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Imperial Heights Hotel, Entebbe

4.0 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for Imperial Heights Hotel, Entebbe

Property entrance
Lobby sitting area
Front of property - evening/night
Standard Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe
Garden view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Plot 13, Church Road, Entebbe, 4352000
  • Ugandan Wildlife Education Centre
    ‪13 min walk‬
  • Entebbe Botanical Garden
    ‪17 min walk‬
  • Victoria Mall
    ‪3 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪7 min drive‬

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Room options

View all photos for Club Room

Club Room | Private kitchen | Fridge, coffee/tea maker, electric kettle

Club Room

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Suite

Business Suite | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Business Suite

  • 365 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 10 bedrooms, Egyptian cotton sheets, minibar, in-room safe

Executive Double Room

  • 301 sq ft
  • Water view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Entebbe

Imperial Heights Hotel, Entebbe places you within a leisurely stroll of Entebbe Golf Club and Imperial Shopping Mall. This 4-star hotel has 33 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Entebbe Golf Club - 8 min walk - 0.5 miles
  • Ugandan Wildlife Education Centre - 13 min walk - 0.7 miles
  • Entebbe Botanical Garden - 17 min walk - 0.9 miles
  • Sesse Islands - 2 min drive - 1.2 miles
  • Victoria Mall - 3 min drive - 1.4 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 10 min drive

Restaurants

  • ‪Crane Cafeteria - ‬8 min drive
  • ‪Café Javas - ‬6 min drive
  • ‪KFC - ‬5 min drive
  • ‪S&S Bar & Restaurant - ‬11 min drive
  • ‪4 Points Bar and Restaurant - ‬11 min walk

About this property

Imperial Heights Hotel, Entebbe

Family-friendly hotel with a full-service spa and free valet parking
Guests of Imperial Heights Hotel, Entebbe enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 10 per person one-way. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and a conference center.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a health club.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and Swedish massages.

Languages

Afrikaans, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bridge Bar and Restaurant

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 10 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Lake Heights Hotel Entebbe
Lake Height Entebbe BON Hotels Hotel
Lake Heights Entebbe
Lake Heights Hotel
Lake Height BON Hotels Hotel
Lake Height Entebbe BON Hotels
Lake Height BON Hotels
Lake Heights Entebbe BON Hotels Hotel
Lake Heights BON Hotels Hotel
Lake Heights Entebbe BON Hotels
Lake Heights BON Hotels
Lake Heights Entebbe by BON Hotels
Lake Height Entebbe by BON Hotels
Lake Heights Hotel Entebbe
Imperial Heights Hotel Entebbe
Imperial Heights Hotel, Entebbe Hotel
Imperial Heights Hotel, Entebbe Entebbe
Imperial Heights Hotel, Entebbe Hotel Entebbe

Frequently asked questions

Are free cancellation options available at Imperial Heights Hotel, Entebbe?

Imperial Heights Hotel, Entebbe offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Imperial Heights Hotel, Entebbe?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Imperial Heights Hotel, Entebbe on Jun 2, 2025 start from $122.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Imperial Heights Hotel, Entebbe?

This hotel is located in Entebbe, a short 19-minute walk from Lake Victoria and also 12 minutes on foot from Imperial Shopping Mall. You'll also find Entebbe Botanical Garden and Victoria Mall within a short drive.

Is there parking available at Imperial Heights Hotel, Entebbe?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Imperial Heights Hotel, Entebbe?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and couples treatments.

Does Imperial Heights Hotel, Entebbe include a casino at the property?

No, Imperial Heights Hotel, Entebbe doesn't have a casino.

Will I find an indoor pool at Imperial Heights Hotel, Entebbe?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Imperial Heights Hotel, Entebbe a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Does Imperial Heights Hotel, Entebbe have a hot tub?

No, this hotel doesn't have a spa tub.

Does Imperial Heights Hotel, Entebbe feature a restaurant that includes a breakfast menu?

Yes, Imperial Heights Hotel, Entebbe serves breakfast for a surcharge each morning at Bridge Bar and Restaurant.

Does Imperial Heights Hotel, Entebbe allow pets to stay for free?

No, pets and service animals aren't allowed at Imperial Heights Hotel, Entebbe.

Does Imperial Heights Hotel, Entebbe have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Imperial Heights Hotel, Entebbe?

The closest major airport to Imperial Heights Hotel, Entebbe is Entebbe Intl. Airport (EBB), which is 3.8 mi away (10 minutes by car).

Are there rooms with balconies at Imperial Heights Hotel, Entebbe?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Imperial Heights Hotel, Entebbe Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 86 reviews
Rating 8 - Good. 32 out of 86 reviews
Rating 6 - Okay. 14 out of 86 reviews
Rating 4 - Poor. 4 out of 86 reviews
Rating 2 - Terrible. 6 out of 86 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Shadrack Yaw

Not as good as the pictures but it’s manageably okay
Stayed 1 night in Feb 2025

8/10 Good

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 2 nights in Oct 2024

8/10 Good

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
Stayed 2 nights in Oct 2024

8/10 Good

FARUK, ISTANBUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money. Highly recommended

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Stayed 2 nights in Sep 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly, helpful and professional. The gym needs major improvement
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Stayed 7 nights in Jul 2024

8/10 Good

B.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jul 2024

2/10 Terrible

Loretta

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel Liling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel Liling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
Stayed 2 nights in Sep 2023

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

2/10 Terrible

UMAR

Traveled with partner
Liked: Cleanliness, staff & service
My card was overcharged
Stayed 1 night in Apr 2022

8/10 Good

B C

Liked: Staff & service
Stayed 2 nights in Apr 2022

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 4 nights in Nov 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Stayed 1 night in Nov 2021

6/10 Okay

Tiong

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Stayed 4 nights in Oct 2021

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
Stayed 3 nights in Sep 2021

8/10 Good

suzanne n

Business traveler
Liked: Staff & service, property conditions & facilities
Liked staff availability, friendliness and professionalism
Stayed 1 night in Aug 2021

4/10 Poor

Carlton

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Stayed 3 nights in Mar 2021

8/10 Good

Angela

Stayed 3 nights in Jan 2021

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it again.

I would recommend. Good size rooms, plenty of food for breakfast and easy to get around. The staff were very helpful. The airport shuttle was very convenient. Appreciated .
Stayed 7 nights in May 2019