Best Western Ebbw Vale

3.0 star property
Hotel with free parking, in the vicinity of Parc Bryn Bach

Choose dates to view prices

Photo gallery for Best Western Ebbw Vale

Breakfast, lunch and dinner served
Reception
Exterior
Deluxe Double Room, 1 King Bed | Premium bedding, free WiFi, bed sheets
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry
  • Housekeeping

Explore the area

View in a map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Place, Parc Bryn Bach
    ‪5 min drive‬
  • Place, Bedwellty House and Park
    ‪6 min drive‬
  • Place, Brecon Beacons National Park
    ‪8 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪56 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Twin Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ebbw Vale

Located 2.6 mi (4.1 km) from Parc Bryn Bach, Best Western Ebbw Vale is within a 15-minute drive of other popular attractions like Big Pit National Coal Museum. This 37-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Parc Bryn Bach - 5 min drive - 3.4 miles
  • Bedwellty House and Park - 6 min drive - 2.7 miles
  • Super Tubing - 7 min drive - 3.2 miles
  • Brecon Beacons National Park - 8 min drive - 5.5 miles
  • Pontypool & Blaenavon Railway - 12 min drive - 8.2 miles

Getting around

  • Ebbw Vale Town Station - 13 min walk
  • Cardiff International Airport (CWL) - 76 min drive

Restaurants

  • ‪Willow Tree - ‬9 min drive
  • ‪The Picture House (Wetherspoon) - ‬6 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Greggs - ‬11 min walk
  • ‪Badminton Club - ‬15 min walk

About this property

Best Western Ebbw Vale

Hotel with free parking, in the vicinity of Parc Bryn Bach
Best Western Ebbw Vale features free WiFi in public areas and laundry facilities. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
Guests can expect free WiFi and 32-inch TVs with digital channels. Beds sport premium bedding and bathrooms offer free toiletries. Electric kettles and free tea bags/instant coffee are also standard. Change of towels is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Restaurants on site

  • Level Inn

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 3 2025 to March 1 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 7 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Rollaway bed fee: GBP 7 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Frequently asked questions

What is there to do close to Best Western Ebbw Vale?

This hotel is located in Ebbw Vale, close to Pontypool & Blaenavon Railway, Cwmtillery Lakes, and Big Pit National Coal Museum. You'll also find Brecon Beacons National Park and Bedwellty House and Park within a short drive.

Will I be able to park at Best Western Ebbw Vale?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Ebbw Vale include a casino at the property?

No, Best Western Ebbw Vale doesn't have a casino.

Is there an indoor pool at Best Western Ebbw Vale?

No, there is no indoor pool at this hotel.

Is Best Western Ebbw Vale a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a 24-hour front desk.

Does Best Western Ebbw Vale have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Ebbw Vale feature a restaurant that includes a breakfast menu?

Yes, Best Western Ebbw Vale serves an English breakfast for a surcharge each morning at Level Inn.

Does Best Western Ebbw Vale allow pets to stay free of charge?

No, pets aren't allowed at Best Western Ebbw Vale though service animals are welcome.

Does Best Western Ebbw Vale have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Ebbw Vale?

The closest major airport to Best Western Ebbw Vale is Cardiff International Airport (CWL), which is about 27.2 mi away.

Are there rooms with balconies at Best Western Ebbw Vale?

No, there aren't any guestrooms with balconies at Best Western Ebbw Vale.

Best Western Ebbw Vale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 98 out of 218 reviews
Rating 8 - Good. 59 out of 218 reviews
Rating 6 - Okay. 39 out of 218 reviews
Rating 4 - Poor. 9 out of 218 reviews
Rating 2 - Terrible. 13 out of 218 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Great

Dan who seems to do anything is superb, nothing too much, friendly and pleasant. Sadly the hotel isn’t, the walls are so thin you hear other guests up to about midnight, anyone near who flushes the loo at night will wake you up, then at 6am you hear grunting, TVs, coughing, nose blowing, farting, showers and toilets
Stayed 2 nights in Sep 2025

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, good service, breakfast a little slow but good
Stayed 1 night in Sep 2025

8/10 Good

GEORGE, MERSEYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mayur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the money! Happy with my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

Ideal!
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything good from a huge chain of hotels. Everything good, well maintained, quiet, new, comfortable. Parking OK. Very helpful lad on reception. Enjoyed the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Staff & service

Valleys town hotel

Room ok Could hear noise from town or close by road most if night I was staying to do parkrun in Bryn Bach (1 hour walk each way) Check out at 10 not ideal so left my bag then picked it up at 1045 but staff were brilliant they let me have a quick shower
Stayed 1 night in Aug 2025

8/10 Good

Mervyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel

Excellent staff
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room: clean, tidy, and comfortable Staff: friendly and helpful Food: didn't partake but breakfast smelled lovely and it was s popular with the e locals Around and about noisy till the wee small hours Car parking: absolutely appalling very limited spaces and parking on road was poor.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good price and staff are very friendly
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Probably doesn’t happen every Fri
Stayed 2 nights in Jul 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kelly

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
Stayed 1 night in Jul 2025

6/10 Okay

Carl

Business traveler
Stayed 1 night in Jul 2025

4/10 Poor

Jayson

Disliked: Cleanliness, property conditions & facilities

Not great!

Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
Stayed 1 night in Jul 2025

4/10 Poor

john

Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

Fantastic comfy bed and quiet, but needs attention

We were in Cardiff for the under 17's basketball tournament to watch my god son from Ireland play. We didn't arrive to the hotel until 11pm. This caused issues as the postcode provided did not take us to the hotel. I ended up asking a local from a local takeaway if they knew where the hotel was. They not only helped but they got into their car and asked me to follow him. He took me straight to the hotel and checked i was OK. There was no parking onsite available as all spaces were taken, but there is a large carpark a short walk away. The night staff was fantastic as helped all she could. Breakfast was fantastic and we were dealt with quickly by the two members of staff on shift. I only made one criticism about the room as it had a shower over the bath but no rubber bath mat and i nearly slipped over in the shower. The only other issues i saw is the hotel is clearly either on its way to being renovated or is in very much largely decayed as there was packages and pallets outside and inside. Not blocking any walkways, but was not nice to see being layed around.
Stayed 1 night in Jun 2025