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Hotel Serrano

Property class: 2.5

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Photo gallery for Hotel Serrano

A modern lobby with a glass table, green vases, a beige sofa, and a large abstract painting.
A modern reception area with a grey reception desk, a large painting, a sofa, and a staircase in the background.
A spacious dining area with multiple wooden tables and chairs, large windows, and a central counter area.
A bedroom with a bed, a bathroom with a bathtub, and a mirror on the wall.
A modern hotel with a green and white facade, a prominent 'HOTEL' sign, and a contact number.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Place, Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Place, Our Lady of Graces Church
    ‪53 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with two beds, a wooden headboard, a small bedside table, and a curtain.

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with a bed, a wardrobe, and a nightstand.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room

A bathroom with a marble wall, a bathtub with candles, and a shelf with toiletries.

Presidential Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Frederico Westphalen

Hotel Serrano places you within a 15-minute walk of Wilson Lutz Farias Municipal Museum. This 56-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 0.7 miles
  • Our Lady of Graces Church - 53 min drive - 31.1 miles

Restaurants

  • ‪Preta Lanches - ‬11 min walk
  • ‪Café Sol - ‬11 min walk
  • ‪Sorveteria e Pastelaria Skina - ‬13 min walk
  • ‪Dog Ki-Delicia - ‬11 min walk
  • ‪Restaurante Oliveira - ‬17 min walk

About this property

Hotel Serrano

Guests of Hotel Serrano enjoy free WiFi in public areas, meeting rooms, and a garden. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bidets. Other standard amenities include phones and desks. Change of towels is available on request.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 136 reviews
$73 nightly
The price is $77
Oct 30 - Oct 31
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Is a free cancellation option available at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Serrano?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Serrano on Oct 27, 2026 start from $55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Serrano?

This hotel is located in Frederico Westphalen within a short 14-minute walk of Wilson Lutz Farias Municipal Museum.

Is there parking available at Hotel Serrano?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Serrano have a casino on the premises?

No, Hotel Serrano doesn't have a casino.

Is there an indoor pool at Hotel Serrano?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Serrano?

There are many amenities for couples at this hotel, including a restaurant and a bar/lounge plus some guestrooms feature a private indoor hot tub.

Are there hot tubs at Hotel Serrano?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Serrano feature a restaurant that includes a breakfast menu?

Yes, Hotel Serrano serves free buffet breakfast each morning from its restaurant.

Does Hotel Serrano allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel Serrano.

Are there connecting rooms at Hotel Serrano?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Serrano?

No, there aren't any guestrooms at Hotel Serrano that offer a balcony.

Hotel Serrano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 1 out of 69 reviews
Rating 2 - Terrible. 2 out of 69 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, excelente estadia. Tudo limpo e organizado
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel Serrano é novo, situado na entrada da cidade, ao lado da BR 386, o apartamento é confortável, o ar condicionado é eficiente, tudo muito limpo, a equipe de funcionários é atenciosa, e o café da manhã é delicioso. Eu e minha esposa gostamos do hotel e voltaremos.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minha estadia foi ótima, atendimento perfeito, quarto limpo, café da manhã excelente. Ao lado do hotel tem um restaurante excelente que serve um bife na chapa fora de série .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima experiência. Acho que o café da manhã poderia ser um pouco melhor, mas ainda assim, pretendemos voltar em razão dos outros aspectos que estavam muito bons.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cardapio do café bom!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O quarto ao lado do elevador muito barulho
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
café da manhã bom ,quarto limpo , estacionamento bom ,ótimo custo benefício
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Acomodação perfeita, bem limpo e organizado. Recepção ótima. Café da manhã maravilhoso!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Trata-se de um hotel anexo a um posto de gasolina que tem uma infraestrutura excelente para um pernoite. Muito util e com condições de acomodação de uma grande rede de hotéis.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A equipe de atendimento é maravilhosa, desde a recepção às meninas do café, limpeza....
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito ótimo
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo e os colaboradores muito prestativos.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao quero falar!!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamento prático limpeza ótima ar condicionado bom
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÓTIMO HOTEL

Excelente acomodação e atendimento.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltaria lá

Hotel muito bom. Limpo, organizado, bom atendimento.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendeu.

Hotel novo ou todo reformado. Piso, pintura quarto com split (silencioso), água com aquecimento central (torneira e chuveiro). Estacionamento pequeno e pode diversificar mais, o café.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Muito bom, muito limpo, café da manhã acima da média do para esse preço de diária. Único ponto negativo é que estavam sem água quente no chuveiro.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Hotel bem bom pelo custo benefício. Cama confortável e café da manhã ótimo. Fica na entrada da cidade, até o centro são uns 20/30 minutos de caminhada ou menos de 5min de carro. Gostei bastante do hotel e com certeza voltaria numa próxima oportunidade.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Otimo
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
Stayed 1 night in Oct 2024