Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
1 bedroom, desk, iron/ironing board, free WiFi

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

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Room options

King Room with River View

8.8 out of 10
Excellent
(29 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(28 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(216 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(194 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Edgewater Hotel - Gatlinburg is within a 5-minute walk of popular attractions such as Ripley's Aquarium of the Smokies and SkyPark. This 205-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg features an indoor pool, an outdoor pool, and a gym. Self parking is available for USD 16.46 per day. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to Edgewater Hotel - Gatlinburg?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and SkyPark, and within a short walk of Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Will I be able to park at Edgewater Hotel - Gatlinburg?

Yes, parking is offered for USD 16.46 per day. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Edgewater Hotel - Gatlinburg include a casino at the property?

No, Edgewater Hotel - Gatlinburg doesn't have a casino.

Will I find an indoor pool at Edgewater Hotel - Gatlinburg?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Edgewater Hotel - Gatlinburg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Edgewater Hotel - Gatlinburg have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Edgewater Hotel - Gatlinburg feature a restaurant that includes a breakfast menu?

Edgewater Hotel - Gatlinburg offers free continental breakfast each morning though there is no restaurant.

Will Edgewater Hotel - Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Edgewater Hotel - Gatlinburg though service animals are welcome.

Does Edgewater Hotel - Gatlinburg have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Edgewater Hotel - Gatlinburg?

The closest major airport to Edgewater Hotel - Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Can I book a room with a balcony at Edgewater Hotel - Gatlinburg?

Yes, every guestroom at Edgewater Hotel - Gatlinburg comes with a balcony with some featuring river or mountain views.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1211 out of 2182 reviews
Rating 8 - Good. 615 out of 2182 reviews
Rating 6 - Okay. 256 out of 2182 reviews
Rating 4 - Poor. 64 out of 2182 reviews
Rating 2 - Terrible. 36 out of 2182 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Srdjan

Liked: Staff & service
Disliked: Property conditions & facilities
Property is very outdated but clean for the most part. There is no storage space for clothes in the room. Bathroom shower wasn’t working properly but it was functional. They charge 20$ for a crib that was dirty and they didnt provide sheets. Location is great and its very convenient for geting in and out…
Stayed 4 nights in Jul 2025

4/10 Poor

Hilda, Foley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Great location just off the strip. Beautiful views and a good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Kari

Stayed 1 night in May 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service
The rooms are dated mattress need updated uncomfortable mattresses , bathrooms the tub is peeling faucet was leaking again dated. Heated pool was still cold.great location although clean dated makes it feel and look dirty.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Traveled with family
Disliked: Property conditions & facilities, room comfort
Just an older hotel, staff was excellent, room were very humid.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheyanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel the last time we were in Gatlinburg by walking around. Said we would stay next time and we did this time and loved every aspect. The pool was fantastic. The breakfast was delicious. The room was a decent size, bed a little hard but good for me! The parking was easy on the first level with my SUV being 6'7". I will be back. Multiple times!!! Thank you!!!
Stayed 2 nights in Apr 2025

8/10 Good

Rita

Nice stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with river overlook. Yes a dated building but was clean and beds comfortable. Would stay again when visiting Gatlinburg as was in perfect area walk to all we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the biggest reason we decided to stay here. The breakfast selection was good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Apr 2025

10/10 Excellent

Shana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Traveled with family
Liked: Amenities
Excellent location, within walking distance of most things. Also close to trolley stops. Parking is a little tight but doable. Front desk staff were very welcoming and helpful. Cleaning staff were as well. Breakfast was good but could use a little variety from day to day. Property itself could use a little upkeep but over all was a great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo, Austin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good value for the rate
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Zach

Super nice people clean rooms great location
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort

3 star hotel

I had reserved a mountainside view room, but the room had a view of the backside parking lot and a cut of the mountain. The Riverview had a view of the river and mountain. If I had known that, I would have booked a Riverview room. It was misleading. The breakfast choices were the same the 3 days we stayed there. We did notice a cockroach at the pool area, but didn't bring it up with the hotel as I did not see anymore.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 2 nights in Apr 2025

6/10 Okay

Gary

Liked: Staff & service
Shower drains did not drain, had to shower fast or your standing in a literal 6 inch pond.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christopher, Cabot

Liked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Blake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Close and convenient for walking downtown. Clean. Staff even left towels outside our door when we slept in for next day. Would stay here again!
Stayed 2 nights in Apr 2025

4/10 Poor

David

Disliked: Property conditions & facilities

Room ok parking horrible.

The front desk people were nice but when we checked in we told them our truck wouldn’t fit in parking garage spaces that were available.so they told us park a couple blocks down. We told them we would not be back until late going to baseball tournament. They gave us a paper to give to gate house. Well at 10:30 pm there is no gate person and can’t get in. Not to mention just seen a big bear and didn’t want to walk two blocks in the dark. Tried calling no answer. So parked on the street in front of hotel go in to lobby the lady tells us oh it’s fine to park in street. First shift should have told us that.
Stayed 1 night in Apr 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Apr 2025