Life Hotel Portal

3.0 star property

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Photo gallery for Life Hotel Portal

Front of property
Restaurant
Lobby
Deluxe Triple Room | Minibar, free WiFi
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
R. Serrana, 235 – Planalto, Gramado, RS, 95670-000
  • Place, Black Lake Park
    ‪9 min walk‬
  • Place, Mini Mundo
    ‪17 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬

Room options

Quadruple Room Superior

  • 279 sq ft
  • Sleeps 2

Triple Room Superior

  • 236 sq ft
  • Sleeps 1

Deluxe Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Room Superior

  • 182 sq ft
  • Sleeps 3

About the neighborhood

Gramado

Located in Tirol, Life Hotel Portal is adjacent to Gramado Gateway and within a 5-minute walk of Perfume Museum. This 37-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Gramado Gateway - 1 min walk - 0.0 miles
  • Black Lake Park - 9 min walk - 0.5 miles
  • Mini Mundo - 17 min walk - 1.0 mile
  • Gramado Central Avenue - 3 min drive - 1.4 miles
  • Gramado Covered Street - 3 min drive - 1.6 miles

Getting around

  • Salgado Filho Intl. Airport (POA) - 103 min drive

Restaurants

  • ‪Galeto Itália - ‬15 min walk
  • ‪Château Allemand - ‬10 min walk
  • ‪Sopas da Serra - ‬10 min walk
  • ‪Miroh! Chocolate Makes - ‬3 min drive
  • ‪Restaurante Sabor Da Nonna - ‬11 min walk

About this property

Life Hotel Portal

Guests of Life Hotel Portal enjoy free WiFi in public areas, a business center, and a TV in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, phones, and free toiletries are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Encantos Portal

Encantos Portal Gramado

Encantos Portal Hotel

Encantos Portal Hotel Gramado

Encantos Portal Hotel Gramado, Brazil

Encantos Portal Hotel

Life Hotel Portal Hotel

Life Hotel Portal Gramado

Life Hotel Portal Hotel Gramado

Frequently asked questions

Is free cancellation available at Life Hotel Portal?

Life Hotel Portal provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Life Hotel Portal?

This hotel is situated in Tirol, just steps from Perfume Museum. You'll also find Black Lake Park and Mini Mundo less than a mile away.

Is there parking available at Life Hotel Portal?

Yes, self parking is offered for free at the hotel.

Does Life Hotel Portal feature a casino?

No, Life Hotel Portal doesn't have a casino.

Is there an indoor pool at Life Hotel Portal?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Life Hotel Portal?

Couples staying at this hotel will appreciate amenities like a minibar as well as a free daily breakfast and a 24-hour front desk.

Does Life Hotel Portal have a hot tub?

No, this hotel doesn't have a spa tub.

Does Life Hotel Portal have a restaurant that serves breakfast?

Life Hotel Portal offers free buffet breakfast each morning though there is no restaurant.

Does Life Hotel Portal allow pets to stay free of charge?

No, pets aren't allowed at Life Hotel Portal though service animals are welcome.

Does Life Hotel Portal have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Life Hotel Portal?

The closest major airport to Life Hotel Portal is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 22.7 mi away.

Are there rooms with balconies at Life Hotel Portal?

Yes, some guestrooms at Life Hotel Portal offer a balcony.

Life Hotel Portal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 158 out of 323 reviews
Rating 8 - Good. 96 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 20 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Asad

Stayed 2 nights in Apr 2024

10/10 Excellent

taflemer, Elkins Park, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel just outside Gramado

We enjoyed this hotel because we did not pay for extras that we would not use. The rooms are clean. WIFI is included and easy to use. The included breakfast is typical for Brazil and most enjoyable. The hotel staff are very helpful, friendly and efficient. I compare this to a smaller version of a USA Hampton Inn or Holiday Inn Express with a Brazilian flare.

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, amenities
Tudo péssimo. O hotel estava com falta de água. Inclusive sem papel higiênico no banheiro. Em setembro outro parente foi, relatou que também faltou água, mas eu acreditava que as coisas já tinham sido normalizadas. Eram 4 di´´arias, ficamos apenas 1, péssimo, pior experiência possível.
Stayed 4 nights in Feb 2026

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Café, localização e custo benefício!
Stayed 2 nights in Feb 2026

6/10 Okay

Natália

Disliked: Cleanliness, property conditions & facilities, room comfort
Café da manhã era excepcional. Porém nós coloram em um quarto onde não pegava sinal de telefone, muito menos o Wi-Fi do hotel. Os cobertores tinham cheiro de mofo.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Bem em frente ao pórtico de Gramado, com acesso relativamente rápido ao centro. Nova direção empenhada em melhorar as condições do hotel. Ficaria lá novamente com certeza
Stayed 1 night in Dec 2025

4/10 Poor

Luis carlos

Liked: Cleanliness, staff & service
Os funcionários foram simpáticos e solicitos mas hotel tem muitos pontos a melhorar: • wifi não funcionou direito durante toda a estadia e como o sinal de rede tim e péssimo ficamos sem internet. • no meio da estadia o sina de tv tbm falhou entao nao tive uma boa experiência
Stayed 6 nights in Dec 2025

2/10 Terrible

Fabio

Não foi possível ficarmos no hotel. Estivemos no hotel pela manhã, antes do check-in, para verificar se estava tudo ok com a reserva e se poderíamos antecipar o check-in. A recepcionista nos informou que havia um problema na limpeza dos quartos devido à falta de pessoal e que o check-in só seria liberado após as 15h. Porém, 15 min após sairmos do hotel, recebemos um contato da recepção nos informando que o hotel não tinha mais vagas e que seríamos realocados para outro hotel da rede. Esse outro hotel ficava distante do que havíamos reservado, e perdemos um bom tempo até que a comunicação entre os hotéis fosse estabelecida e pudéssemos finalmente fazer o check-in. O segundo hotel era mais barato, mas não recebemos o valor da diferença. No segundo hotel, o estacionamento era pago, então a estadia ficou mais cara.
Stayed 1 night in Nov 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível
Stayed 3 nights in Nov 2025

8/10 Good

Amélia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar no estacionamento e na qualidade do colchao funcionarios muito educados e prestativos
Stayed 3 nights in Oct 2025

8/10 Good

POLYANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é muito bom! Café da manhã bem feito, bom atendimento, sempre deixavam novas toalhas, chuveiro quente (o que é bem importante no frio) e camas bem confortáveis! Meu único ponto mesmo é no banheiro do nosso quarto que na maioria das vezes molhava o chão quando tomávamos banho.
Stayed 5 nights in Oct 2025

10/10 Excellent

RONIVAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Alyson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Gabriela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Myrtes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Rafael

Stayed 4 nights in Aug 2025

6/10 Okay

Diana Elena

Traveled with family

Análise real

Aparentemente limpo, cheiro deve ser da mobília velha, pia do banheiro a água da torneira inunda o balcão e o chão, o acento do vaso é ruim. Houve um acidente externo que rompeu o cano de água ( isso não foi responsabilidade do hotel), mas faltou água no fim da tarde do dia 06/09, ficamos sem água pra qualquer coisa, banho só no dia 07/09. Ainda que nós chegamos no hotel fim do dia apenas para dormir. Pra nós o hotel foi tipo passagem, seria terrível se tivesse que ficar ali algum tempo ocioso. O café da manhã não é lá essas coisas. Minha análise é que precisa uma reforma nas instalações desde a recepção até a mobília. O preço pago pelo ofertado foi caro, teria conseguido melhor com certeza, e Com certeza não voltaremos.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

THALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

EDILSON

Stayed 1 night in Aug 2025

10/10 Excellent

WASHINGTON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem impecável

Experiência fascinante e agradável a hospedagem
Stayed 3 nights in Aug 2025

10/10 Excellent

Rogério

Stayed 2 nights in Aug 2025

10/10 Excellent

Adenilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Everton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025