4/10 Poor
Erika
Traveled with partner
Sep 8, 2025
The spa and recreation fscilities are actually quite nice. Where the hotel falls flat are the outdated rooms and subpar dining experience. This hotel is sorely in need of room upgrades - it's obvious the bathrooms, carpeting and beds have not been replaced in probably 40 years. The mattresses are VERY firm and the exhaust fan in our bathroom did not work making for a very stuffy, humid and hot room with limited airflow. We also decided to have dinner at the hotel our first night as we arrived in the evening but the only option they serve is their "menu of the day" which is a preset 3 course meal with no other options available. The dinner was not very good either with weird combinations of flavors like smoked salmon with guacamole and mango puree served on a stale loaf of bread. Very bizarre dining experience and we did not eat any other meals there during our 3 night stay.
The WiFi also did not work at all in our room for our entire stay. My husband had to take an important work call over Zoom on our second night but was unable to connect to the internet so he had to take the call in the middle of the hotel lobby where other guests were talking and music was playing.
The positive notes were that staff were very nice and helpful, and the location of the hotel is convenient along with the nice spa and gym on site. We did relax in the saunas after a long day of hiking which was a highlight for us.
Erika
Stayed 3 nights in Sep 2025