Exclusive Gramado Hotel & Spa by Gramado Parks

Property class: 3.5
VIP Access

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall.
A buffet setup with various food items and plates.
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors.
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall.
A modern indoor lounge area with reclining chairs and a stone wall backdrop.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Place, Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Place, Super Carros
    ‪9 min walk‬
  • Place, Santa Claus Village
    ‪14 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪90 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Apartment

9.4 out of 10
Exceptional
(56 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

Classic Apartment, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Gramado

Located in Dutra, Exclusive Gramado Hotel & Spa by Gramado Parks is next to Hollywood Dream Cars Museum and Prawer Chocolate Museum. This 187-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Hollywood Dream Cars Museum - 1 min walk - 0.1 miles
  • Super Carros - 9 min walk - 0.5 miles
  • Santa Claus Village - 14 min walk - 0.8 miles
  • Gramado Central Avenue - 5 min drive - 1.7 miles
  • Gramado Covered Street - 6 min drive - 2.0 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive

Restaurants

  • ‪Rasen Braza - ‬11 min walk
  • ‪Carne & Osso Steakhouse - ‬17 min walk
  • ‪Hotel Gramado Palace - ‬6 min walk
  • ‪Restaurante Aquecee - ‬3 min walk
  • ‪Pizzaria Heróis Da Pizza - ‬6 min walk

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

Exclusive Gramado Hotel & Spa by Gramado Parks features a full-service spa, an indoor pool, and a children's pool. Valet parking is offered for BRL 50.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a business center.
42-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Minibars, safes, and phones are also standard. Change of towels is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: BRL 50.00 per day
  • Covered valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Frequently asked questions

Is free cancellation available at Exclusive Gramado Hotel & Spa by Gramado Parks?

Exclusive Gramado Hotel & Spa by Gramado Parks provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Exclusive Gramado Hotel & Spa by Gramado Parks?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Exclusive Gramado Hotel & Spa by Gramado Parks on Sep 2, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Exclusive Gramado Hotel & Spa by Gramado Parks?

This hotel is situated in Dutra, just steps from Hollywood Dream Cars Museum and Prawer Chocolate Museum, and within a short walk of Super Carros. You'll also find Santa Claus Village and Saint George Castle Medieval Museum less than a mile away.

Is parking available on site at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes, valet parking is offered for BRL 50 per night and self parking is available for BRL 50 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Exclusive Gramado Hotel & Spa by Gramado Parks?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Exclusive Gramado Hotel & Spa by Gramado Parks include a casino on the premises?

No, Exclusive Gramado Hotel & Spa by Gramado Parks doesn't have a casino.

Is there an indoor pool at Exclusive Gramado Hotel & Spa by Gramado Parks?

Yes, this hotel has an indoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What do couples enjoy most about Exclusive Gramado Hotel & Spa by Gramado Parks?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at Exclusive Gramado Hotel & Spa by Gramado Parks?

No, this hotel doesn't have a spa tub.

Does Exclusive Gramado Hotel & Spa by Gramado Parks have a restaurant that serves breakfast?

Yes, Exclusive Gramado Hotel & Spa by Gramado Parks serves free continental breakfast at Signature each morning.

Does Exclusive Gramado Hotel & Spa by Gramado Parks allow pets to stay for free?

No, pets and service animals aren't allowed at Exclusive Gramado Hotel & Spa by Gramado Parks.

Are there connecting rooms at Exclusive Gramado Hotel & Spa by Gramado Parks?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Exclusive Gramado Hotel & Spa by Gramado Parks?

The closest major airport to Exclusive Gramado Hotel & Spa by Gramado Parks is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 23 mi away.

Are there rooms with balconies that I can book at Exclusive Gramado Hotel & Spa by Gramado Parks?

No, there aren't any guestrooms with balconies at Exclusive Gramado Hotel & Spa by Gramado Parks.

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 601 out of 766 reviews
Rating 8 - Good. 105 out of 766 reviews
Rating 6 - Okay. 42 out of 766 reviews
Rating 4 - Poor. 11 out of 766 reviews
Rating 2 - Terrible. 7 out of 766 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Livia basilio

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vlamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

TIAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã bom, quero Sempre foi limpo adequadamente
Stayed 3 nights in May 2026
Verified review

8/10 Good

Salomão

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto é bom e a área de lazer é excelente, com destaque para a academia bem equipada e a piscina espaçosa. O café da manhã é ótimo e a equipe, extremamente atenciosa. Contudo, o banheiro precisa de melhorias: o box de plástico e a falta de suportes para toalhas comprometem a funcionalidade. Além disso, o enxoval de banho e rosto está bastante desgastado e aquém do nível do hotel, necessitando de renovação urgente.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

JOSE M L DA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um café da manhã variado e de boa qualidade (fresco, sempre reposto, etc), funcionários atenciosos, eventos quase todos os dias como opção de inicio de noite (música, oficina de drinks, etc).
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Somente a manutenção da área da piscina nos decepcionou por não ter sido aviso.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo e organizado. Tudo Ok
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Clara

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Minha experiência no hotel foi, no geral, boa. As instalações são confortáveis, o atendimento na recepção foi cordial e a estadia foi tranquila na maior parte do tempo. No entanto, tive um problema sério que precisa ser mencionado: ao utilizar o serviço de manobrista, meu carro acabou sendo danificado. Isso gerou um grande transtorno e frustração, já que se espera cuidado e responsabilidade com o veículo dos hóspedes. Apesar dos pontos positivos do hotel, essa situação impacta bastante a avaliação final. Espero que a administração reveja esse serviço e tome medidas para evitar que isso aconteça com outros clientes.
Stayed 1 night in May 2026
Verified review

8/10 Good

GABRIELE

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bem variado e muito gostoso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

kaue

Liked: Cleanliness, staff & service, property conditions & facilities
Café top
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Um dos melhores hotéis que já ficamos! Tudo limpo e organizado, os funcionários são muito receptivos, e educados, os meninos do café da manhã são gentis e atenciosos. A academia sempre limpa, os equipamentos estão bons.
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

silvania

Liked: Property conditions & facilities
Aquela s pessoa te abordando pra vender cotas de quarto no hotel são um abuso... tem gente te abordando na saida do café, na porta do elevador, e ainda ficam bravos se a pessoa não quer ouvir Café da manha ruim, tudo frio, industrializado, de má qualidade. piscina estava interditada de tão suja. jacuzzi tinha uma gordura marrom na água, Quartos mal limpos... mobiliario do hotel e toalhas bem desgastados
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piscina e a Hidro são muito boas. Os quartos são confortáveis, chuveiro muito bom,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ótimo custo benefício. Estadia de acordo com as fotos e demais informações.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness
A estadia ia bem até o fds se aproximar. Parece que eles perdem o controle das coisas, conforme a lotação do hotel aumenta. A piscina apresentou um problema fixando interditada muitos dias da estadia. O agendamento das jacuzzi não funciona pq a galera não sai, não respeita e ngm informa sobre o tempo ter acabado. O restaurante do hotel também é muito bom, mas só quando está vazio. No mais, o que salva são os funcionários que são extremamente educados e prestativos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ednei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo ,café muito bom .
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Evellin Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities
Escolhi esse hotel com a expectativa de descansar e aproveitar a área de lazer, o que infelizmente não aconteceu como planejado. Durante a estadia, a área de lazer estava em manutenção devido a um problema, o que foi uma grande decepção, já que esse foi um dos principais motivos da escolha. Vale destacar que o hotel foi solícito ao oferecer a possibilidade de utilizar a área de lazer de outras unidades da rede. No entanto, optei por não utilizar, pois buscava justamente a comodidade de aproveitar tudo no próprio local. Outro ponto negativo foi o conforto do quarto. A cama estava bastante irregular, parecendo uma “canoa” de um dos lados, o que prejudicou muito a qualidade do sono. Os travesseiros também deixaram a desejar, apesar de haver mais de uma opção disponível, todos eram muito moles e sem sustentação. Além disso, o estacionamento tem um custo elevado, R$45 por diária, o que considero alto. No restaurante, a experiência também não foi positiva.Pedi um parmegiana, mas a carne estava extremamente seca, sem suculência, o que comprometeu o prato. Por outro lado, o hotel tem seus pontos positivos. O café da manhã é bom, com variedade adequada, a academia é bem equipada para um hotel, a localização é excelente e o atendimento da equipe foi impecável, todos muito atenciosos e prestativos. Também tivemos momentos agradáveis durante a estadia, como uma experiência interativa para aprender a preparar um drink e uma apresentação ao vivo com uma moça tocando violino.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom mesmo
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã tem pouca variedade e alguns itens são velhos
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional. Excelente hotel, equipe e acomodação
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível,tudo lindo e limpo. Quarto confortável,café da manhã bom porém repetitivo.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
Boa variedade no café da manhã, hidromassagens e piscina excelentes para relaxar.
Stayed 2 nights in Apr 2026