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Hotel Santa Croce

Property class: 2

Choose dates to view prices

Photo gallery for Hotel Santa Croce

A neatly made bed with a blue blanket and white pillows, a bedside table with a lamp, and a wall with butterfly decals.
A modern kitchen with a microwave, sink, and stainless steel hood, a dining area with a table and chairs, and a TV mounted on the wall.
A yellow building with green shutters, a door, and a window with a metal grille.
A narrow hallway with a wooden floor, a green chair, a white drying rack, and a white cabinet.
A breakfast buffet with croissants, pastries, fruits, and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Via Bentaccordi 3, Florence, FI, 50122
  • Place, Piazza della Signoria
    ‪2 min walk‬
  • Place, Uffizi Gallery
    ‪3 min walk‬
  • Place, Piazza del Duomo
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Triple Room

A bedroom with a bed, two wall-mounted lights, and a window with curtains.

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

A hotel room with a bed, two wall-mounted lamps, a window with curtains, and a painting on the wall.

Economy Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

A bedroom with a bed, a wall-mounted light fixture, a mirror, and framed pictures.

Standard Apartment, 1 Queen Bed, City View, Annex Building

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

A bedroom with two beds, a small table, a chair, a cabinet, and a wall-mounted air conditioner.

Family Apartment, Multiple Beds, Annex Building

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

A bedroom with a bed, a chair, a small stool, a table with a vase, and a painting on the wall.

Classic Apartment, 1 Queen Bed with Sofa bed, Annex Building

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, Multiple Beds, Annex Building

A compact living space with a kitchenette, a dining area with a table and chairs, and a bed with a TV mounted on the wall.

Executive Apartment, Multiple Beds, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, Annex Building

A narrow room with a bunk bed, a shower area, and a small bedside table.

Economy Double Room, Annex Building

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Annex Building

A bedroom with a bed, a window, a wall-mounted mirror, and a painting.

Standard Triple Room, Annex Building

  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Florence

Located in Historic Centre of Florence, Hotel Santa Croce is within a 5-minute walk of popular attractions such as Piazza Santa Croce and Piazza della Signoria. This 10-room hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Piazza della Signoria - 2 min walk - 0.1 miles
  • Uffizi Gallery - 3 min walk - 0.2 miles
  • Piazza del Duomo - 5 min walk - 0.3 miles
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.4 miles
  • Ponte Vecchio - 7 min walk - 0.4 miles

Getting around

  • San Marco University Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Florence Airport, Peretola (FLR) - 36 min drive

Restaurants

  • ‪Osteria Dè Peccatori - ‬2 min walk
  • ‪Ditta Artigianale - ‬2 min walk
  • ‪Note Di Vino - ‬1 min walk
  • ‪Panetteria e Stuzzicheria De Neri - ‬2 min walk
  • ‪FrancescoVini - ‬1 min walk

About this property

Hotel Santa Croce

At Hotel Santa Croce, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Valet parking is available for EUR 30 per day. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. This smoke-free hotel also has a TV in a common area.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: EUR 30 per day
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 1:00 PM—-10:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).
Property Registration Number IT048017A1LOFLX2EH

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce

Santa Croce Hotel Florence

Santa Croce Hotel Florence

Hotel Santa Croce Hotel

Hotel Santa Croce Florence

Hotel Santa Croce Hotel Florence

Frequently asked questions

Is free cancellation available at Hotel Santa Croce?

Hotel Santa Croce offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Santa Croce?

As of Sep 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Croce on Sep 17, 2026 start from $242, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Santa Croce?

This hotel is situated in Historic Centre of Florence, just steps from Piazza della Signoria and Palazzo Vecchio, and within a short walk of Piazza del Duomo. You'll also find Ponte Vecchio and Piazza di Santa Maria Novella less than a mile away.

Is there parking available at Hotel Santa Croce?

Yes, valet parking is offered for EUR 30 per day. Bicycle parking is also available for guests.

Does Hotel Santa Croce feature a casino at the property?

No, Hotel Santa Croce doesn't have a casino.

Is there an indoor pool at Hotel Santa Croce?

No, there is no indoor pool at this hotel.

Is Hotel Santa Croce good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar/lounge.

Does Hotel Santa Croce have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santa Croce feature a restaurant that includes a breakfast menu?

No, Hotel Santa Croce doesn't have a restaurant that serves breakfast.

Does Hotel Santa Croce allow pets to stay free of charge?

No, pets aren't allowed at Hotel Santa Croce.

Does Hotel Santa Croce have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Santa Croce?

The closest major airport to Hotel Santa Croce is Florence Airport, Peretola (FLR), which is 6.2 mi away (36 minutes by car).

Are there rooms with balconies at Hotel Santa Croce?

No, there aren't any guestrooms at Hotel Santa Croce that offer a balcony.

Hotel Santa Croce Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 467 reviews
Rating 8 - Good. 156 out of 467 reviews
Rating 6 - Okay. 46 out of 467 reviews
Rating 4 - Poor. 14 out of 467 reviews
Rating 2 - Terrible. 5 out of 467 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Samet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite and helpful. The hotel's location is excellent.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

monique a

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff! Comfortable and clean room and great location!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room in a great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and so very helpful with our experience. Definitely recommend!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and amazing location! Parking is $30 and staff didn’t speak English. The apt was offsite but once we figured out gate - had a great stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the helpful staff! We will come back for sure
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, walking distance to all the attractions
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was wonderful!
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Judy

Liked: Cleanliness, staff & service
Perfect location small room staff great friendly helpful
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Ramesh

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff! Very friendly, and they sat down with us to give us an overview of the city and guide us around the area. The room was as expected and it was a good stay overall.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful stay. The owners and staff take such pride and delight in their city and are quick to offer advice on places to visit. The location makes most destinations walkable. Their advice on restaurants was spot on! The only downfall was no elevator, but with the history of the building, it is understandable. We can’t wait to return. Highly recommend Hotel Santa Croce.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff here were so helpful. They went over what not to miss in Florence which takes extra time, so we highly appreciated this. We discovered that our apartment was inside of an ancient coliseum. So much history! They greeted us with a cold drink and it was so refreshing on a very hot day. In the morning, they had coffees and pastries available which was unexpected. Thank you so much! A wonderful stay!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location that is close to major attractions in Florence
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well located with walking distance to the main attractions I was looking for. The staff was kind and informative.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Benamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Had the Annex Building Room, so had a huge suite. Hotel was in amazing location from all the tourist attractions.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and near for eveything.
Stayed 3 nights in Aug 2022
Verified review

6/10 Okay

Disharee

Liked: Cleanliness, staff & service, property conditions & facilities
The annex where is stayed was extremely small and not at all represented in the pictures of the hotel. This was quite misleading. Otherwise was staff was helpful and was cleaned and done up well.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Eliot

Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Owners and staff were exceptional. Quaint.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Rome

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, close to everything and the hotel staff were amazing and so helpful. Will highly recommend to friends and family if they travel to Florence. We were sad to leave. ❤️
Stayed 4 nights in Sep 2025
Verified review

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay! It was incredibly easy to walk anywhere in Florence. The owner Gabrielle was extremely hospitable. The room was small be very comfortable and very clean most importantly the AC worked!! The breakfast was very good. I would definitely stay again!
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Staff are incredibly helpful. Gabriel and Mario do a great job running this hotel. We notified them about a leaking shower hose and it was fixed the same day.
Stayed 5 nights in May 2025