We booked this home for a family weekend, but actually ended up staying in a different house nearby under the same management due to the heat requiring maintenance. Management were extremely responsive to all our communications, they were professional, friendly and gracious. I did walk through this house before relocating, and it was indeed charming, very clean and delightfully decorated. I had some questions about check-in before arriving, which were all answered in a timely manner, and the actual check-in was very easy. I was not able to experience this particular neighborhood, since we didn't end up staying the night, but from driving through it looked fine and I saw on Google there are several points of interest within walking distance. Overall, we were very satisfied with our experience!