Protea Hotel by Marriott Gaborone Masa Square

4.0 star property
Family-friendly hotel with free valet parking connected to the convention center in Gaborone

Choose dates to view prices

Photo gallery for Protea Hotel by Marriott Gaborone Masa Square

Outdoor pool, pool umbrellas, sun loungers
Reception
Front of property
Courtyard
Pool views, serves lunch, dinner, and brunch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000
  • University of Botswana
    ‪5 min drive‬
  • Botswana National Stadium
    ‪6 min drive‬
  • Gaborone Game Reserve
    ‪9 min drive‬
  • Gaborone (GBE-Sir Seretse Khama Intl.)
    ‪15 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Room, 1 Queen Bed, Non Smoking, City View

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Twin Beds, Non Smoking, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Apartment, 1 King Bed with Sofa bed, Non Smoking, City View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Gaborone

Protea Hotel by Marriott Gaborone Masa Square places you within a leisurely stroll of ISKCON Gaborone and Three Dikgosi Monument. This 182-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. Located centrally in Gaborone, it's connected to the convention center and also close to Gaborone Government Enclave and National Museum.

What's nearby

  • University of Botswana - 5 min drive - 2.1 miles
  • Game City Mall - 6 min drive - 3.3 miles
  • River Walk Mall - 6 min drive - 3.1 miles
  • Botswana National Stadium - 6 min drive - 2.4 miles
  • Gaborone Game Reserve - 9 min drive - 3.3 miles

Getting around

  • Gaborone (GBE-Sir Seretse Khama Intl.) - 20 min drive

Restaurants

  • ‪Sky View Lounge - ‬7 min walk
  • ‪Rasmatazz Bar - ‬19 min walk
  • ‪Nando's - ‬13 min walk
  • ‪Nando's - ‬4 min drive
  • ‪The Daily Grind - ‬4 min drive

About this property

Protea Hotel by Marriott Gaborone Masa Square

Family-friendly hotel with free valet parking connected to the convention center in Gaborone
Protea Hotel by Marriott Gaborone Masa Square offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a 24-hour business center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, free minibar items, and coffee makers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Absolut and Elyx bars
  • Carlito's Cafe
  • Don Carlos

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Frequently asked questions

Is free cancellation available at Protea Hotel by Marriott Gaborone Masa Square?

Protea Hotel by Marriott Gaborone Masa Square offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see around Protea Hotel by Marriott Gaborone Masa Square?

This hotel is located in Gaborone, a short 14-minute walk from Three Dikgosi Monument and also 10 minutes on foot from ISKCON Gaborone. You'll also find Botswana National Stadium and Game City Mall within a short drive.

Is parking available on site at Protea Hotel by Marriott Gaborone Masa Square?

Yes, valet parking, self parking and long-term parking are free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Protea Hotel by Marriott Gaborone Masa Square feature a casino at the property?

No, Protea Hotel by Marriott Gaborone Masa Square doesn't have a casino.

Is there an indoor pool at Protea Hotel by Marriott Gaborone Masa Square?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Protea Hotel by Marriott Gaborone Masa Square?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 poolside bars, and a restaurant with al fresco dining.

Are there hot tubs at Protea Hotel by Marriott Gaborone Masa Square?

No, there isn't a spa tub at this hotel.

Does Protea Hotel by Marriott Gaborone Masa Square have a restaurant that serves breakfast?

Yes, Protea Hotel by Marriott Gaborone Masa Square serves breakfast for a surcharge at Don Carlos.

Does Protea Hotel by Marriott Gaborone Masa Square allow pets to stay for free?

No, pets aren't allowed at Protea Hotel by Marriott Gaborone Masa Square though service animals are welcome.

Are there connecting rooms at Protea Hotel by Marriott Gaborone Masa Square?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Protea Hotel by Marriott Gaborone Masa Square?

The closest major airport to Protea Hotel by Marriott Gaborone Masa Square is Gaborone (GBE-Sir Seretse Khama Intl.), which is 8.2 mi away (20 minutes by car).

Can I book a room with a balcony at Protea Hotel by Marriott Gaborone Masa Square?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city or courtyard views.

Does Protea Hotel by Marriott Gaborone Masa Square host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Protea Hotel by Marriott Gaborone Masa Square.

Protea Hotel by Marriott Gaborone Masa Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 146 out of 366 reviews
Rating 8 - Good. 152 out of 366 reviews
Rating 6 - Okay. 36 out of 366 reviews
Rating 4 - Poor. 18 out of 366 reviews
Rating 2 - Terrible. 14 out of 366 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIO

Stayed 7 nights in Feb 2025

10/10 Excellent

Karen

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite. Things may not always go right, but they corrected it immediately. I look out for these little things. Thanks to the entire team here.
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Short stop in Gaborone

A nice hotel, and seemed like a good location. Staff were friendly and helpful, and the breakfast was very good. This hotel has a very nice gym and rooftop pool & bar. However, the room could do with some modernisation and certainly some maintenance. The fitures in the bathroom were all loose; the shower was not great and the shower door did nothing to stop the bathroom floor from getting soaked. The AC unit seemed to be occasionally spewing bits of dirt out and then stopped during the night, making the room unbearably hot. Some of the plugs didnt work, and wwee a bit old-fashioned- i would expext a hotel of this supposed quality to have USB charging sockets. If we'd been staying longer I would definitely have asked to move rooms. It is a pity the condition was so run down as the rest of the hotel seemed nice and the staff were very welcoming.
Stayed 2 nights in Dec 2024

2/10 Terrible

Mokgome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not well maintained. Walls are dirty and fixtures old and tired. The couch on the tv room was dirty and worn out. Service very slow. You order room service food they bring food in two hours. We didn’t have bath towels and requested these the whole morning
Stayed 2 nights in Dec 2024

8/10 Good

Jason, Fort McMurray

Liked: Staff & service, property conditions & facilities
Great check in and excellent staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Stella, NAIROBI

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat! The facility has very loud parties. Obnoxiously loud events lasting until late
Stayed 4 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and friendly. Great room.
Stayed 2 nights in Nov 2024

10/10 Excellent

P

Stayed 2 nights in Oct 2024

10/10 Excellent

Itayi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Byron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mick

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Annelie Blom

Stayed 3 nights in May 2024

8/10 Good

brett

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great. One issue with the music played by the clubs. Too loud.
Stayed 4 nights in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

This was my second time staying at Protea. It's a very clean and nice hotel. The rooms are very comfortable and quiet at night for some good rest. The only issue I had was with the breakfast. I told the staff person I would pay at checkout and within five minutes of me getting to my room she's calling me saying the system was down and if she could come and collect the payment at that time. I thought that was in poor taste because I still could've paid at checkout some four hours later. When I asked at the front desk if the systems were back up the person looked at me surprised and said oh yes, and I asked how long were they down, and she said oh just like an hour. I just don't believe that whole story. I think the lady at the breakfast area, wanted to get the payment thinking I would skip out on the bill, even though she asked me if I wanted to pay later. Anyway, I thought the whole thing was in poor taste, including waiting outside my room to make sure the payment went through. Overall it was a good one night stay.
Stayed 1 night in May 2024

10/10 Excellent

Timtohy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Stayed 3 nights in Feb 2024

6/10 Okay

Tobin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Stayed 4 nights in Jan 2024

6/10 Okay

Manojkumar

Business traveler
Liked: Staff & service

Negligence.

The rooms looks tired. The furniture in the room is worn out. Was informed to let the water run from the tap for 10 minutes before you can get hot water. What a waste of water. The one lift floor selection button was not functioning. I have stayed here a few times.
Stayed 2 nights in Jan 2024

10/10 Excellent

Keatlaretse

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David E. G., Swansea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and easy parking
Stayed 4 nights in Aug 2023

8/10 Good

Godfrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Stayed 3 nights in Jun 2023

8/10 Good

Vikas

Business traveler
Liked: Cleanliness, staff & service
Good location
Stayed 11 nights in Jun 2023

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast. Did not like the carpet on the floor.
Stayed 3 nights in Jun 2023