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Mercure Hotel Düsseldorf Neuss

4.0 star property
Hotel in Neuss with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

Property amenity
Bar (on property)
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Konigsallee
    ‪10 min drive‬
  • Mitsubishi Electric Hall
    ‪11 min drive‬
  • Marina Düsseldorf
    ‪11 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪20 min drive‬

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Room options

View all photos for Standard Double Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Neuss

Located within 2 miles (3 km) of Rhine, Mercure Hotel Düsseldorf Neuss places you within a few miles (5 km) of Uedesheimer Rheinbogen. This 115-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Konigsallee - 10 min drive - 8.2 miles
  • Mitsubishi Electric Hall - 11 min drive - 8.6 miles
  • Marina Düsseldorf - 11 min drive - 8.8 miles
  • Medienhafen - 11 min drive - 8.8 miles
  • Rhine Promenade - 12 min drive - 8.7 miles

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Evita auf der Hummelbachaue - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Meine Eisliebe - ‬3 min drive
  • ‪Pizzeria da Pasquale - ‬4 min drive
  • ‪Plokami - ‬7 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Hotel in Neuss with a 24-hour front desk and a restaurant
Guests of Mercure Hotel Düsseldorf Neuss enjoy access to free WiFi in public areas, conference space, and a business center. There's free offsite parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include electric kettles, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is free cancellation available at Mercure Hotel Düsseldorf Neuss?

Mercure Hotel Düsseldorf Neuss offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on Jun 12, 2025 start from $104.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Hotel Düsseldorf Neuss?

This hotel is located in Neuss, close to Mitsubishi Electric Hall, Konigsallee, and Rhine Promenade. You'll also find Rhine and Uedesheimer Rheinbogen within a short drive.

Is parking available on site at Mercure Hotel Düsseldorf Neuss?

Yes, covered parking is offered for EUR 6 per day with in/out privileges. Though parking is limited, electric car charging is also available.

Does Mercure Hotel Düsseldorf Neuss include a casino on the premises?

No, Mercure Hotel Düsseldorf Neuss doesn't have a casino.

Is there an indoor pool at Mercure Hotel Düsseldorf Neuss?

No, there is no indoor pool at this hotel.

Is Mercure Hotel Düsseldorf Neuss good for couples?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead as well as a bar and a restaurant.

Does Mercure Hotel Düsseldorf Neuss have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Hotel Düsseldorf Neuss feature a restaurant that includes a breakfast menu?

Yes, Mercure Hotel Düsseldorf Neuss serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Hotel Düsseldorf Neuss allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Hotel Düsseldorf Neuss for a fee of EUR 10 per pet, per day. The property also provides food and water bowls. A deposit of EUR 10 per night is collected.

Are there connecting rooms at Mercure Hotel Düsseldorf Neuss?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Hotel Düsseldorf Neuss?

The closest major airport to Mercure Hotel Düsseldorf Neuss is Düsseldorf Intl. Airport (DUS), which is 19.1 mi away (28 minutes by car). Another top airport is Cologne - Bonn Airport (CGN), which is around 25.7 mi away.

Are there rooms with balconies at Mercure Hotel Düsseldorf Neuss?

No, there aren't any guestrooms with balconies at Mercure Hotel Düsseldorf Neuss.

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 499 reviews
Rating 8 - Good. 235 out of 499 reviews
Rating 6 - Okay. 95 out of 499 reviews
Rating 4 - Poor. 32 out of 499 reviews
Rating 2 - Terrible. 14 out of 499 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eliasu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Sandeep

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Halime

Stayed 5 nights in Jul 2024

10/10 Excellent

Liam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

4/10 Poor

Steven

Stayed 5 nights in Jun 2024

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024

8/10 Good

Dylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024

8/10 Good

Jaime

Stayed 2 nights in May 2024

6/10 Okay

Peter

Stayed 4 nights in Mar 2024

8/10 Good

Mustafa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Average. Don’t pay for superior rooms

Paid extra for a room for 2 beds but it’s the same as the cheaper rooms with a bed and sofa bed. Bar was closed which was annoying and not mentioned when booking
Stayed 2 nights in May 2022

10/10 Excellent

Didier

Stayed 1 night in Apr 2022

8/10 Good

Sumeet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and stay

Great stay! The chef Waseem was so nice and helping every day. The staff would greet us daily and Waseem made sure he made us feel extra special!
Stayed 5 nights in Nov 2021

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice area

Very nice hotel and clean with great service and easy check-in. Very nice area as well.
Stayed 1 night in Sep 2021

2/10 Terrible

Timothy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost all of my money

Could not travel due to coronavirus....lost all of my money as the Hotel would not refund. Hotels.com did not assist
Stayed 4 nights in Mar 2020

10/10 Excellent

Manuel, Florida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, neat and clean place. Very nice and polite staff.
Stayed 2 nights in Nov 2019

10/10 Excellent

Stephane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

SIMON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Located in remote area and nothing to offer by the Hotel and area
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Very tired building in need of renovation But mainly let down by a lack of staff, Bar not open Service in restaurant took for ever- Desert never actually arrived at all, we gave up and went to bed. Claimed facilities don’t really exist. Pool is outdoor and not in use. Gym is a converted room with 2 pieces of basic equipment bought from Argos There are much better hotels in the area.
Stayed 2 nights in Apr 2019

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