Gatlinburg Town Square

Property class: 2.5

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Photo gallery for Gatlinburg Town Square

A hotel with multiple floors, a central water feature, and a stone facade.
A living room with a stone fireplace, a television, and a sofa.
A hotel with multiple floors, a central courtyard, and a mountain backdrop.
A multi-story hotel with a central water feature, balconies, and lush landscaping.
A hotel room with a bed, a small sofa, a desk with a chair, a kitchenette, and a bathroom.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
414 Airport Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

GTS Studio

8.4 out of 10
Very good
(43 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(74 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 864 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

GTVH Standard Queen Room

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

GTV Studio

8.4 out of 10
Very good
(32 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

GTV 1 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

GTVH Standard King Room

8.0 out of 10
Very good
(83 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

7.2 out of 10
Good
(11 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(8 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

GTS 2 Bedroom Premium

8.8 out of 10
Excellent
(51 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(6 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square while other popular sites like Gatlinburg SkyPark are within a 15-minute stroll. This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 8 min walk - 0.5 miles
  • Ripley's Believe It Or Not Museum - 8 min walk - 0.5 miles
  • Ole Smoky Moonshine Distillery - 8 min walk - 0.5 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 82 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square

Gatlinburg Town Square features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool
The property will be renovating from July 13 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to do near Gatlinburg Town Square?

Guests positively rate the hotel's walkable location in Gatlinburg, and it's a short 15-minute walk from Great Smoky Mountains National Park and also 8 minutes on foot from Gatlinburg SkyPark. You'll also find Ripley's Aquarium of the Smokies and Anakeesta less than a mile away.

Is parking available on site at Gatlinburg Town Square?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square feature a casino at the property?

No, Gatlinburg Town Square doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from April 27 2026 until January 9 2027 (subject to change).

What will couples enjoy most about a stay at Gatlinburg Town Square?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include a fireplace and a jetted bathtub.

Are there hot tubs at Gatlinburg Town Square?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Gatlinburg Town Square feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square though service animals are welcome.

Are there connecting rooms at Gatlinburg Town Square?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Gatlinburg Town Square?

The closest major airport to Gatlinburg Town Square is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Gatlinburg Town Square?

Yes, some guestrooms at Gatlinburg Town Square offer a balcony.

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 701 out of 1489 reviews
Rating 8 - Good. 380 out of 1489 reviews
Rating 6 - Okay. 209 out of 1489 reviews
Rating 4 - Poor. 116 out of 1489 reviews
Rating 2 - Terrible. 83 out of 1489 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, just off the strip.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very nice and all the staff where so helpful
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Close proximity to the park and walking distance to Downtown. Great arrangement of rooms and free laundry.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY! Highly recommend!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was still under construction when we went, but it was the best stay we've had as a family with 2 little ones
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ito was dirty. Stuff was rude. No management on duty, unprofessional. Dishonest.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying there when we come to Gatlinburg, it has everything we need, and it's convenient downtown.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel and room. We plan to stay there the next time we travel to Gatlinburg.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location we love the place
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was great, nice staff, and the room was clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice staff, clean room.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an outdoor swimming pool
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really good stay. We have stayed here one time before and wanted to come back. They are doing construction but have renovated a lot of the rooms and we were very happy. Everything was clean and they had two outdoor pools and one indoor pool. It's pretty close to the strip and we walked down twice without any problem.. very nice place.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Rooms need some work in them, but was still a nice stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Location was convenient and room was very clean and well decorated.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff, water leak in room.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! We love the area!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and right near downtown. No need to pay for any downtown Gatlinburg parking. Clean room and nice service.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room we had was recently remodeled and nice. We walked to nearly everything, but the trolley is also a option! No complaints, especially for the price and location.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and and the bed was very comfortable. Great stay for the price.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great location- walk to downtown easily.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
This is the 3rd time we have stayed at GTSquare. Our 2-bedroom condo was nice, clean and comfortable. The entire facility was recently sold and is undergoing major reconstruction, but we would certainly stay there again next year if it is possible.
Stayed 3 nights in May 2026