Property, amenities, and location were all terrific, but had some cleanliness issues and frustrating communications with the management company. Home is quaint and up to date, and comfortably sleeps 6. We had some issues in the kitchen, where there made have been dirty water or cleaning products in the Keurig that made coffee and tea taste immensely sour (and possibly full of chemicals), and the backyard (while beautiful and spacious) was scattered with dried dog feces from previous guests. Our most frustrating experience was with the management company, that communicated via text using both a bot and human. It was difficult to know when we were communicating with an AI chatbot vs. a human, especially when trying to coordinate an early check in. Back to back messages saying we would be able to check in early followed by a message saying we would not be able to check in until later in the afternoon were quite confusing. This frustration continued later in the evening while we were out to dinner when we received an animated and seemingly urgent message reminding us to close the garage door. After hastily leaving dinner to remedy the mistake, we found the garage door closed, exactly how we had left it, and learned later the next morning that the message was auto-sent to all guests. While not a big deal on their own, these messages compounded with nickel and dime check in/out policies made it feel as though we were taken advantage of and/or belittled by the management company.