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Mercure Hotel Düsseldorf Neuss

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Neuss

A cozy restaurant with wooden tables and chairs, a bar area, and a 'Welcome' sign.
A modern lounge area with a sofa, ottoman, and a bookshelf filled with books.
An outdoor patio area with wooden tables and chairs, green cushions, and umbrellas providing shade.
A hotel room with a large bed, two bedside tables, and wall-mounted lamps.
A modern hotel lobby with seating areas, large windows, and a painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Am Goldberg - Am Derikumer Hof 1, Neuss, NW, 41469
  • Place, Hummelbachaue
    ‪19 min walk‬
  • Place, Battle Kart Düsseldorf-Neuss
    ‪3 min drive‬
  • Place, Messe Düsseldorf
    ‪24 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a large bed, two bedside tables, and wall-mounted lamps.

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Neuss

Located within a mile (2 km) of Battle Kart Düsseldorf-Neuss, Mercure Hotel Düsseldorf Neuss is within 2 miles (3 km) of Rhine. This 115-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Hummelbachaue - 19 min walk - 1.1 miles
  • Battle Kart Düsseldorf-Neuss - 3 min drive - 2.3 miles
  • Merkur Spiel-Arena - 24 min drive - 19.3 miles
  • Messe Düsseldorf - 24 min drive - 19.5 miles
  • Cologne Cathedral - 33 min drive - 26.2 miles

Getting around

  • Neuss Holzheim Station - 7 min drive
  • Norf S-Bahn - 10 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪Haus des Döners - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Delphi Grill & Pizzeria - ‬3 min drive
  • ‪My Lan - ‬6 min drive
  • ‪Kijji Mediator - ‬12 min drive

About this property

Mercure Hotel Düsseldorf Neuss

Guests of Mercure Hotel Düsseldorf Neuss enjoy access to free WiFi in public areas, conference space, and a business center. There's free offsite parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a computer station, and a library.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include electric kettles, safes, and phones. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 6 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,789 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during July, August, September, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 10 per pet, per day, plus a deposit of EUR 10 per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 6 per day (in/out privileges)
  • Pet deposit: EUR 10 per night
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duesseldorf Neuss
Mercure Hotel Duesseldorf Neuss
Mercure Hotel Neuss
Accor Duesseldorf Neuss
Mercure Hotel Düsseldorf Neuss
Mercure Düsseldorf Neuss
Mercure Dusseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel
Mercure Hotel Düsseldorf Neuss Neuss
Mercure Hotel Düsseldorf Neuss Hotel Neuss

Frequently asked questions

Is free cancellation available at Mercure Hotel Düsseldorf Neuss?

Mercure Hotel Düsseldorf Neuss offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Mercure Hotel Düsseldorf Neuss?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Neuss on Oct 24, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mercure Hotel Düsseldorf Neuss?

This hotel is located in Neuss, close to Konigsallee, Düsseldorf Christmas Market, and Rhine Promenade. You'll also find Rhine and Port of Neuss within a short drive.

Does Mercure Hotel Düsseldorf Neuss include a casino on the premises?

No, Mercure Hotel Düsseldorf Neuss doesn't have a casino.

Is there an indoor pool at Mercure Hotel Düsseldorf Neuss?

No, there is no indoor pool at this hotel.

Does Mercure Hotel Düsseldorf Neuss feature a restaurant that includes a breakfast menu?

Yes, Mercure Hotel Düsseldorf Neuss serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Hotel Düsseldorf Neuss allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Mercure Hotel Düsseldorf Neuss for a fee of EUR 10 per pet, per day. The property also provides food and water bowls. A deposit of EUR 10 per night is collected.

How close is the airport from Mercure Hotel Düsseldorf Neuss?

The closest major airport to Mercure Hotel Düsseldorf Neuss is Düsseldorf Intl. Airport (DUS), which is 19.1 mi away (28 minutes by car). Another top airport is Düsseldorf (MGL-Düsseldorf - Mönchengladbach), which is located 18.1 mi away (32-minute drive).

Mercure Hotel Düsseldorf Neuss Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 131 out of 528 reviews
Rating 8 - Good. 241 out of 528 reviews
Rating 6 - Okay. 103 out of 528 reviews
Rating 4 - Poor. 35 out of 528 reviews
Rating 2 - Terrible. 18 out of 528 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Ideal 2 nights for our needs.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay with lovey breakfast.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
it is an excellent option for staying near dusseldorf at a better rate excellent breakfast and room confort
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Hotel in a cute residential area with a park and supermarket nearby
Stayed 5 nights in May 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location seems quiet but only a 10 minute walk to Norf station and then direct to Dusseldorf or Cologne in 30 mins. Clean hotel and quiet too.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. There was no refrigerator iron in the room, but the staff was very accommodating.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good !!!!

It was good !!!!
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness
Good
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Staff & service
Water are not reprenish daily, Even after request. Breakfast is good with many varieties. Staff on floor is friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Price quallity combination
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property good,swimming pool not in use.Rooms would benefit from air conditioning.Bar & restaurant seldom open and little else around.
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Alles total abgelebt, Haare im Bett und im Bad. Flecken an den Wänden und auf dwm Boden. keine Klima. Fenster nicht besonders schalldicht. musste das Zimmer wechseln. das zweite Zimmer war etwas sauberer, aber trotzdem kaum zumutbar.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Saubere Zimmer, freundliches Personal und reichhaltige Auswahl beim Frühstück. Tiefgaragenparkplätze für große Autos teilweise etwas eng. Internet / WLAN-Verbindung könnte zudem besser sein.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes Zimmer Ladestation etwas teuer
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Die Betten waren sehr hart, wir hatten nur eine Flasche Wasser 0,5l für 2 Nächte
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Gut
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Struttura datata
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wände bemalen Fensterdecken Farbe blättert ab wenn überhaupt 2 sterne.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Fas Personal war sehr freundlich und das Zimmer sauber. Parkplätze gab es auch genug und es gibt auch eine Tiefgarage. Über Das Frühstück kann ich nichts berichten weil ich bei einem Freund gefrühstückt habe. Insgesamt war es ein schöner Aufenthalt im Hotel.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Zimmer sind gut, Frühstück ist reichhaltig und gut, sehr freundlicher Personal das Hotel müsste außen und der Fahrstuhl renoviert werden. Preis Leistung ist sehr gut
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel, in de buurt is verder niet veel vertier. Zet je navigatie wel op huisnummer 8, anders kom je voor een afgesloten weg en wordt parkeren echt een drama.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Zimmer entspricht einer Hotelkategorie von 2 Sternen. Schmuddeliger Teppich, schmutzige Zimmer (vom Vorgänger waren noch Essensreste auf dem Boden). Im Bad funktionierte die Entlüftung nicht, immense Feuchtigkeitsschäden an den Fenstern, keine Klimaanlage, Zimmerzutrittskarte funktioniert mehrmals nicht, keine Utensilien im Bad. Das Personal ist sehr freundlich und das Essen gut. Von einem 4 Sterne Hotel ist dieses Objekt sehr weit entfernt.
Stayed 2 nights in Jun 2025