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Bristol Palace Hotel

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes
Terrace Junior Suite | Terrace/patio
Suite | Down comforters, minibar, in-room safe, blackout drapes
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Via XX Settembre 35, Genoa, GE, 16121
  • Old Port
    ‪9 min walk‬
  • Aquarium of Genoa
    ‪11 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬

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Room options

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Grand Junior Suite

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, blackout drapes

Suite

  • 495 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Genoa

Located in Genoa Historical Centre within a short walk of Old Port, Bristol Palace Hotel is within a mile (2 km) of other popular sights such as Genoa Port Center. This 133-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles
  • Genoa Port Center - 13 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 miles

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel with a 24-hour front desk and a restaurant
A local mainstay since 1900, Bristol Palace Hotel offers free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a ballroom.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and bidets. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.
Property Registration Number IT010025A145L88KIP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Are free cancellation options available at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bristol Palace Hotel?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Jul 1, 2025 start from $258.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Bristol Palace Hotel?

This hotel is situated in Genoa Historical Centre within a short 11-minute walk of Old Port and also 16 minutes on foot from Genoa Port Center. You'll also find Piazza de Ferrari and Teatro Carlo Felice less than a mile away.

Will I be able to park at Bristol Palace Hotel?

Yes, though parking is limited.

Does Bristol Palace Hotel have a casino?

No, Bristol Palace Hotel doesn't have a casino.

Is there an indoor pool at Bristol Palace Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Bristol Palace Hotel?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and slippers.

Are there hot tubs at Bristol Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Bristol Palace Hotel have a restaurant with a breakfast menu?

Yes, Bristol Palace Hotel serves buffet breakfast for a surcharge each morning at Giotto.

Does Bristol Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bristol Palace Hotel for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Does Bristol Palace Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Bristol Palace Hotel?

The closest major airport to Bristol Palace Hotel is Cristoforo Colombo Airport (GOA), which is 6.6 mi away (20 minutes by car).

Can I book a room with a balcony at Bristol Palace Hotel?

Yes, some guestrooms at Bristol Palace Hotel offer a balcony and may feature city views.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1008 reviews
Rating 8 - Good. 226 out of 1008 reviews
Rating 6 - Okay. 33 out of 1008 reviews
Rating 4 - Poor. 11 out of 1008 reviews
Rating 2 - Terrible. 4 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Easy walking distance to town. Center. Many restaurants and stores. Staff was excellent. Room was high with many amenities. Highly recommend it. Our doorman Davide was so helpful gave great information also.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great staff, awesome restaurant. Clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, great staff and awesome restaurant.
Stayed 7 nights in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

N

Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 6 nights in Feb 2025

10/10 Excellent

STANKO, Bratislava

Stayed 1 night in Feb 2025

10/10 Excellent

William, CHRIST CHURCH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. The interior of the hotel is gorgeous. The location is perfect. Just a few minutes walk from the Brignole train station.
Stayed 1 night in Feb 2025

10/10 Excellent

marlene, San Diego

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The best (and the most expensive) hotel in town.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and comfortable stay .
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience I have ever had! Amazing location, very walkable, able to get to all parts of the city easily. From the hotel porters, the front desk staff, the bar tenders, the restaurant, the service was impeccable. Beautiful rooms with great design, robes, bathrooms. I would return to Genoa to stay here.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and attentive. The restaurant was excellent, as was the breakfast buffet. We actually returned for another night because of a train strike.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid choice in central Genoa. Great service! Could use an update though.
Stayed 1 night in Jan 2025

10/10 Excellent

Popescu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great staff! Hotel is practically a museum, very clean and updated with all necessary items as per actual requirements Restaurant is great, worth to try it once in Genoa. We definitely visit again soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stunningly beautiful property that is very central and impeccably clean. Staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the centre of Genoa

Lovely hotel. Great breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga V, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, hotel and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Asgede

Liked: Cleanliness, staff & service, property conditions & facilities
Over all I love the safety
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was welcoming and made everything was explained and met with our expectations. The rooms were very clean and comfortable. Would definitely recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow place love it
Stayed 1 night in Nov 2024

10/10 Excellent

Spyridon

Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! You can feel the history and elegance when you walk in the door!
Stayed 3 nights in Dec 2024

10/10 Excellent

jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel.

Love this hotel, i’ve stayed here for 10 nights over the last couple of years. The hotel takes you back to the heydays of classic 5* hotels with modern subtle touches. The bedrooms are light and airy although there can be a bit of noise from the street into the night, not enough to disrupt sleep (Genoa is a busy city throughout the year) The staff have always been extremely helpful and efficient. Breakfast is served via buffet but with an air of elegance in the 2nd floor dining room.
Stayed 2 nights in Nov 2024

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