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Aparthotel

Numa Düsseldorf Artol

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Photo gallery for Numa Düsseldorf Artol

A modern hotel room with a bed, a desk, and a chair. There is a TV mounted on the wall and artwork on the wall.
A balcony with a wooden floor, white walls, and a view of surrounding buildings.
A modern, curved wooden shelving unit with multiple compartments, some containing items like a kettle and glassware.
A modern café with a central counter, seating area, and shelves stocked with coffee beans and pastries.
A modern living room with a sofa, chairs, a coffee table, and a dining area with a table and chairs.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • Breakfast available

Explore the area

View in a map
Kaiserstrasse 20, Düsseldorf, NW, 40479
  • Place, NRW-Forum Düsseldorf
    ‪6 min walk‬
  • Place, Tonhalle Duesseldorf
    ‪6 min walk‬
  • Place, Konigsallee
    ‪10 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪12 min drive‬

Room options

View all photos for Small Room - Single Bed

A hotel room with a bed, a chair, a desk with a lamp, and a view of a building through a window.

Small Room - Single Bed

  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Small Room

A bedroom with a bed, a desk, a TV, and a window.

Small Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Room

A modern hotel room with a large bed, a TV mounted on the wall, and a view of the outside through a window.

Standard Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio with Kitchenette

A bedroom with a bed, two bedside tables, a window with curtains, and a radiator.

Medium Studio with Kitchenette

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Studio, Kitchenette, Balcony

A modern hotel room with a bed, a desk, and a chair. There is a TV mounted on the wall and artwork on the wall.

Medium Studio, Kitchenette, Balcony

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio with Kitchenette

A modern bedroom with a large bed, a mirror, and a window with curtains.

Large Studio with Kitchenette

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Large Studio, Kitchenette, Balcony

A modern bedroom with a large bed, a desk, and a chair. There is a bathroom visible in the background.

Large Studio, Kitchenette, Balcony

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for XL Studio, Kitchenette and Sofa Bed

A modern living room with a sofa, chairs, a small round table, and a kitchen area with shelves.

XL Studio, Kitchenette and Sofa Bed

  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Düsseldorf

Located in Stadtbezirke 01 within a short walk of Konigsallee, Numa Düsseldorf Artol is within a mile (2 km) of other popular sights such as Düsseldorf Christmas Market. The 66 rooms at this 4-star aparthotel include coffee makers, Smart TVs, and premium bedding.
View more Aparthotels in DüsseldorfOpens in a new window

What's nearby

  • Hofgarten - 1 min walk - 0.1 miles
  • NRW-Forum Düsseldorf - 6 min walk - 0.4 miles
  • Tonhalle Duesseldorf - 6 min walk - 0.4 miles
  • Konigsallee - 10 min walk - 0.6 miles
  • Düsseldorf Christmas Market - 15 min walk - 0.8 miles

Getting around

  • Sternstraße Tram Stop - 2 min walk
  • Düsseldorf Volksgarten Station - 5 min drive
  • Düsseldorf Intl. Airport (DUS) - 14 min drive

Restaurants

  • ‪Pizzeria Cenerentola - ‬5 min walk
  • ‪Taco Ranch - ‬4 min walk
  • ‪Hitchcoq - ‬4 min walk
  • ‪Rossini - ‬1 min walk
  • ‪Fox Bistro - ‬5 min walk

About this property

Numa Düsseldorf Artol

Guests of Numa Düsseldorf Artol enjoy free WiFi in public areas, express check-in, and express check-out. Staff members can help with accommodation requests, and provide luggage storage. This aparthotel also has laundry facilities.
Each apartment is soundproofed and has an array of amenities, including a coffee maker, free bottled water, and a safe. Guests can expect to find free WiFi and a 43-inch Smart TV with digital channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Each apartment also includes a wardrobe or closet. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Children stay free (see details)
  • Free crib

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • On-the-go breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 19 for children

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In the city center
  • Near a metro station
  • Near the airport
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 1 building
  • 6 floors
  • 66 units
  • Built in 1951
  • Individually decorated
  • Individually furnished
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Lock the doors

Access methods

Access code, private entrance

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately EUR 19 for adults and EUR 19 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
Checking in and out are easy with express services.
Property Registration Number +493031196117, Numa Deutschland GmbH, DE325814590, Numa Group SE, Potsdamer Straße 68a 10785 Berlin, +493031196+493031196117 117, Numa Deutschland GmbH, DE325814590, Numa Group SE, Potsdamer Straße 68a 10785 Berlin, +493031196117, Numa Deuts+493031196117 chland GmbH, DE325814590, Numa Group SE, Potsdamer Straße 68a 10785 Berlin

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Düsseldorf Excelsior
Düsseldorf Hotel Excelsior
Excelsior Düsseldorf
Excelsior Düsseldorf Duesseldorf
Excelsior Düsseldorf Hotel
Excelsior Hotel Düsseldorf
Hotel Düsseldorf Excelsior
Hotel Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf Duesseldorf
Novum Excelsior Düsseldorf
Hotel Excelsior Düsseldorf
Novum Hotel Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf Düsseldorf
Novum Excelsior Düsseldorf
Hotel Novum Hotel Excelsior Düsseldorf Düsseldorf
Düsseldorf Novum Hotel Excelsior Düsseldorf Hotel
Hotel Novum Hotel Excelsior Düsseldorf
Hotel Excelsior Düsseldorf

Frequently asked questions

Is a free cancellation option available at Numa Düsseldorf Artol?

Numa Düsseldorf Artol offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Numa Düsseldorf Artol?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Numa Düsseldorf Artol on Nov 8, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Numa Düsseldorf Artol?

This aparthotel is situated in Stadtbezirke 01 within a short 12-minute walk of Konigsallee and also 16 minutes on foot from Düsseldorf Christmas Market. You'll also find Merkur Spiel-Arena and Mitsubishi Electric Hall within a short drive.

Does Numa Düsseldorf Artol feature a casino at the property?

No, Numa Düsseldorf Artol doesn't have a casino.

Is there an indoor pool at Numa Düsseldorf Artol?

No, there is no indoor pool at this aparthotel.

Does Numa Düsseldorf Artol feature a restaurant that includes a breakfast menu?

Numa Düsseldorf Artol offers to-go breakfast each morning for a surcharge though there is no restaurant.

Does Numa Düsseldorf Artol allow pets to stay free of charge?

No, pets aren't allowed at Numa Düsseldorf Artol though service animals are welcome.

How close is the airport from Numa Düsseldorf Artol?

The closest major airport to Numa Düsseldorf Artol is Düsseldorf Intl. Airport (DUS), which is 4.8 mi away (14 minutes by car). Another top airport is Düsseldorf (MGL-Düsseldorf - Mönchengladbach), which is located 20.1 mi away (31-minute drive).

Numa Düsseldorf Artol Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 181 out of 590 reviews
Rating 8 - Good. 262 out of 590 reviews
Rating 6 - Okay. 94 out of 590 reviews
Rating 4 - Poor. 35 out of 590 reviews
Rating 2 - Terrible. 18 out of 590 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and a good size with balcony on 5th floor. Breakfast was filling and around 15 min walk to main station, old town and the Rheine
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, listing accuracy
Disliked: Check-in, communication
When I checked-in my room was not cleaned up. I've contacted to Apartment via Whats up and only AI replied for two hours without real help, until I receive the support from the real person. Finally I could change my room after three hour passed. Since it was over 40 deg-C, it was really tough to me
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice room with handy kitchenette.. good connection with subway and tram.. walking distance to centrum.. overall a good room to stay at when you visit Düsseldorf..
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bed and pillows were super comfy, spacious and well-kept all around. Shower drain was clogged initially, but staff helped us fix it and it was fine after. Great value stay overall!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great accessories in each room - Nespresso coffee machine among a few others.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment in Dusseldorf for long stay
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, modern and central
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good price x benefit balance. Excellent location, nearby parking lots and train station, also located to a very nice neighborhood with night life. Good for families also.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
24/7 whatapp reply is really helpful in foreign country
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I don't like city center of large city but here new area is much quiet and safe compared to hotel area in downtown.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
By my mistake, i ordered BF. Otherwise, very quiet and convenient stay
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My favrite stay in Dusseldorf. This time laundry dryer was out of orde.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
.
Stayed 2 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

None to give, have a stay your self to see

For the last three year we have been staying at your hotel, but each year it seen have gone worst. I do personally feel the owner should stay in the hotel and experience the stay, room 231 is super dirty the bathroom show, wet area is uncleared the shower heads not fitting or setting well, that room also smells n darks light not working, really looking this making the hotel a nice to to stay
Stayed 3 nights in May 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty. There was someone else’s hair in the bed. There was a bottle of water on the table without no indication of being changed. But they charged 4Euro for it. It was like a trap. It made us very unhappy for the small money. I will NEVER choose this hotel again.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I had a problem to get pin code though I checked in advance with a succsessful message. Poor instruction and slow reply by Whats up
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible EXperience

My Stay was horrible . Check in too way too much time . I paid around 700 dollars for a scam of a place, The menu for the breakfast did not reflect actuality , no AC. No net on the windows in case you want to open them .Customer service was not very helpful either . If you are looking for a do it yourself overpriced hotel , book this place , Your room is never cleaned and you have to get all your amenities by yourself. No front desk the lobby looks like it's in construction
Stayed 2 nights in May 2022
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is very nice and very clean. So there is nothing to say about the rooms and their cleanliness. However it’s very sad that the doors and walls are so thin that you can literally hear every small noise in every room nearby. Thin walls and heavy chairs are also a bad combination cause every time me or anyone else was moving a chair it sounded like we’re having a renovation. I know it’s hard to make walls thicker but thicker doors are quite easy to get cause we were staying next to the elevator and every time someone was using it we woke up cause of the noise. And also there is no sense in forbidding smoking on balconies. We literally upgraded our room so we don’t have to go downstairs to smoke all the time. There is a high potential to be an excellent hotel. Maybe you should work on it cause most of the reviews are complaining about the same thing.
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Amenities, communication
This stay has been the worst experience in the 21 years I've been having a city trip with my daughter. Firstly, we were warned only two days in advance that "ongoing construction work is taking place on the building". Far too late to look elsewhere. After contacting numa we were told the "noisy works" will take place “only between 09:00-18:00”. Not so, it started way before 09:00. Secondly, the day after our arrival, thursday morning, the lights in the bathroom didn't work anymore and we had to shower and use the toilet in the dark. We contacted numa but they couldn't do anything at the time. So it was agreed upon that repair should take place the following day. But when we came home fridaynight, nothing had been done. After contacting numa again, we were told that repair could take place on monday, the day we were leaving. A remarkable experience, to shower and use the toilet in a dark bathroom for five days in a row. And also to wash your dishes in the dark. Because, thirdly, there is a ‘kitchenette’ with stove in the apartment, but no sink. So you have to clean your dishes etc. in the bathroom, which is in no way equipped for this. Finally, another ridiculous feature, there are no doors in the apartment. It is a family suite, with a sleeping and a sitting room. But no way parents (or kids) could have some privacy. On top of it all, áfter our stay, having paid in advance by way of Expedia, numa sends an invoice. Stay away from these apartments.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Fantastic location walkable to Old Town without paying Old Town prices.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Entregou exatamente o que anunciou. Aprovado
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Zimmerausstattung war top
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Tutto ok, colazione un po' semplice e stanza rumorosa ma con tappi per le orecchie in dotazione
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
ESTA SUAVE LA HABITACION
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
No me gusta que no limpien dirio. Hoy que hice el check out me bloquearon el acesso para guardar las maletas y me tuve que ir con todo mi equipaje. Otro lado eso está pésimo. Tuve que pagar extra por lavar mi ropa y no hay fregadero para lavar platos. No volvería aunque la ubicación es buena.
Stayed 5 nights in Apr 2026