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City Inn Lodge

1.0 star property
Hotel in Francistown with a 24-hour front desk and a restaurant

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Photo gallery for City Inn Lodge

Exterior
Courtyard
Family Room, Garden View | Bathroom amenities | Shower, free toiletries, towels
Reception
Room amenity

Reviews

4.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Plot 516, Khama Street, Francistown
  • Place, Supa Ngwao Museum
    ‪5 min walk‬
  • Place, St Patrick's Church
    ‪9 min walk‬
  • Place, University of Botswana
    ‪19 min walk‬

Room options

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | In-room safe, desk, free WiFi

Standard Double Room, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | In-room safe, desk, free WiFi

Twin Room, Garden View

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, Garden View

Family Room, Garden View | In-room safe, desk, free WiFi

Family Room, Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room, Garden View

In-room safe, desk, free WiFi

Triple Room, Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Francistown

City Inn Lodge places you within a 10-minute stroll of Supa Ngwao Museum and St Patrick's Church. This 24-room hotel has conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Supa Ngwao Museum - 5 min walk - 0.3 miles
  • St Patrick's Church - 9 min walk - 0.5 miles
  • University of Botswana - 19 min walk - 1.0 mile
  • Sunshine Plaza Shopping Center - 5 min drive - 2.9 miles
  • Toro Junction Shopping Center - 9 min drive - 4.7 miles

Restaurants

  • ‪Golden Hill Spur Steak Ranch - ‬2 min drive
  • ‪Diggers Pub & Grill - ‬2 min walk
  • ‪Debonairs Pizza - ‬17 min walk
  • ‪Barbara' Bistro - ‬4 min drive
  • ‪Nando's - ‬5 min drive

About this property

City Inn Lodge

Hotel in Francistown with a 24-hour front desk and a restaurant
City Inn Lodge features free WiFi in public areas and a garden. There's free parking, and an airport shuttle (available on request) for USD 5 per person one way. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Guests can expect free WiFi and TVs with satellite channels. Sitting areas, coffee makers, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: USD 7.50 per person
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 7.50 per person
  • Airport shuttle fee: USD 5 per person (one way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (up to 11 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Inn Lodge Francistown
City Francistown
City Inn Lodge Hotel
City Inn Lodge Francistown
City Inn Lodge Hotel Francistown

Frequently asked questions

Is a free cancellation option available at City Inn Lodge?

City Inn Lodge provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to do close to City Inn Lodge?

This hotel is located in Francistown within a short 6-minute walk of Supa Ngwao Museum. You'll also find Sunshine Plaza Shopping Center and Toro Junction Shopping Center within a short drive.

Is there parking available at City Inn Lodge?

Yes, self parking is offered for free at the hotel.

Does City Inn Lodge feature a casino at the property?

No, City Inn Lodge doesn't have a casino.

Is there an indoor pool at City Inn Lodge?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at City Inn Lodge?

Couples staying at this hotel will appreciate amenities like a restaurant and a garden plus some guestrooms include garden views.

Does City Inn Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Inn Lodge have a restaurant that serves breakfast?

Yes, City Inn Lodge serves an English breakfast each morning for a surcharge from its restaurant.

Does City Inn Lodge allow pets to stay for free?

No, pets and service animals aren't allowed at City Inn Lodge.

Does City Inn Lodge have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at City Inn Lodge?

No, there aren't any guestrooms with balconies at City Inn Lodge.

City Inn Lodge Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 3 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 3 out of 7 reviews

5.6/10

Cleanliness

5.0/10

Staff & service

4.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ann

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible booking experience with Hotels.com

The hotel was not paid even though I paid on Hotels.com. Dinesh at the hotel confirmed that you paid the incorrect hotel and charged my clients card. WE need to get a full refund for this booking. I am dealing with Salma at your reservations team in Cape Town
Stayed 2 nights in Jul 2025

2/10 Terrible

Maxime

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad service

Bad service, bad stay, toilet not working, no blankets in the room, no coffee, tea, sugar
Stayed 1 night in Dec 2021

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience - NOt reccommended

Rooms not clean , dust and spider webs visible in the shower , Shower tabs broken and still using curtains to cover the shower. Staff have no information but only the manager can check which sad.
Stayed 1 night in Apr 2019

6/10 Okay

j, Gaborone Botswana

OK but not wow!

Reception wanted payment although it had been paid through Expedia - that issue was resolved very promptly by the manager. The amount they wanted was less than paid to Expedia. The 'garden view' was really a carpark view. The room was comfortable but several lights were not working and it was not as clean as it should be - cobwebs in the bathroom. The restaurant was adequate.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable stay in a quiet area.

Other than encountering a little booking problem with the new reception staff, the stay was fine. The Indian curry dishes, nan and rice in the restaurant were great!

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overnight stay

Everything was available in the room, aircon, fridge and television. However, the finer details needing sorting out. One of the main lights did not work, there was no room to put items beside the bed on one side and the tap on the sink was very very loose! Bed very comfy. No where to put anything in the shower room either other than the floor.

6/10 Okay

ricky

Disliked: Staff & service

it is close to town

wifi was poor. sometime i couldn't connect wifi. especially our room has distance from reception. then signal was not strong.
Stayed 1 night in Aug 2017