6/10 Okay
Rajvir
Traveled with group
May 10, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a stay here to celebrate my birthday weekend and, unfortunately, left feeling more frustrated than relaxed. While the property itself is beautiful, several things really missed the mark. First, there were no clear directions to the 2nd spa area. We were pointed toward it by staff but ended up at an empty, dirty pool and completely missed the hot tub, which we later realized was tucked off to the side with no signage and no robes, sandals etc. We also requested the fire pit to be lit twice. Both times, staff started it but didn’t do it properly, and the fire went out within minutes. There was no staff member around to help, and we didn’t feel like heading back inside a third time to ask again. It felt like a lot of effort just to enjoy a basic amenity. The restaurants could really use some updating, both in décor and menu. It didn’t feel up to the standard one would expect at this price point. When I asked for help getting a taxi back to Ottawa, staff seemed confused and only offered a black car service or public transit—neither of which was ideal. We ended up googling and finding a local taxi company ourselves for a much more reasonable price. It seemed like most of the staff were very young and possibly new. I really tried to be understanding of that, but the consistent issues with service, the lack of guidance around using amenities, and the general confusion made for an odd and underwhelming.
Rajvir
Stayed 1 night in May 2025
