The New County Hotel

3.0 star property
Hotel in Gloucester with a 24-hour front desk

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Photo gallery for The New County Hotel

Triple Room | Desk, laptop workspace, free WiFi, bed sheets
40-inch flat-screen TV with digital channels, TV
40-inch flat-screen TV with digital channels, TV
Exterior
One Bedroom Apartment | Living area | 40-inch flat-screen TV with digital channels, TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
44 Southgate Street, Gloucester, England, GL1 2DR
  • Place, Gloucester Docks
    ‪4 min walk‬
  • Place, Gloucester Cathedral
    ‪5 min walk‬
  • Place, Gloucester Quays
    ‪7 min walk‬

Room options

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double or Twin Room, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Triple Room

  • 249 sq ft
  • Bay view
  • Sleeps 3
  • 3 Twin Beds

One Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 756 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Two Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Gloucester

The New County Hotel places you next to Gloucester Waterways Museum and Greyfriars. The 58 rooms at this 3-star hotel include kitchens, sitting areas, and coffee makers.

What's nearby

  • Greyfriars - 2 min walk - 0.1 miles
  • Gloucester Guildhall - 3 min walk - 0.2 miles
  • Gloucester Docks - 4 min walk - 0.3 miles
  • Gloucester Cathedral - 5 min walk - 0.3 miles
  • Gloucester Quays - 7 min walk - 0.4 miles

Getting around

  • Gloucester Station - 10 min walk

Restaurants

  • ‪The Drunken Duck - ‬3 min walk
  • ‪Café René - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Greggs - ‬1 min walk
  • ‪Elote Tacos - ‬2 min walk

About this property

The New County Hotel

Hotel in Gloucester with a 24-hour front desk
Guests staying at The New County Hotel enjoy free WiFi in public areas and express check-out. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
Guests can expect free WiFi and 40-inch flat-screen TVs with digital channels. Kitchens, sitting areas, and ovens are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)

Family friendly

  • In-room kitchen

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas

More

  • 3 floors
  • Built in 1800
  • Renovated guestrooms - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Kitchen
  • Oven
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8 per day (820 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New County Hotel Gloucester
New County Hotel
New County Gloucester
New County Hotel Gloucester
The New County Hotel Hotel
The New County Hotel Gloucester
The New County Hotel Hotel Gloucester

Frequently asked questions

Are free cancellation options available at The New County Hotel?

The New County Hotel provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to The New County Hotel?

This hotel is located in Gloucester, just steps from Gloucester Waterways Museum and Greyfriars, and within a short walk of Gloucester Docks. You'll also find Gloucester Quays and Kingsholm Stadium less than a mile away.

Is parking available on site at The New County Hotel?

No, there isn't parking available at the hotel.

Does The New County Hotel include a casino?

No, The New County Hotel doesn't have a casino.

Is there an indoor pool at The New County Hotel?

No, there is no indoor pool at this hotel.

Is The New County Hotel a good place to stay for couples?

Couples staying at this hotel will value amenities like a kitchen, bay views in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at The New County Hotel?

No, this hotel doesn't have a spa tub.

Does The New County Hotel have a restaurant that serves breakfast?

No, The New County Hotel doesn't have a restaurant that serves breakfast.

Does The New County Hotel allow pets to stay free of charge?

No, pets aren't allowed at The New County Hotel.

Are there connecting rooms at The New County Hotel?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The New County Hotel?

No, there aren't any guestrooms with balconies at The New County Hotel.

The New County Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 507 reviews
Rating 8 - Good. 167 out of 507 reviews
Rating 6 - Okay. 62 out of 507 reviews
Rating 4 - Poor. 47 out of 507 reviews
Rating 2 - Terrible. 51 out of 507 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all shopping and attractiobs. Staff were extremely helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was OK for price paid but bed uncomfortable - old mattress, sink into it, squeaked every time I moved. Poor nights sleep, not helped by shower dripping all night despite tap being turned off.
Stayed 1 night in Sep 2025

6/10 Okay

Ash

Stayed 2 nights in Sep 2025

10/10 Excellent

JACK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right in the centre of town staff are super friendly
Stayed 1 night in Sep 2025

6/10 Okay

Hilary

Stayed 1 night in Sep 2025

8/10 Good

odette

Liked: Cleanliness, staff & service
Nice staff safe and slept well
Stayed 1 night in Aug 2025

2/10 Terrible

Phil

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Only location near Boscombe Pier available. Big mistake.
Stayed 1 night in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

ron

Traveled with partner
Liked: Cleanliness, staff & service
Good budget hotel very friendly staff. Man that booked us in couldn't do enough for you. Nice little bar in hotel good outside sitting area. Excellent for a sunny day. Overall a very comfortable stay at a competitive price
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ifeoluwapo

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Wouldn’t stay again

I needed to contact the hotel prior to arrival, this was impossible. No one would answer the phone despite trying several times. The room we were provided didn’t come with any of the amenities described upon booking. They did though provide us with a room with a fridge and microwave after complaining. This room was nice enough. The hotel itself is nice however all in all, it was a bad experience
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great central spot. 24 hr check in. Room was spacious and had everything you need
Stayed 1 night in Aug 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again.

Very enjoyable stay at a good price for a central location in Gloucester City.
Stayed 2 nights in Aug 2025

8/10 Good

Simon

Liked: Cleanliness, room comfort

fair room for price

good size room, Fan which was welcomed, bed ok and room tidy. needs a hook for towel as knowhere to place it when in shower, few cracked tiles.
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Stayed 2 nights in Jul 2025

10/10 Excellent

d

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at the hotel. Staff were always very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay, ideally situated , nice rooms & friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was really nice and spacious, ideal for a party of four. Modern furniture and design, good kitchen facilities and good for couples looking to stay sort or long term. Right in the middle of the town so it is a very good location, but can get quite loud at night. Had to have the windows open because it was a warm night so I could hear noises and sirens outside. Ideal for trips like Cheltenham or RIAT, would stay again.
Stayed 1 night in Jul 2025

6/10 Okay

Beverley

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Poppy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and tried to help (couldn’t move rooms due to availability). The wifi only worked if you were standing right by the open window, climate control didn’t work at all, TV has fuzzy signal on all channels (staff seemed aware of this with no suggestions), fridge doesn’t stay on when you leave the room as they will only give one key and the shower drain was so blocked that you could only run the water in 90 second increments before it would overflow the basin.
Stayed 1 night in Jul 2025