Wish Serrano Resort

5.0 star property
VIP Access

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Front of property - evening/night
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Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk
Indoor pool, outdoor pool, sun loungers
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Av das Hortensias, 1480, Gramado, RS, 95.670-138
  • Place, Rua Torta
    ‪1 min walk‬
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Gramado Covered Street
    ‪6 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Premier Room, Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room, Annex Building

9.0 out of 10
Wonderful
(37 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Junior Suite With Balcony

  • Sleeps 2

Executive Suite

  • Sleeps 4

Superior Room

  • Sleeps 3

Junior Suite, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

Junior Suite Non Smoking

  • Sleeps 2

Family Room Non smoking

  • Sleeps 4

Premier Room Non Smoking

  • Sleeps 3

Premier Room With Balcony Non Smoking

  • Sleeps 3

Premiere

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Gramado

Located in Gramado Centro, Wish Serrano Resort is next to Rua Torta and Gramado Tennis Club. This 258-room, 5-star hotel has a full-service spa along with an outdoor pool and an indoor pool.

What's nearby

  • Rua Torta - 1 min walk - 0.0 miles
  • Gramado Central Avenue - 1 min walk - 0.1 miles
  • Sao Pedro Church - 4 min walk - 0.3 miles
  • Gramado Covered Street - 6 min walk - 0.4 miles
  • Mini Mundo - 6 min walk - 0.4 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 84 min drive

Restaurants

  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Quiero Cafe - ‬3 min walk
  • ‪Garda Restaurante - ‬2 min walk
  • ‪Pizzaria Temática Porto Pirata - ‬3 min walk
  • ‪Maison de la Fondue - ‬3 min walk

About this property

Wish Serrano Resort

Wish Serrano Resort features a full-service spa, an indoor pool, and an outdoor pool. Valet parking is available for BRL 50.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include minibars, ceiling fans, and safes.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (BRL 50 per day)

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Forneria di Como
  • Garda
  • Maggiore Lounge e Bar
  • The Grill

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 11,119 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 135.00 per pet, per day
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: BRL 3.43 per accommodation, per night
  • Service fee: 10 percent

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 135.00 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Serrano Convenções
Serrano Convenções Gramado
Serrano Resort
Serrano Resort Convenções
Serrano Resort Convenções Gramado
Wish Serrano Resort Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Convention
Wish Serrano Convention Gramado
Wish Serrano Resort Convention
Wish Serrano GJP Hotel Gramado
Wish Serrano GJP Hotel
Wish Serrano GJP Gramado
Wish Serrano GJP
Serrano Resort Convenções SPA
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Convention Gramado
Wish Serrano BY GJP
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Are free cancellation options available at Wish Serrano Resort?

Wish Serrano Resort provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Wish Serrano Resort?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Wish Serrano Resort on Mar 22, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Wish Serrano Resort?

This hotel is situated in Gramado Centro, just steps from Rua Torta and Gramado Central Avenue, and within a short walk of Gramado Covered Street. You'll also find Palace of Festivals and Mini Mundo less than a mile away.

Is there parking available at Wish Serrano Resort?

Yes, valet parking is offered for BRL 50.00 per day.

Is there a spa available at Wish Serrano Resort?

Pocahy Zen Spa is the hotel's spa and services include facials, body treatments, mani/pedis, and massages.

Does Wish Serrano Resort feature a casino on the premises?

No, Wish Serrano Resort doesn't have a casino.

Is there an indoor pool at Wish Serrano Resort?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Wish Serrano Resort?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Wish Serrano Resort?

Yes, this hotel has a spa tub.

Does Wish Serrano Resort have a restaurant with a breakfast menu?

Yes, Wish Serrano Resort has 4 restaurants, and serves free buffet breakfast each morning.

Does Wish Serrano Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Wish Serrano Resort for a fee of BRL 135.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Wish Serrano Resort?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Wish Serrano Resort?

The closest major airport to Wish Serrano Resort is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.9 mi away.

Can I book a room with a balcony at Wish Serrano Resort?

Yes, every guestroom at Wish Serrano Resort comes with a porch with some featuring garden views.

Wish Serrano Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Solainy

Stayed 5 nights in Dec 2025

6/10 Okay

Eduardo

Traveled with family
Liked: Cleanliness
Stayed 6 nights in Nov 2025

10/10 Excellent

Fernanda

Stayed 2 nights in Nov 2025

10/10 Excellent

Evaldo

Liked: Cleanliness, staff & service, amenities
Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível.
Stayed 5 nights in Nov 2025

8/10 Good

Luis Gustavo

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ernesto

Traveled with family
Stayed 5 nights in Nov 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Vitoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pedro Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel no centro de Gramado com muita área verde

Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wander L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hilda Maria

Traveled with group

Hilda

Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia.
Stayed 6 nights in Sep 2025

10/10 Excellent

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeane Hotts De Andrade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Sonia

Stayed 2 nights in Jul 2025

2/10 Terrible

Fausto Fernandes Duarte

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Hotel muito
Stayed 2 nights in Jul 2025

10/10 Excellent

Jediael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Traveled with family
Stayed 3 nights in Jul 2025

8/10 Good

Caio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 6 nights in Jul 2025

4/10 Poor

LINA

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
O café da manhã foi de baixa qualidade. A saduicheira estava MUITO suja, não é limpa há muito tempo, no geral o local não oferece conforto, é barulhento e o alimento servido deixa muito a desejar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

TIAGO

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025