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ISKÖ Chalets Hotel

4.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Seasonal outdoor pool
Superior Chalet, 2 Bedrooms, Mountain View | Living area | 30-cm TV with cable channels, fireplace
Lounge
Superior Chalet, 2 Bedrooms, Mountain View | Living area | 30-cm TV with cable channels, fireplace
Premium Chalet, 2 Bedrooms, Mountain View | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Bar
  • Pool
  • Kitchen
  • Breakfast available
  • Parking included

Explore the area

Map
711 route de Gourette, Eaux-Bonnes, 64440
  • Gourette Ski Resort
    ‪12 min walk‬
  • Col d'Aubisque
    ‪3 min drive‬
  • Le Petit Train d'Artouste
    ‪28 min drive‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪65 min drive‬

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Room options

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Deluxe Chalet, 1 Bedroom

  • 441 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Family Chalet, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Superior Chalet, 2 Bedrooms, Mountain View

  • 614 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View | 2 bedrooms, premium bedding, pillowtop beds, in-room safe

Premium Chalet, 2 Bedrooms, Mountain View

  • 527 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

About the neighborhood

Eaux-Bonnes

Located within a leisurely stroll of Gourette Ski Resort, ISKÖ Chalets Hotel is within a 10-minute drive of Ossau Valley Trail. This 4-star aparthotel has 47 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
View more Aparthotels in Eaux-BonnesOpens in a new window

What's nearby

  • Gourette Ski Resort - 12 min walk - 0.7 miles
  • Col d'Aubisque - 3 min drive - 2.0 miles
  • Val d'Azun Ski Resort - 18 min drive - 9.4 miles
  • Lac de Fabreges - 28 min drive - 16.7 miles
  • Le Petit Train d'Artouste - 28 min drive - 16.9 miles

Getting around

  • Buzy en Bearn Station - 32 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 95 min drive

Restaurants

  • ‪Col d'Aubisque - ‬7 min drive
  • ‪Hôtel d'Ossau - ‬14 min drive
  • ‪Le Pamplona - ‬14 min drive
  • ‪Etoile des Neiges - ‬13 min walk
  • ‪Le Valentin - ‬15 min walk

About this property

ISKÖ Chalets Hotel

Mountain ski retreat with restaurant and bar/lounge
Guests of ISKÖ Chalets Hotel enjoy access to free WiFi in public areas, meeting rooms, and a seasonal outdoor pool. There's free parking and a free ski shuttle. Staff members can help with accommodation requests, and provide front-desk service during limited hours. Other amenities at this ski aparthotel include a terrace and a reception hall.
Each apartment is individually decorated and features a kitchen and space to spread out with 2 bedrooms. Guests can expect to find free WiFi and a 30-cm TV with cable channels. Pillowtop beds sport premium bedding and the bathroom offers a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a fireplace, an espresso maker, and a safe.
Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Baby bath
  • Bed rails
  • High chair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items and take out the trash
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 4.65 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 5:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from July to August.
  • Pool access available from 11:00 AM to 7:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Frequently asked questions

Is free cancellation available at ISKÖ Chalets Hotel?

ISKÖ Chalets Hotel provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do within easy reach of ISKÖ Chalets Hotel?

This aparthotel is located in Eaux-Bonnes within a short 12-minute walk of Gourette Ski Resort. You'll also find Col d'Aubisque and Ossau Valley Trail within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does ISKÖ Chalets Hotel have a casino?

No, ISKÖ Chalets Hotel doesn't have a casino.

Is there an indoor pool at ISKÖ Chalets Hotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool is normally open from July until August.

What do couples enjoy most about ISKÖ BaseCamp & Hôtel?

There are many amenities for couples at this aparthotel, including a fireplace as well as a bar and a restaurant.

Does ISKÖ BaseCamp & Hôtel have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does ISKÖ Chalets Hotel feature a restaurant that includes a breakfast menu?

Yes, ISKÖ Chalets Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does ISKÖ Chalets Hotel allow pets to stay for free?

No, pets aren't allowed at ISKÖ Chalets Hotel though service animals are welcome.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

Where is the closest airport to ISKÖ Chalets Hotel?

The closest major airport to ISKÖ Chalets Hotel is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is about 23.1 mi away. Another top airport is Pau (PUF-Pau - Pyrenees), which is around 29.1 mi away.

Are there rooms with balconies at ISKÖ BaseCamp & Hôtel?

Yes, every apartment at ISKÖ BaseCamp & Hôtel comes with a deck with some featuring mountain views.

ISKÖ Chalets Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.4/10

Cleanliness

10/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, room comfort

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

6/10 Okay

Alain

Traveled with family
Liked: Cleanliness
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Traveled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Traveled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, room comfort

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Traveled with family
Liked: Cleanliness, room comfort

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Traveled with family
Liked: Cleanliness, room comfort

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

10/10 Excellent

Camille

Traveled with family
Liked: Cleanliness, room comfort
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, room comfort

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022

6/10 Okay

Hélène

Traveled with family
Liked: Room comfort

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine était ouverte mais le système de chauffage ne fonctionnait pas. D'énormes bennes de gravats étaient stationnées juste devant la porte et les fenêtres. La 1/2 douzaine de véhicules des artisans qui travaillaient sur le chantier faisait des A/R réguliers et étaient stationnée devant le cottage.
Stayed 3 nights in Jul 2022

8/10 Good

Christelle

Traveled with family
Liked: Cleanliness, room comfort

Sympathique et confortable

Stayed 3 nights in Jul 2022

8/10 Good

Michael

Stayed 4 nights in Jul 2022

8/10 Good

Julien

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Fabienne

Traveled with group
Liked: Cleanliness, room comfort

Satisfait

Tres bon chalet , site tres reposant, tres bien.
Stayed 7 nights in Oct 2021