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Berghotel Hammersbach, Sure Hotel Collection by Best Western

4.0 star property
Mountain ski retreat with 3 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Berghotel Hammersbach, Sure Hotel Collection by Best Western

Indoor pool, sun loungers
Bar (on property)
Lobby
3 restaurants, breakfast, lunch, dinner served; Regional cuisine
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Kreuzeckweg 2-6, Grainau, 82491
  • Place, Garmisch-Classic
    ‪10 min walk‬
  • Place, 4 Olympia-Downhill
    ‪19 min walk‬
  • Place, Kreuzeckbahn
    ‪8 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪68 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Balcony, Annex Building (Converts to 2 Twin Beds)

Classic Room, 1 Double Bed, Balcony, Annex Building (Converts to 2 Twin Beds) | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Classic Room, 1 Double Bed, Balcony, Annex Building (Converts to 2 Twin Beds)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony, Annex Building

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Balcony, Annex Building

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort-Zimmer, Mehrere Betten, Balkon, Annex

Comfort-Zimmer, Mehrere Betten, Balkon, Annex | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Comfort-Zimmer, Mehrere Betten, Balkon, Annex

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior-Zimmer, Mehrere Betten, Balkon

Premium bedding, in-room safe, iron/ironing board, rollaway beds

Superior-Zimmer, Mehrere Betten, Balkon

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room, 1 single bed, Annex, located in the Alpspitz building

LCD TV, books

Classic Room, 1 single bed, Annex, located in the Alpspitz building

  • Sleeps 1
  • 1 Twin Bed

Suite, 2 bedrooms, balcony (Living Room) located in the Werdenfels house

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard-Apartment

Standard-Apartment | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Standard-Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Grainau

Located within a mile (2 km) of Kreuzeckbahn, Berghotel Hammersbach, Sure Hotel Collection by Best Western is within 2 miles (3 km) of Garmisch-Classic. This 127-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Located centrally in Grainau, it's connected to a rail/subway station and also close to Hell Valley and Tennissportparadies Grainau-Zugspitze.

What's nearby

  • Garmisch-Classic - 10 min walk - 0.5 miles
  • 4 Olympia-Downhill - 19 min walk - 1.0 mile
  • Kreuzeckbahn - 8 min drive - 3.1 miles
  • Garmisch-Partenkirchen Ski Resort - 9 min drive - 3.7 miles
  • Wank Mountain - 13 min drive - 5.3 miles

Getting around

  • Untergrainau Station - 4 min drive
  • Munich Airport (MUC) - 118 min drive

Restaurants

  • ‪Zuggy's Base Camp - ‬7 min drive
  • ‪Riessersee Hotel Resort - ‬10 min drive
  • ‪Market Station - ‬7 min drive
  • ‪The Local Cure Lounge Bar - ‬6 min drive
  • ‪Gasthaus Bräuwastl - ‬6 min drive

About this property

Berghotel Hammersbach, Sure Hotel Collection by Best Western

Mountain ski retreat with 3 restaurants and full-service spa
At Berghotel Hammersbach, Sure Hotel Collection by Best Western, guests enjoy a full-service spa, an indoor pool, and a gym. Self parking is offered for EUR 10.5 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Safes are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spabereich has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (EUR 10.50 per day)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bauerstube
  • Hammersbacher Hütte
  • Kaminbar
  • Kreuzeck

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • Elevator
  • Tile flooring in public areas

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 10.5 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Haus Hammersbach
Haus Hammersbach Grainau
Hotel Haus Hammersbach
Hotel Haus Hammersbach Grainau
SENTIDO Zugspitze Berghotel Hammersbach Hotel
SENTIDO Berghotel Hammersbach Hotel
SENTIDO Zugspitze Berghotel Hammersbach
SENTIDO Berghotel Hammersbach
Berghotel Hammersbach Hotel
Berghotel Hammersbach Grainau
Berghotel Hammersbach Hotel Grainau
SENTIDO Zugspitze Berghotel Hammersbach

Frequently asked questions

What can I see around Berghotel Hammersbach, Sure Hotel Collection by Best Western?

This hotel is located in Grainau, close to Eibsee, Garmisch-Partenkirchen Ski Resort, and Zugspitze. You'll also find Garmisch-Classic and Alpspitz within a short drive.

Is parking available on site at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Yes, uncovered parking is offered for EUR 10.5 per day. You'll find a max of 1 space per unit.

Is a spa located at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Spabereich is the hotel's spa and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Berghotel Hammersbach, Sure Hotel Collection by Best Western include a casino on the premises?

No, Berghotel Hammersbach, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 3 restaurants.

Does Berghotel Hammersbach, Sure Hotel Collection by Best Western have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Berghotel Hammersbach, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, Berghotel Hammersbach, Sure Hotel Collection by Best Western has 3 restaurants, and serves free buffet breakfast each morning.

Will Berghotel Hammersbach, Sure Hotel Collection by Best Western allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Berghotel Hammersbach, Sure Hotel Collection by Best Western for a fee of EUR 20 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Berghotel Hammersbach, Sure Hotel Collection by Best Western?

The closest major airport to Berghotel Hammersbach, Sure Hotel Collection by Best Western is Kranebitten Airport (INN), which is about 20.3 mi away.

Can I book a room with a balcony at Berghotel Hammersbach, Sure Hotel Collection by Best Western?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or mountain views.

Does Berghotel Hammersbach, Sure Hotel Collection by Best Western have a wedding venue on site?

There are wedding services available at Berghotel Hammersbach, Sure Hotel Collection by Best Western if that's in your vacation plans.

Berghotel Hammersbach, Sure Hotel Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 520 reviews
Rating 8 - Good. 199 out of 520 reviews
Rating 6 - Okay. 41 out of 520 reviews
Rating 4 - Poor. 12 out of 520 reviews
Rating 2 - Terrible. 3 out of 520 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tarmo

Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was average, not very clean. Had a weird odor. Did not have an iron. Parking was also horrendous. By 7pm all parking on the premises was completely taken. No AC (which I know is common in Europe). Area around the property is beautiful. Decent location.
Stayed 1 night in Aug 2025

10/10 Excellent

kathleen, pacifica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to sites yet away from crowds.
Stayed 3 nights in Aug 2025

10/10 Excellent

Collin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and traditional Bavarian style. Excellent breakfast and dining options.
Stayed 1 night in Jul 2025

10/10 Excellent

John, Mill Valley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 1 night in Jul 2025

10/10 Excellent

John, Mill Valley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It would be impossible to find a more beautiful location than this place. Just incredible.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Amazing day! The staff was the best part. We asked for an ice machine, but they don’t have them at hotels in Europe. A very nice staff member immediately helped us and ran and got us ice for our water bottles for the day. Went out of his way. Amazing place to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Krunoslav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet dinner! Comfortable beds. Staff very friendly!
Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay at this hotel and it was even better this time
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie, Arlington

Traveled with group
The front desk person was Asian and didn’t understand English. He advised our rooms were adjoining but I don’t think he knew what the word meant. Also find it crazy to pay for parking at a hotel where you are staying.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, pool was huge and warm, breakfast was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Graeme

Stayed 1 night in Oct 2024

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, helpful staff. Our room had a beautiful view of the mountains and the swimming pool was a highlight
Stayed 2 nights in Sep 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away.

Read the other reviews - they are false advertising their rooms. The room and bedroom pictured will most likely NOT be what you get. Pros Close to train/hiking Pillow Cons Room not as pictured Room received had very gross stains - cracks, etc. Parking is a nightmare Way overpriced
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Would definitely stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

JASON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Breakfast was very good.
Stayed 2 nights in Sep 2024

6/10 Okay

Robertson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some staff members were most knowledgeable & helpful. Unfortunately this could not be said for all staff. One receptionist was seemingly unable to speak English. The cleaning lady who was very friendly spoke good English, begs the question why someone behind reception @ a 4 Star hotel was seemingly unable to speak English, although I have the impression she just didn't want to!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jakob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quintessential mountain hotel

Lovely hotel. Room next to a bubbling stream. Pool to cool off in. Drinks. Great breakfast buffet. Lovely location. Nice atmosphere.
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mikkel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2024

8/10 Good

william m hale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, quiet place to stay!

Wonderful property and a fantastic location within the area. Easy access to the train that goes to Garmisch as well as the Eibsee and Zugspitze. Not as busy of an area as Garmisch which we enjoyed. Great amenities and restaurant.
Stayed 3 nights in Jul 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel annually coming from California …for the service and cleanliness. Breakfast offers are wonderful! Convenient to train and bus. Pool was well maintained.
Stayed 4 nights in Jun 2024

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