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Hotel Serrano

2.5 star property
Hotel in Frederico Westphalen with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Serrano

Reception
Reception
Exterior
Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi
Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
BR 386, KM 35, bela vista, Frederico Westphalen, RS, 98400-000
  • Wilson Lutz Farias Municipal Museum
    ‪12 min walk‬
  • Hospital Padre Joao Berthier
  • Paroquia Sao Carlos Borromeu

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Room options

View all photos for Standard Room

1 bedroom, desk, laptop workspace, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room | Bathroom | Free toiletries, bidet, towels, soap

Presidential Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, desk, laptop workspace, free WiFi

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Frederico Westphalen

Hotel Serrano places you within a 15-minute walk of Wilson Lutz Farias Municipal Museum. This 56-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Wilson Lutz Farias Municipal Museum - 12 min walk - 0.7 miles

Restaurants

  • ‪Buddha Sushi - ‬10 min walk
  • ‪Pizzaria Dom Luiggi - ‬5 min walk
  • ‪Preta Lanches - ‬11 min walk
  • ‪Cafe Sol - ‬12 min walk
  • ‪Churrascaria e Restaurante Jacaré - ‬11 min walk

About this property

Hotel Serrano

Hotel in Frederico Westphalen with free breakfast and a 24-hour front desk
Hotel Serrano offers free WiFi in public areas and meeting rooms. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have free toiletries and bidets. Desks are also included. Change of towels is available on request.

Languages

Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Serrano Hotel
Hotel Serrano Frederico Westphalen
Hotel Serrano Hotel Frederico Westphalen

Frequently asked questions

Is a free cancellation option available at Hotel Serrano?

Hotel Serrano offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do around Hotel Serrano?

This hotel is located in Frederico Westphalen within a short 14-minute walk of Wilson Lutz Farias Municipal Museum.

Will I be able to park at Hotel Serrano?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Serrano have a casino on the premises?

No, Hotel Serrano doesn't have a casino.

Is there an indoor pool at Hotel Serrano?

No, there is no indoor pool at this hotel.

Is Hotel Serrano a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and wet bars.

Does Hotel Serrano have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Serrano feature a restaurant that includes a breakfast menu?

Yes, Hotel Serrano serves free buffet breakfast each morning from its restaurant.

Does Hotel Serrano allow pets to stay for free?

Yes, cats and dogs can stay for free at Hotel Serrano.

Are there connecting rooms at Hotel Serrano?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Serrano?

No, there aren't any guestrooms with balconies at Hotel Serrano.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 30 reviews
Rating 8 - Good. 15 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sheila Regina

Traveled with group
Disliked: Property conditions & facilities

deixou a desejar

O Hotel em geral é bom, porém no meu quarto havia um buraco no teto e a janela dava para uma área comum e o vidro não trancava, ficava aberto, solicitei a troca de quarto e me informaram que o hotel estava lotado e nem fizeram muita questão de verificar ou ao menos tapar o buraco. O Cafe da manhã muito bom e a atendente muito simpatica.
Stayed 2 nights in Mar 2025

8/10 Good

Altemir

Stayed 1 night in Feb 2025

6/10 Okay

LUIZ AILTON DIAS

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Jaison Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Poliana

Stayed 2 nights in Jan 2025

8/10 Good

Rosa Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Quarto a contento, conforme no anúncio, roupas muito limpas. O café estava ótimo. A recepção deixou um pouco a desejar, quando chegamos não havia ninguém na portaria, tivemos que esperar mais de 40 minutos para a chegada do próximo atendente e houve confusão na reserva.
Stayed 1 night in Jan 2025

10/10 Excellent

Leila

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, organizado. Cama confortável. Só faltou frigobar para água gelada, mas tudo certo!
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2022

8/10 Good

Luis Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Ary

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e bom

Hotel simples e limpo. Bom café da manhã. Atendimento muito bom. Nenhum reparo ou crítica a fazer.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Joao F

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência de fim-de-semana

Muito satisfeito com o hotel, há um restaurante junto com hotel, posto de combustível. Perto dos acessos a outro município e ao centro da cidade.
Stayed 2 nights in Nov 2021

8/10 Good

GERALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom lugar

Tirando o despreparo no atendimento, o hotel é muito bom. Na portaria o atendente é respeitoso, porém desconhecia seu trabalho. Não conhece os pontos turísticos da região e nem mesmo da cidade. O estacionamento é pequeno e não há controle da portaria de quem lá estaciona. Carros ficaram bloqueando vagas livres e outros bloqueando a saída de veículos estacionados. Hotel novo, acomodações limpas, café da manhã razoável. No geral, muito boas as instalações.
Stayed 2 nights in Oct 2021

8/10 Good

ANTONIO L Q

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tudo perfeito, menos estacionamento e café da manhã q no domingo não foi adequado, eles serviram o café na conveniência do posto, e muito precário, ex: não tinha nenhuma fruta cereais e coisas do tipo, e detalhe, pagamos por isso.
Stayed 1 night in Sep 2021

10/10 Excellent

Edson dias da

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lugar limpo tudo bem novo.exelente atendimento .pouco barulho em certos momentos por ser junto posto .
Stayed 2 nights in Sep 2021

4/10 Poor

Rafael

Traveled with family
Disliked: Cleanliness, staff & service

Decepcionante

Estadia bastante decepcionante. Hotel fica junto com posto de combustível e o café da manhã e na loja de conveniência. Não tinha luvas para utilizar no café da manhã. Pessoa da recepção pediu para mandar o comprovante de que já tinha pago. Além disso, quando cheguei no hotel não tinha ninguém na recepção e tive que pedir para alguém do posto me ajudar
Stayed 1 night in Sep 2021

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou nossas expectativas!

Stayed 1 night in Jun 2021