Neroli Junior Suite.... wow! Gorgeous room with an original ceiling mural. Everything is ultra modern and the bathroom was massive. Couple of minor issues: 1. the lighting automation / scenes were NOT intuitive. 2. For how spacious the bathroom is, there aren't enough shelves , and the layout is not ergonomic. 3. I wish the cooling system would be more powerful. opening the windows is not ideal since its on a busy road. for eg. the bath tub is a huge gorgeous unit, but you can't access the soap from the tub!! breakfast and the staff was amazing. I loved the food and there was a good offering of healthy fruits.

Stayed 2 nights in Feb 2025

10/10 Excellent

Giselle

Feb 15, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

Neil

Feb 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Super clean and modern hotel with beautiful older design elements retained

Stayed 2 nights in Feb 2025

10/10 Excellent

manuel

Jan 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Dale

Traveled with partner

Jan 13, 2025

Liked: Amenities

Gorgeous hotel with outstanding service. Felt like royalty from the moment we arrived until saying the last good byes. Irene, the concierge, spent considerable time highlighting sights, restaurants, and bodegas to visit. Seemed genuinely glad to help. From the always smiling bellhops, front desk staff, breakfast staff, to the cleaning help, everyone was extremely friendly and helpful. The only very small negative was someone in the bar who ran after us as we stepped into the elevator concerned that we were heading to the roof without being a guest. Perhaps our clothes? Oh, really didn't mar a wonderful experience. After showing interest in the Washing Irving book, my wife was given a copy by Irene. Such a sweet gesture. The rooms were very beautiful and bedding superb. Baths are great with both shower and bath. Bonus for auto bidet... Breakfast has a wonderful selection of local foods. Cooked food on request. Not your ordinary hotel breakfast. Need to get their garlic hummus recipe. Breads, sweets, fruit, meats, cheeses, yogurt bar with every spice, etc. Just very unique.

Stayed 2 nights in Jan 2025

10/10 Excellent

Debra

Dec 15, 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge j f

Traveled with family

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Thomas

Dec 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

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