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Western Gateway Motel and Apartments

Property class: 2.5

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Photo gallery for Western Gateway Motel and Apartments

A bar area with a marble countertop, wooden paneling, and a variety of liquor bottles in glass cases.
A restaurant with wooden tables and chairs, a bar area, and large windows with blinds.
A modern interior with a staircase, a view of greenery through glass doors, and a seating area.
A balcony with wicker furniture, a red wall, and a view of palm trees and water.
A kitchen with beige cabinets, a microwave, a tiled backsplash, a marble countertop, a sink, and a window with a decorative screen.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Explore the area

View in a map
12 Theresa Street, Emerald, QLD, 4720
  • Place, Wally McKenzie House
    ‪12 min walk‬
  • Place, Emerald Racecourse
    ‪13 min walk‬
  • Place, Emerald Golf Club
    ‪13 min walk‬
  • Airport, Emerald, QLD (EMD)
    ‪8 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed, Non Smoking, Balcony

A bedroom with a large bed, a nightstand, a chair, a ceiling fan, and a sliding glass door leading to an outdoor area.

Deluxe Studio, 1 King Bed, Non Smoking, Balcony

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment

A living room with a sofa, a coffee table, a TV mounted on the wall, and a window with blinds.

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A bedroom with a bed, a ceiling fan, a window with blinds, and a chair.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Balcony, Garden View

A bedroom with a bed, a headboard, a wall-mounted artwork, and a bathroom visible through an open door.

Deluxe Apartment, Balcony, Garden View

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Double Room, Balcony

A modern living room with a sofa, a dining table with chairs, and a sliding glass door leading to an outdoor area.

Superior Double Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with two beds, a small table, a chair, and a wall art piece.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Apartment, Balcony, Garden View

A two-story building with a flat roof, multiple balconies, and large windows.

Deluxe Apartment, Balcony, Garden View

  • Garden view
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 3 Twin Beds
  • Free WiFi

About the neighborhood

Emerald

Western Gateway Motel and Apartments places you within a 10-minute stroll of Emerald Hospital and The Big Easel. This 81-room motel welcomes guests with a restaurant and conveniences like free in-room WiFi and free self parking.
View more Motels in EmeraldOpens in a new window

What's nearby

  • Central Highlands Visitor Information Centre - 8 min walk - 0.5 miles
  • Wally McKenzie House - 12 min walk - 0.7 miles
  • Emerald Racecourse - 13 min walk - 0.7 miles
  • Emerald Golf Club - 13 min walk - 0.7 miles
  • Emerald Botanic Gardens - 2 min drive - 1.0 mile

Getting around

  • Emerald Station - 13 min walk
  • Emerald, QLD (EMD) - 10 min drive

Restaurants

  • ‪The Maraboon Tavern - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Mayfair Ridge Tavern - ‬5 min drive
  • ‪The Capricornian - ‬9 min walk
  • ‪Domino's Pizza - ‬13 min walk

About this property

Western Gateway Motel and Apartments

At Western Gateway Motel and Apartments, guests have access to laundry facilities, local meal delivery service, and a convenience store. You can put free parking to good use if you drive. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. This motel also has a banquet hall.
Guests can enjoy free WiFi and TVs. Other amenities include ironing boards, wardrobes or closets, and local meal delivery service. Limited housekeeping is available.

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8.8 out of 10, Excellent, 293 reviews
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The price is $102
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 10 to 15 for adults and AUD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Entertainment

  • TV

Food and drink

  • Meal delivery service

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately AUD 10.00 to 15.00 for adults, and AUD 10.00 to 15.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 86634178922

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see within easy reach of Western Gateway Motel and Apartments?

This motel is located in Emerald, a short 13-minute walk from Wally McKenzie House and also 14 minutes on foot from Emerald Golf Club. You'll also find Emerald Racecourse and Emerald Aquatic Centre less than a mile away.

How much does it cost to stay at Western Gateway Motel and Apartments?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Western Gateway Motel and Apartments on Aug 29, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Western Gateway Motel and Apartments?

Yes, self parking is offered for free at the motel. Wheelchair-accessible parking is also available for guests.

Does Western Gateway Motel and Apartments include a casino at the property?

No, Western Gateway Motel and Apartments doesn't have a casino.

Will I find an indoor pool at Western Gateway Motel and Apartments?

No, there is no indoor pool at this motel.

What amenities will couples enjoy at Western Gateway Motel and Apartments?

Couples staying at this motel will appreciate amenities like meal delivery service as well as a restaurant and a bar/lounge.

Are there hot tubs at Western Gateway Motel and Apartments?

No, there isn't a spa tub at this motel.

Does Western Gateway Motel and Apartments have a restaurant with a breakfast menu?

Yes, Western Gateway Motel and Apartments serves to-go breakfast each morning for a surcharge from its restaurant.

Does Western Gateway Motel and Apartments allow pets to stay for free?

No, pets aren't allowed at Western Gateway Motel and Apartments though service animals are welcome.

Are there connecting rooms at Western Gateway Motel and Apartments?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Western Gateway Motel and Apartments?

The closest major airport to Western Gateway Motel and Apartments is Emerald, QLD (EMD), which is 4.3 mi away (10 minutes by car).

Can I book a room with a balcony at Western Gateway Motel and Apartments?

Yes, some guestrooms at Western Gateway Motel and Apartments offer a balcony and may feature garden views.

Western Gateway Motel and Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and time in Emerald
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alex

Stayed 1 night in Mar 2026