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Bristol Palace Hotel

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Suite | 1 bedroom, down comforters, minibar, in-room safe
Terrace Junior Suite | Terrace/patio
Property entrance
Grand Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Old Port
    ‪9 min walk‬
  • Aquarium of Genoa
    ‪11 min walk‬
  • Port of Genoa Cruise Ship Terminal
    ‪3 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Terrace Junior Suite

Terrace Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Terrace Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite | 1 bedroom, down comforters, minibar, in-room safe

Grand Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite | 1 bedroom, down comforters, minibar, in-room safe

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

1 bedroom, down comforters, minibar, in-room safe

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Double or Twin Room

9.6 out of 10
Exceptional
(71 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

1 bedroom, down comforters, minibar, in-room safe

Classic Single Room

8.0 out of 10
Very good
(10 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

1 bedroom, down comforters, minibar, in-room safe

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Genoa

Located in Genoa Historical Centre within a short walk of Old Port, Bristol Palace Hotel is within a mile (2 km) of other popular sights such as Genoa Port Center. This 133-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles
  • Genoa Port Center - 13 min walk - 0.7 miles
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 miles

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel with a 24-hour front desk and a restaurant
A local mainstay since 1900, Bristol Palace Hotel offers free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a water dispenser.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.
Property Registration Number IT010025A145L88KIP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Are free cancellation options available at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see near Bristol Palace Hotel?

This hotel is situated in Genoa Historical Centre within a short 11-minute walk of Old Port and also 16 minutes on foot from Genoa Port Center. You'll also find Piazza de Ferrari and Teatro Carlo Felice less than a mile away.

Will I be able to park at Bristol Palace Hotel?

Yes, though parking is limited.

Does Bristol Palace Hotel have a casino?

No, Bristol Palace Hotel doesn't have a casino.

Is there an indoor pool at Bristol Palace Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Bristol Palace Hotel?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and slippers.

Does Bristol Palace Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bristol Palace Hotel have a restaurant with a breakfast menu?

Yes, Bristol Palace Hotel serves buffet breakfast for a surcharge each morning at Giotto.

Does Bristol Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bristol Palace Hotel for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Does Bristol Palace Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Bristol Palace Hotel?

The closest major airport to Bristol Palace Hotel is Cristoforo Colombo Airport (GOA), which is 6.6 mi away (20 minutes by car).

Are there rooms with balconies at Bristol Palace Hotel?

Yes, some guestrooms at Bristol Palace Hotel offer a balcony and may feature city views.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David, Bellingham

Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Staff were both friendly and helpful. Valet service for parking was first class. Breakfast was comprehensive (didn’t have dinner there) Reason this is not a ‘5’ is that the hotel is a bit ‘tired’ and in need of a refurb. The downsides of an old building (few power points, a quirky water system etc) were much in evidence.
Stayed 3 nights in May 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catriona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another five stars for the Bristol Palace Hotel

The employees at the hotel were so kind and helpful. Housekeeping has been amazing and doing a wonderful job every day. The food at the restaurant is superb, including the extravagant breakfast buffet every morning. And the location of the hotel is in the heart of the historic District Sincerely, Captain Christopher Farnsworth
Stayed 4 nights in Apr 2025

10/10 Excellent

Laurie, Boone

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko super śniadanie extra
Stayed 1 night in Mar 2025

10/10 Excellent

Nausser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2025

10/10 Excellent

Marissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed so far
Stayed 1 night in Mar 2025

10/10 Excellent

Ludwig

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly and helpful staff right in the middle of the city. Would recommend to anyone.
Stayed 2 nights in Apr 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Emily, Warsaw

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bristol Palace Hotel was a great place to stay in Genoa. It is well-located to shopping, restaurants and cultural/historical places. We walked to the train station about 10 minutes away. The hotel is a hidden gem with an elegant feel. The room and bathroom were comfortable and the breakfast was fabulous. The staff, especially Matteo, were friendly and extremely helpful. I highly recommend the Bristol Palace Hotel.
Stayed 2 nights in Mar 2025

8/10 Good

AMR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a perfect location. The only thing that was not correct is that air conditioning was not functioning!! They said they hadn’t turned it on for the season yet which not acceptable for such a beautiful hotel.
Stayed 3 nights in Mar 2025

8/10 Good

Marifi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Serhii

Stayed 1 night in Mar 2025

10/10 Excellent

frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Easy walking distance to town. Center. Many restaurants and stores. Staff was excellent. Room was high with many amenities. Highly recommend it. Our doorman Davide was so helpful gave great information also.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Amenities
Very clean Staff knowledgable
Stayed 2 nights in Mar 2025

10/10 Excellent

jennifer, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with wonderful staff…very convenient to shopping and dining… Davide and Matteo gave us outstanding service including restaurant suggestions and overall sense of the city Breakfast was the best on our trip…great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

This is THE place to stay in Genoa! Everything about it is first class in the best location
Stayed 4 nights in Mar 2025

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great staff, awesome restaurant. Clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, great staff and awesome restaurant.
Stayed 7 nights in Mar 2025

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