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The Caledonian Hotel

3.0 star property
Hotel in Fort William with a 24-hour front desk and a restaurant

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Photo gallery for The Caledonian Hotel

Restaurant
Property grounds
Restaurant
Restaurant
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • Place, West Highland Way
    ‪4 min drive‬
  • Place, West Highland Museum
    ‪5 min drive‬
  • Place, Great Glen Way
    ‪5 min drive‬

Room options

View all photos for Double Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (with Loch View)

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (with Loch View)

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room (with Loch View)

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Individually decorated, individually furnished, desk, iron/ironing board

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

7.6 out of 10
Good
(41 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Single Room

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Fort William

The Caledonian Hotel places you next to Loch Linnhe and within a 3 miles (5 km) of West Highland Way. This 81-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free self parking.

What's nearby

  • West Highland Way - 4 min drive - 2.4 miles
  • West Highland Museum - 5 min drive - 2.8 miles
  • Great Glen Way - 5 min drive - 3.0 miles
  • Old Fort of Fort William - 5 min drive - 3.0 miles
  • Belford Hospital - 5 min drive - 3.0 miles

Getting around

  • Fort William Station - 5 min drive
  • Inverness (INV) - 122 min drive

Restaurants

  • ‪The Great Glen (Wetherspoon) - ‬4 min drive
  • ‪Black Isle Bar - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪The Wildcat - ‬4 min drive
  • ‪The Tavern Restaurant - ‬4 min drive

About this property

The Caledonian Hotel

Hotel in Fort William with a 24-hour front desk and a restaurant
The Caledonian Hotel features free WiFi in public areas and a porter/bellhop. If you decide to drive, there's free parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage.
TVs come with cable channels. Other standard amenities include coffee makers, hair dryers, and phones.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

Frequently asked questions

Is a free cancellation option available at The Caledonian Hotel?

The Caledonian Hotel provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What's there to see around The Caledonian Hotel?

This hotel is located in Fort William, just steps from Loch Linnhe. You'll also find West Highland Way and Inverlochy Castle within a short drive.

Is parking available on site at The Caledonian Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Caledonian Hotel include a casino at the property?

No, The Caledonian Hotel doesn't have a casino.

Will I find an indoor pool at The Caledonian Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Caledonian Hotel?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hotel.

Does The Caledonian Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Caledonian Hotel have a restaurant with a breakfast menu?

No, The Caledonian Hotel doesn't have a restaurant that serves breakfast.

Will The Caledonian Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Caledonian Hotel for a fee of GBP 10 per pet, per night.

Does The Caledonian Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Caledonian Hotel?

No, there aren't any guestrooms with balconies at The Caledonian Hotel.

The Caledonian Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1252 reviews
Rating 8 - Good. 375 out of 1252 reviews
Rating 6 - Okay. 281 out of 1252 reviews
Rating 4 - Poor. 161 out of 1252 reviews
Rating 2 - Terrible. 107 out of 1252 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, good staff, clean room, nice breakfast, would stay again.
Stayed 2 nights in Nov 2025

4/10 Poor

Kristan

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The bed sheets and blankets were clean, the staff were wonderful. But overall the facilities themselves were quite old and dated, and in spots totally dirty. We had urine on the floor in our restroom, the floor to the elevator was soaked in water, and overall it was just an uncomfortable stay. We loved the staff, they were all very kind, but the pictures of the building and room versus the reality of it were massively misrepresented. The view in the mornin overlooking the water is BEAUTIFUL though, and it was quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Oct 2025

2/10 Terrible

Sigal

Traveled with partner
I was very disappointed with the staff, as the customer service fell short and I did not feel valued as a guest. Additionally, parking is quite limited, so be prepared for potential difficulties finding a spot if you plan to dine out! I won’t recommend this place!
Stayed 1 night in Sep 2025

6/10 Okay

Patsy, Russell Springs

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They're all dead Dave

Well, after first travelling to Caledonian House in Dunoon, I blame the phone sat nav, I arrived couple of hours later than planned. Everyone mentions lovely staff, and that was true. The entertainment was good, solo singer/guitarist, focused a bit much on telling you which artists are dead after he finished their song, with the odd, they're still alive. You almost wanted to cheer. Food was ok, had the vegan burger and a vegan pizza in the bar. Good range of options for breakfast. Room was good, and front viewing which was fully worth it for the morning view. Down sides, I parked round the back and theres less than obvious dip which didn't notice till I backed into it in the morning. Didn't notice any signs, there was a Hilux parked next to me, would have been ok in that. What's with the pillow shortage? Seems to be a common theme. Would I stay again? Yes, I like it because it's human, bit quirky and the setting can't be beaten.
Stayed 1 night in Sep 2025

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Fiona

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Dries

Liked: Cleanliness, staff & service

Good stay for a day

Nearby the city. Bathroom too small and not in good condition
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Tired
Stayed 1 night in Sep 2025

2/10 Terrible

Rachel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very disappointing. We paid $770AUD for 2 basic rooms for 1 night. Absolute exorbitant price which you would pay for a 5 star hotel. The beds were awful and you only got 1 pillow each which fell down the back of the bed all night due to a large gap between the wall and the bed (yes we tried to push the bed back, you can’t). You may as well have not had a pillow as they were like pancakes. You couldn’t swing a cat in the bathroom, they were pretty awful. There were no PowerPoints besides the kettle and the TV points for charging phones etc, nothing next to the bedsides. They couldn’t even straighten the picture on the wall. That’s been picky but seriously, the price and what you get, absolute joke. Highly recommend staying somewhere else. The cleaner also chased us to the lift and stopped the door from closing to find out what room we had come from so she could go and clean. Said the front office don’t tell her quick enough about check outs for her to turn the rooms over. On departure dirty linen was at the front of the hotel in the ground, gross! Not to mention the barman the night before was screaming for TRACEY over the whole bar area, scared the crap out of us, I thought someone had Tourette Syndrome. Poor Tracey, being summoned like a dog because he needed assistance when there were 2 people waiting to be served. Maybe if he picked up his pace a bit he would be more efficient, this happened twice, not just once.
Stayed 1 night in Sep 2025

6/10 Okay

Neil

Traveled with group
Liked: Staff & service
Good base for walks in the area. Reception & dining area nice. Breakfast self service, range of food ok. Room clean but very warm due to large central heating pipe running through it. Rooms clean but could probably do with a freshen up. Would stay there again.
Stayed 2 nights in Sep 2025

8/10 Good

Randy

Stayed 1 night in Sep 2025

2/10 Terrible

stewart

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service was awful

Customer service was awful. One of the staff even made fun of my wife. We complained and got our meal refunded
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs an update badly. Bathroom was scary. Would not stay again.
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

One of My Worst Hotel experiences

Stopped to see the area after hiking West Highland Way.
Stayed 1 night in Sep 2025

8/10 Good

Joy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and fairly quiet inside. Lots of traffic noise and our window would not quite shut all the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival nicely greeted and checked in.Excellent Staff they deserve a pay rise. The room was nicely prepared and presented, great housekeeping staff. Barman was excellent at his job .The dining room staff were also extremely helpful and professional. The hotel needs a little Investment into itsome aspects are tired upgrade doors and locks to a card system would be good. Breakfast is superb highly recommend it. A very enjoyable few days in a beautiful setting. Thank You
Stayed 2 nights in Sep 2025

2/10 Terrible

Carla

Disliked: Cleanliness, property conditions & facilities
The bathroom was dirty and had mold everywhere. The curtains were hanging off the rod and dirty. The carpet was dirty. Some of the electrical outlets didn't work. The toilet was broken and had mold. The food was awful in the restaurant very few choices. Everything was outdated, broken and dirty.
Stayed 1 night in Aug 2025

6/10 Okay

Wade

Traveled with family
Friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Thomas E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Black mold and overpriced

If you're looking to spend top dollar and spend the night in a hotel with black mold in the bathroom and rude attendants, then this is your place. The hotel is very run down and seriously needs some basic maintenance so the rugs don't snag your luggage wheels, the floors don't creak and the black mold in the bathroom is addressed. The attendants that I spoke to at night and in the morning offered no suggestions, apologies or other rooms when asked so I didn't expose myself to potential dangerous spores. Wouldn't stay here again if you paid me.
Stayed 1 night in Sep 2025

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great location and stunning view. The staff were excellent the property was clean and no complaints from any of the four rooms we had booked. the bar was very reasonably priced as were evening meals. The buffet breakfast is well worth the money booking the night before will save a little but either way excellent value. We would stay here again
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff were pleasant but dining and bar areas were horribly understaffed, especially in view of presence of a large tour coach group and a small coach group. Odd policy that drinks and meals had to be paid separately so credit card had to be processed multiple times for one meal.
Stayed 1 night in Aug 2025

6/10 Okay

Neelika

Traveled with partner
Liked: Staff & service, amenities
We had a pleasant stay at The Caledonian Hotel. We booked this hotel primarily because it has a lift, and there are mostly stairs in hotels so far. Our room was facing the Loch, but was also facing the main road to Glasgow, so was busy with traffic. Although we had a comfortable room, we found the room to be somewhat shabby, and especially the bathroom. But, we did have a nice hot shower, but the bed was very uncomfortable. We didn’t enjoy a good nights sleep. Breakfast and on-site dinner were good variety and the staff were excellent. Location was a good distance from any other facilities, and you would need a car to access. We did have a car, and the onsite parking was good. The hotel is popular with bus tours, and dog friendly.
Stayed 1 night in Sep 2025