Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

King Room with River View

8.8 out of 10
Excellent
(35 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(31 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(228 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

King Handicapped Mountainside

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(210 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Edgewater Hotel - Gatlinburg is within a 5-minute walk of popular attractions such as Ripley's Aquarium of the Smokies and SkyPark. This 205-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Pancake Pantry - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg features an indoor pool, an outdoor pool, and a gym. Self parking is available for USD 16.46 per day. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Sep 30, 2025 start from $149.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Edgewater Hotel - Gatlinburg?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and SkyPark, and within a short walk of Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at Edgewater Hotel - Gatlinburg?

Yes, parking is offered for USD 16.46 per day. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Edgewater Hotel - Gatlinburg include a casino at the property?

No, Edgewater Hotel - Gatlinburg doesn't have a casino.

Will I find an indoor pool at Edgewater Hotel - Gatlinburg?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Edgewater Hotel - Gatlinburg?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Edgewater Hotel - Gatlinburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Edgewater Hotel - Gatlinburg feature a restaurant that includes a breakfast menu?

Edgewater Hotel - Gatlinburg offers free continental breakfast each morning though there is no restaurant.

Will Edgewater Hotel - Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Edgewater Hotel - Gatlinburg though service animals are welcome.

Are there connecting rooms at Edgewater Hotel - Gatlinburg?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Edgewater Hotel - Gatlinburg?

The closest major airport to Edgewater Hotel - Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Edgewater Hotel - Gatlinburg?

Yes, every guestroom at Edgewater Hotel - Gatlinburg comes with a balcony with some featuring river or mountain views.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1300 out of 2355 reviews
Rating 8 - Good. 653 out of 2355 reviews
Rating 6 - Okay. 283 out of 2355 reviews
Rating 4 - Poor. 74 out of 2355 reviews
Rating 2 - Terrible. 45 out of 2355 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I stayed at the Edgewater hotel, and had a wonderful experience. The hotel was beautiful and very clean. My room was spacious and comfortable, and the bed was one of the best I’ve slept in while traveling. Breakfast was tasty with a good selection, and the staff made the stay even better with their friendliness. I truly enjoyed my time here and would definitely stay again!
Stayed 2 nights in Sep 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service
-
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a good price, great location, comfy beds, full breakfast, friendly staff. Couldn't ask for more.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijit

Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Always friendly upon checking in. Clean rooms. Convenient location. Parking is easy. Great breakfast options. This is our go to place when traveling to the area.
Stayed 3 nights in Jul 2025

6/10 Okay

Srdjan

Liked: Staff & service
Disliked: Property conditions & facilities
Property is very outdated but clean for the most part. There is no storage space for clothes in the room. Bathroom shower wasn’t working properly but it was functional. They charge 20$ for a crib that was dirty and they didnt provide sheets. Location is great and its very convenient for geting in and out…
Stayed 4 nights in Jul 2025

4/10 Poor

Hilda, Foley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Great location just off the strip. Beautiful views and a good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Traveled with family
Disliked: Property conditions & facilities, room comfort
Parking was tight quarters, room lighting was poor, bed was super hard and felt every spring in mattress Breakfast was par Pool was par Staff was par Location was good
Stayed 3 nights in Jun 2025

10/10 Excellent

Josefth

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Tammy

Stayed 4 nights in Jun 2025

6/10 Okay

Angela

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The pool was beautiful, as well as the stream and bridge. I rented a mountain view, however only saw trees and a parking lot. Breakfast went until 10, which was nice for my tired teens! The curtain in our room had white stains all over it. Mold in the bathroom sink around where it was sealed. The parking garage was flooding when we arrived, had to use my windshield wipers while parking. In the morning they were draining the water out and into the stream. The check in lady was not friendly at all, checkout man was very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Stayed 1 night in Jun 2025

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the free Breakfast, nice room, view of the river & lights of Gatlinburg. We arrived early the room wasn't ready so we stayed in lobby for over an hour then a manager? saw us & asked the desk person why we were waiting. She told her our room wasn't ready. She said find them a room that IS ready. We got a room right away. We were early but maybe she didn't know they could do that & we didn't know either. (Just fyi to ask) We would stay again because of location & would stay in the riverside room.
Stayed 3 nights in Jun 2025

8/10 Good

Darryl

Liked: Cleanliness, amenities
Parkin garage almost impossible to get out of
Stayed 2 nights in Jun 2025

8/10 Good

Charlotte

Traveled with family
Liked: Staff & service, room comfort

Good location & price for older hotel

“Mountain view” was noting more than the parking lot and pool. I would definitely recommend “River View”. The hotel and rooms were nice and clean however the bathroom had a terrible musty/mildew smell.
Stayed 2 nights in Jun 2025

6/10 Okay

Kelly

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Keona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located to all the shops in Gatlinburg.
Stayed 2 nights in Jun 2025

6/10 Okay

Christie

Stayed 2 nights in Jun 2025

8/10 Good

jeffrey

Traveled with family
Liked: Amenities
Close to the strip
Stayed 1 night in Jun 2025

10/10 Excellent

Ellen

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect (just one road over from the strip) and everyone we met was very kind and helpful. Parking can be difficult and this is due to a small parking lot and bigger trucks and suv wanting to park in the middle of three parking spaces (two beams separating parking spaces by three’s). Breakfast was okay and can get busy! More food variety will be nice. The housekeepers were great in getting us more items that was needed. We loved the pool and the hot tubs. The elevator can be slow. The room we had was very clean and had plenty of extra blankets and pillows. The tub was sooooo slow to drain but the water pressure was great.
Stayed 2 nights in Jun 2025